3690 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Aill3urs Purchased
Hi I have a little probleme :) $woocommerce_loop is not good, all the time 5 instead of the right number :) http://torula.we-shop.fr/product-category/leather/

Any ideas ?

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Aill3urs Purchased

Hi I have a little probleme $woocommerce_loop is not good, all the time 5 instead of the right number http://torula.we-shop.fr/product-category/leather/ Any ideas ? Thanks

Sara_p

Please access in the support area and ask this to our developers. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket. thanks

  • Has been a member for 1-2 years

Hi, is it easy enough to set my logo to the left of the header?

Thanks, Clare.

Sara_p

Sure, is a small Css rule that we can provide you ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Have an outstanding ticket on WooCommerce 2.0 version not compatible with Maya Shop.. I have uploaded new 1.9 RC Version via FTP and still no luck. Is this the correct upgrade? If not, where can I get a proper upgrade? My outstanding ticket number is: 4716

Please view my website to see problem with products at bottom of page:

www.sepp-moser.at/store

Mike

Sara_p

You have to update the theme with the last version of the theme available on TF (no RC). Then in the ticket provide your credentials so we can check. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Hey Sara, Because of ridiculousness of IE8 (default on Windows XP) I had to change text based logo to image. But this seems to add some unwanted padding above image. Seems like this would be a common issue, do you know where I would fix this? Thanks a million, ELad.

Sara_p

Please access in the support area and ask this to our developers. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket. thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How to you get the portfolio slider to work?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I cannot seem to upload additional product images AFTER I’ve uploaded the original product image? Also, I thought the MayaShop had a “zoom” function for the product photos? Please help! Thanks Sara! :-)

Sara_p

In Maya we not included the zoom feature, i’m sorry. Maybe we will add the zoom in the future. For the other issue, please open a ticket in the support area and ask this to our developers.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

How are your customers supposed to get support if the only way is to register for your support forum, and you don’t let them do that?

Still wondering…

Sara_p
you don’t let them do that?

What do you mean? Customer can register in our support desk, then have to enter the activation code of the purchase and after this can open a ticket.

Default-user

What I mean is that your registration form is buggy – it doesn’t work. Every time I try to submit my registration details, the only thing that happens is the appearance of an error message on pink background just above the Username field: “Anti-spam field was filled in.” What’s that supposed to mean?!?

Sara_p

Is the first time i heard about this issue. In which page you have this issue? Do you tried with another browser or pc?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

What is your criteria for ignoring customers and thus refusing to provide support (see unanswered comments from the last several days in case you are so much surprised by this question)?

Sara_p

If i don’t reply here is because the same user already opened a ticket and my developers are helping him in the support desk. Or maybe the user already sent me a pm.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Graffinis Purchased

We cannot see our woocommerce sidebar widgets for “shop by product”, “shop by size”, “shop by price” etc… We have an open ticket (#3986 Shop Widgets not Showing Up) but can’t seem to get a straight answer as to how to solve this problem. The only sidebar that shows up in our product category is the default wordpress sidebar. If anyone has the answer or if the mods have the answer, please let us know!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Why is my sidebar on my product pages so small compaird to the demo version, I did not change anything in the lay, my product images are very large as well

www.davisecigs.us

Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Sara,

How are you? I have two question: 1) How can I reduce the dimencions of the Categories Slider at Woo Sortcode. I cant find it on the options. 2) How can I choose the categories to be shown at the slider?

Thanks in advance, Yiannis

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

When will this theme support WooCommerce 2.0? WC 2.0 has been around for several months now. I don’t understand why an adequate theme release was not available when WC 2.0 was released… Such a widespread misery for the current theme owners is not the best treatment.

Any comments from the theme creators?

Sara_p

This theme already support woo commerce 2.0.4 ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi.A new WC 2.04 is on woocommerce web site.Can we update it from the 2.03?Any problems?Regards

Sara_p

Yes you can update :)

Default-user

thank you :-)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, Want to purchase the theme but have few pre-sales questions:

1. Is there a function in Maya theme/woocommerce to print an invoice and labels for shipping?

2. Is mentioned that sales items can have multiple images – didnt see an example in the demo site. How does it looks?

Thank you!

Default-user

looks good! thank you!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Sold between 1 and 100 dollars
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 1 and 100 dollars
  • United Kingdom

How do I reduce the sizes of the images here like your one to 4 across not 2?

http://www.automotive-consumable-supplies.com.php53-10.dfw1-2.websitetestlink.com/shop/
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Do you still provide Parallax slider in the current version? I don’t see it now, or did I miss out anything? Thanks!

Sara_p

Sure, the Layer slider is included in the theme.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
coingroup Purchased

Sara_p,

Kindly check your messages and respond ASAP.

  • Has been a member for 1-2 years

Love the theme!

Just one question in the demo under “shop by” you get the tree view of CATEGORIES to the left. I havent found the short code for this. Did you edit in manaully or is it a generic woo shortcode? Ive tried one but i get the blog CATEGORIES instead of product CATEGORIES :/

Sara_p

Is the woo commerce product categories widget :)

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