Hi, Does the theme Support RTL and Arabic Language CSS Style
Hi, the theme is not RTL ready yet, it means you need to create the custom CSS file for this, maybe in sites like Envato Studio you can find a developer that can do this service for you
Hello, my Maya theme and WooCommerce have a conflict and keep crashing the site. Have you dealt with this problem before? I’d really appreciate any help you could provide.
Hi, my apologies for the issue you are experiencing. Sadly is not possible to provide technical support here, our developers can help you only asking you additional info about the issue, checking directly your site and so on. So i have to ask you to open a ticket in our support desk: register yourself in our site: http://www.yithemes.com Then active your theme in this page.
Then in this page open a ticket and explain your issue. We suggest to include your url and if possible a temporary admin account on your site (only our developers can view this info, don’t worry) so we can review your setup and help you. thanks
Thanks for your reply. I have already done that and am STILL waiting for my ticket to even be assigned to an agent. How long does this normally take?
Please provide me the ticket id so i can check, thanks
please enter it without a #
I am having another problem with my shopping cart, submitted a ticket and haven’t heard from anyone. Can you please look into this error: Fatal error: Call to undefined method WooCommerce::nonce_field() in /home/ustrim5/public_html/theclockandwatchstore.com/wp-content/themes/maya-child/woocommerce/cart/cart.php on line 275.
The url is: theclockandwatchstore.com
ticket no. 67496
This is a live site so there is a sense of urgency. Thank you.
Just asked to our support team to help you as soon as possible. thanks
Hi there, the slider has disappeared of the home page. Please advise how to restore this. Thanks
Hi! Thank you for a great theme. One question, can i hide the static image on mobile devices? its messing up the mobile layout. / robin
I mean the fixed image that goes instead of a slider.
Hi, interesting question! But i’m not a developer and i don’t know how to help you. Maybe you can ask this to our developers.
Register yourself in our site: http://www.yithemes.com Then in this page open a ticket and explain what do you need. I promise they will reply you as soon as possible thanks
Please is it possible that someone of your support/ticket services answers my questions. I didn’t get any response for more than 1 week now. Request #66291
I’m sorry but I still haven’t got any respons on my ticket yet!
Please, still no answer from your support team! Can you help asap ??
I’m sorry but actually we are not able to help you. We don’t understand why your site is so slow.
If you think the issue is our theme (do you tried to use another theme?) you can open a ticket to Envato and ask for a refund.
But your colleague finally responded on the ticket so I hope he can help
Hi, after updating WooCommerce to 2.4.8 and the Maya to 2.9.0, I have this message on the dashboard (I had this message before updating anything but I used it only after):
“Please, update your DB to use the latest version of theme.”.
I’ve pressed the “UPDATE NOW” button, but after a 10 seconds I get this error:
“Fatal error: Call to a member function get() on boolean in /public/wp-content/themes/maya/inc/functions-theme.php on line 1543”
Do you have any clue regarding this issue ?
Could you add the changelog update history with details of the latest version please?
Question: when reviewing WooCommerce status, we get a notice on one of the files
maya/woocommerce/single-product/price.php version 1.6.4 is out of date. The core version is 2.4.9,
Is this ok? do we need to do anything to address it?
Waiting for weeks now, ticket #66291 still not resolved, I’ve been a happy (paying) customer all these years but now suddenly the service stops? Please can you reply the ticket at the service centre for me asap?
I’m sorry but actually we are not able to help you. We don’t understand why your site is so slow. If you think the issue is our theme (do you tried to use another theme?) you can open a ticket to Envato and ask for a refund.
Hi, some problems with version 2.9.1 First in Admin panel “General Settings” —“Heading” and all sub-menus it’s redirect to http://codex.wordpress.org/Formatting_Date_and_Time and it’s not possible to configure. Second in the mobile friendly test say: Page appears not mobile-friendly
Text too small to read
Mobile viewport not set
Can you chek this issue, please?
Hi there! Just wondering why there is no option to bold or add H1, H2, etc. tags to any part of a blog post? It certainly makes the blog posts very plain and hard to create visual cues. In other words, nothing will “apply” even with !important. Text just looks small and boring. I also have found since the update that the “customizer” does not work, so I’m manually adding changes. Please advise? Thanks!
What do you mean? Sure that inside a blog post you can use bold or h2, you don’t have the classic wordpress editor to write your articles?
Thank you, Sara_p, and yes, the editor is there, but none of the settings “take” – the body content remains p. No H1, h3, etc. nothing else will apply. Maybe I’ve missed something during one of the upgrades, but as a web developer for decades, am currently stymied. I’ve also used web dev tools in various browsers to edit the paragraphs to see if that works, it does not. Please look: http://www.srconsignment.com
Well, probably is a bug or a js conflict.
I suggest you to open a ticket in our support desk: register yourself in our site: http://www.yithemes.com Then active your theme in this page.
will do. Funny, have almost no plugins running, not even woocommerce… thanks for validating issue, will get a support ticket going. Have a nice day, Sara_p!
hi there, we are trying to use a custom image as the background of the whole site when it is in boxed mode, is this possible? as it doesnt seem to work
I have submitted tickets for these
also if i change TYPOGRAPHY to all say Opens Sans the font does not change, the font family seems stuck on font-family: “Rokkitt”
hi, if you google ‘Tea horse road’ you get a bunch of Japanese mumble jumble under google search result blurb. my ISP told me to update to newest version of my theme which I’ve done but problem persists…help?!! Thanks in advance!
That’s Tea Horse Road New Zealand (tea horse road site:.nz)
?????? ???? ????
???? ?? ????????
Hi, I have a couple of questions.
Can I change the fonts and font sizes in headings, body text and menus independently of each other?
Can I remove the little banner with the cart at the top?
Can the homepage be full width and the rest of the pages have a sidebar?
Can I have a sidebar on the product pages?
Can I remove the tabs from the product pages and just have the description there without it looking as a tab
Can I have a description on the product page below the image spanning the width of the page rather than beside it to the right?
Is it possible to see the video tutorials before I purchase so I can better determine if this theme is what Im looking for?
Any chance of getting a reply?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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