3715 comments found

Hello, I have a question on this theme. When I see this theme on a mobile device the menu wraps over several times rather than become a drop down (which I have seen in many other response themes). Is this a bug? Can I see the menu in a drop-down if I open the site on say an iPhone?

Sara_p

Sure, the theme already has a dropdrown select in mobile devices, try to close the themeforest bar in the live preview and check the demo :)

I would like to ask if im going to purchase the template can i have some data content sample and structure of a maya demo like in the demo site of maya ? please reply at lord_cedrich@yahoo.com

Sara_p

Sure, after the purchase you can download our demo files :)

charlieZL Purchased

Is the wocommerce category widget’s presentation able to be tuned? Currently my side, ink.talentsoft.com has no hierarchy on the category even though each model number is the child of the brand. The widget right now just lists all my categories. Is this a theme pack issue or a woocommerce deal?

Also can I format the css of this caetegory side bar?

Sara_p
please open a ticket in the support area and ask this to our developers. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

This theme will not install on Go Daddy. Someone needs to email me camden@dreamflymarketing.com and explain this error: The package could not be installed. The theme is missing the style.css stylesheet.

Sara_p

You are installing the wrong file. As explained in the documentation, you have to upload “maya.zip”, not the archive you downloaded from themeforest.

Hello, I just bought this theme. Can you please share capabilities around product pictures on product detail page. I don’t see any zoom capability and capability around organizing pictures if I have many product pictures…they all seem to show up as thumbnails. This link shows a nice way of presenting product pictures http://8theme.com/site_demo#blanco-wo

Thanks

Sara_p
Hi, please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

I’m thinking of purchasing this theme. I have two questions before I go ahead.

1. Since this uses the wooCommerce shopping platform, are we able to add in the “Canada Post” and “Fed Ex” plugins? I realize you have to purchase these separately, but want to make sure they are compatible.

2. The items I sell require many many different options as they are very customized. For example:

Item 1

Custom question 1 – Please choose from these options: (list 15 colours) Custom question 2 – Please choose from these options: (list 30 colours) Custom question 3 – Please choose from these options: (list 15 colours) Size – 6 options

Is this easy to do with your theme? Does it display nicely on the customers end? From what I can tell, it is easy and pretty, but I just want to make sure.

I hope I was clear with my question.

Thanks!

Sara_p

1. I suppose yes, we work to make all the woo commerce extensions compatibles with the theme, if you will have some issues open a ticket and we will help you.

2. What do you mean with “custom question”? You can create unlimited options, sure.

xestio Purchased

Hello, Sara,

I´m making some changes in my footer area. But when I select “Big footer + two columns” as the footer type, then can´t change neither the “Big Footer Widget Areas” nor the “Number of widgets in each footer Widget Area”, which are set forced to 3 and 4 respectively in the bars.

How can I change that?

My site:

http://www.hinsabaths.com/

Thanks, Juan.

Sara_p
Hi, please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Samantha L.

I just upgraded to the latest version and now my full-width slider has shrunk. Where can I change this so it becomes full width again? My site is johndapper.com

Thanks

Sara_p
please open a ticket in the support area and ask this to our developers. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue.

Hi,

I am trying to register for the support forum, and I am going nowhere with it: “Anti-spam field was filled in.”

Any clue what that means?

Thanks!

I am an affiliate – Would it be possible to use this for an affiliate store ? I would need to remove the cart and checkout. Will this be simple ? and what about importing products, how is this done ? Will ’’wp all import’’, a plugin work ? thanks !

Sara_p

Yes, you can disable the cart and the add to cart button. To import products you need to use some woo commerce extensions:

http://www.woothemes.com/product-category/woocommerce-extensions/?prod_cat[]=1030&s=&post_type=product&min_price=0&max_price=129&prod_country=0
Default-user

Thanks for getting back to me, thinking about it more, I would need to replace the add to cart with a ‘buy now’ button that would if clicked send the user to the retailers website though my affiliate link, is this possible ? Thanks again !

philmay Purchased

wow i placed a review of your theme here and you flagged it as inappropriate. was it because i stated that you do not provide the appropriate support for the main feature of your theme? or is it because i also stated that i am appalled that after a month of trying to get the suport your own devs could only tell me that i might find my answers on GOOGLE?

you might not like that i am not singing praises about your theme here, but the fact is that i purchased it only to find out that in depth support for your most significant feature is not available?

this is the reply i got from your support tech: “We are already busy with our works , I’m sorry.”

if you dont want people from seeing that then make a difference and change your support ethics. Offer support for features you incorporate into your themes.

Sara_p

Hi PhilMay, we marked as inappropriate your comments because your complaints are unfounded. You have NO issues with the Layer Slider but you need to configure the slider. Our policy says clearly:

Support includes installation guidance, bugs fixing, and general problem solving with features explained on the theme’s official sales page. Support does not include: - solving problems for plugins not packaged with our framework and themes; - plugins integration; - general WordPress support (please use the WordPress forums for that); - adding new features or extending the features currently available; - changing colors and/or images; - any type of modification or customization.

As you wrote within the ticket:

“it is not a plugin issue, this was the first thing i ever set up and it hasnt worked even with no plugins installed.”

So you don’t need support for bugs but you need help in customize the settings of the slider. We provided the documentation of the plugin and suggested to ask help to the LayerSlider’s developers. What else?

Moreover the real reply of our support isn’t “we’re busy with our works” but “We are already busy with our works and unfortunatly we haven’t time to make this configuration for you, also for a fee. I’m sorry.”

Nowhere we’ve written that we can provide support for third-party products and keep in mind that the support is not included with the price of the issue but is a service that we offer for free to our customers.

Please, before to submit comments like these, try to understand all the work that is behind the lines to provide quality products.

Best regards

Hi Sara, this theme is awesome for ecommerce sites.

One thing i wanted to ask, is this theme possible to work or integrate with Obox Social Commerce (http://www.obox-design.com/fbcommerce.cfm).

Best regards, thank you :)

Sara_p

You have to check if this plugin is compatible with Woo Commerce. Install Woo Commerce and Obox in your site and check before to purchase my theme :)

Sara, not only is the theme awesome, your support is equally awesome too! You and Mustone (tech support) have been spot on in answering all my technical questions.

For those who are still undecided, this must be one of the best WP ecommerce themes that is well supported by a group of dedicated staff. 10/10. :bigsmile:

Sara_p

Thank you so much :bashfulcute:

Hi. I realise this question is probably unnecessary but..:

Is Mayashop designed to work seamlessly with Woocommerce? I’m sure it is but it’s good to hear first hand.

I have only a very simple range of products, actually one product with two variations at the moment, and wonder if Mayashop is really designed for extensive/multiple/more complex product ranges.

Kind regards

Sara_p

Sure! :)

jaroljmek

Hi!

Sorry is that: sure – Mayashop was designed for more complex product lines or: sure – Mayashop is good for one or two products as well?

Kind regards

Sara_p

both :)

alpertsra Purchased

Hi, I just purchased the maya theme and the last theme I bought I believe I just uploaded the zip file to wordpress, is that the correct way? I’ve seen some comments about the need to activate the theme. Do I need to do that first?

Sara_p

You need to “activate the theme” if you want to access in the support desk :)

RockitFX Purchased

HI, Great theme! Having an issue seeing my woocommerce shop categories be seen in IE only in Maya Shop, its fine on other browsers. Single products are fine on IE even, strictly the categories shortcode in IE. Is there a fix for this? Everything else is working fine, unfortunately I need this shortcode to work! I have been reading that it might be a CSS conflict with maya, but I wanted to find out from the source! :) Any help would be great, thank you!

Sara_p
Hi, please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Default-user
RockitFX Purchased

will do! thanks!

asoc Purchased

I just want to make sure if it works fine with woocommerce 2.0.4.

faronbi Purchased

WooCommerce 2.0.4 available but is it compatible with Maya Shop Version 1.9.0? I have version 2.0.3 installed. Can I update to 2.0.4 now?

Thanks in advance…

Hi Sara,

I’d love to purchase this theme but zoom capability on the products is critical to sales for my business. :)

Is there a way that this can be incorporated without breaking any functionality in the theme? I’d like to make sure before I buy. :)

Thanks!

Sara_p

We want to add this feature, but i’m not sure when will be ready :( For the moment you can use this extension:

http://wordpress.org/extend/plugins/cloud-zoom-for-woocommerce/ http://www.woothemes.com/products/cloud-zoom/
Default-user
coingroup Purchased

Thanks!

kosygirl Purchased

HI I updated to WooCommerce 2.0.4 anyway. Seems to work fine as for now at least. I will report back later if I notice anything. Good luck :-)

Sara_p

Thanks :)

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