3793 comments found

vondra01 Purchased

Hey,

got a trouble with Product slider function in the main menu. I sell only up to 10 products and after like 2 minutes left on the mainpage, there is only empty space as the products run out. Any idea how to solve it?

Thank you very much

Andrew

Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

atlantis1 Purchased

Hi, Sarah. so far everything works amazing. Cant find the link from where i can download sample content , can you send it to me on e-mail please ? :) Thank you.

Sara_p
Hi Vincent, Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download.

Hi,

I have a IE Bug, I add this shortcode on a page and on IE 9 don’t show, only the arrows. Please can be fixed?

[product_categories_slider orderby="name" order="ASC" columns="4" hide_empty="0" style="ribbon"]

Regards

Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

atlantis1 Purchased

Sarah how i manage sliders can you help me please?

Sara_p

I suggest you to watch our videotutorials.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains a list of videotutorials availables and you can also open a ticket to get support.
atlantis1 Purchased

And as soon as i go on Layout theme stretched background color disappear i am sure its somewhere in settings but i cant find it yet please help me. :)

Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

keonile Purchased

Hi there, I was wondering if this theme is WPML ready…I need to have my site in different languages but forgot to verify that when i bought it.

Thank you

Sara_p

Yes, is WPML ready :)

Is it okay to upgrade to the new version of Woo? I noticed that it upgraded again, today to 2.05. Thanks!

same question…copy and paste Is it okay to upgrade to the new version of Woo? I noticed that it upgraded again, today to 2.05. Thanks!

Sara_p

Yes, you can update.

Hello, Very basic question. I just bought and try to upload but which folder should be uploaded? “Maya” folder will be fine, right ?

Sara_p

You have to upload maya.zip :)

Flash_Act Purchased

Hi Sara, with regards to design features. On your demo you change the background on the various home pages…a nice feature. Can I change backgrounds for different pages? If so how? Is it achieved via a shortcode?

Many thanks in advance

Sara_p

In our demo we use the custom fields to have different backgrounds in the pages.

Try to open a ticket in the support area and ask this to our developers. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket.

ered15 Purchased

hey i can agree with #DunKz there is defently a problem with the product_categories_slider shortcut in IE browsers i inspected the code and there is a problem with the code the images are displaying:

<img width="1" height="1" alt="" src="image.jpg" />

i’ll open a ticket but just wanted to state this, btw im using IE10.

Well We have the same problems… as ered15 and DunKz . Both “Categories Shortcodes steady and slider (available only with WooCommerce)”[product_categories number=”4” orderby=”name” order=”ASC” columns=”4” hide_empty=”0|1”], [product_categories_slider orderby=”name” order=”ASC” columns=”5” hide_empty=”0|1” style=”ribbon|traditional”] don’ t work in IE(Even with IE 10) I think it would be very kind of you fix the problem and let us know here the solution as it is a general problems due to the code.Best Regards

Sara_p

We need the credentials to check the issue. please open a ticket in the support area and provide us your credentials.

I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket.

OK. Migrating to your theme from existing theme. We have about 100 products already under several categories. This is not a new build, just a conversion from existing theme to Mayashop. For some reason, Maya is not recognizing our product posts correctly. Is there a “migration” manual for sites that aren’t new but are changing to Maya? Thanks.

Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

hello,

http://www.yithemes.com/live/?theme=maya As virtually identical “product of the month”, “new products”, “Welcome to Maya Shop” How do I put as the writings?
Sara_p

The welcome text is inside the minilayer slider (Sliders > Minilayer).

The other text is inside the editor of the page, are all titles :)

atlantis1 Purchased

Sarah please help :)

Default-user
atlantis1 Purchased

Please check your inbox :)

Hi Sarah. We see that your support team logged in to our website today and modified files. Our website is now broken. Furthermore, our support account was suspended and you’ve deleted our review above without a reason given.

Can you please inform us what is going on? We would like our website back to how it was before.

Sara_p

We banned you from our support desk after your review here. We are not obliged to provide support, support is a GIFT we want to provide to our customers. But your message was so rude and bad, and you are also rude in our support desk (my developers was crazy with you), so now we stop to help you.

Anyway, i ask to my developer what he changed in your site and why now is broken. I will let you know.

thanks.

redrobot Purchased

Hi Sara, I have two questions regarding MayaShop:

1. I’d like to be able to remove the strikethrough that crosses out the “Regular Price” during a sale. Can you let me know how or at least point me in the direction of the relevant file?

2. When adding a variation option to a product the attribute title doesn’t display well on the product page. It is not aligned with the options. You can see the word “size” is too low here. Can you suggest how to fix this?

Many thanks for a fantastic theme, Steve

Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

atlantis1 Purchased

Writing same here Sarah: Well problem is next:

http://imageshack.us/photo/my-images/40/problemqcl.jpg/

Problem 1: cart and search bar is behind orange image( which is going be in future header image)

CSS for TOP:

top{

height: 30px; background: #333; position: relative; z-index:10; right: 12px; width: 1023px;

CSS for Logo:

logo{

text-align: center; padding: 0px 0 0 0; height: 133px; position: inherit; z-index:10; right: 32px; width: 1023px; }

Problem 2: when i make browser windows smaller image and menu and just basicly everything is smashed , and i want them to be fixed same as here: http://www.cupcakesenmuffins.nl if you know what i mean :)

Thank you George. my web site i send you on inbox already :)

Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi everyone

I would like to know if you retrieved the es_ES.po or mo language file that ered15 kindly proposed to send you over ? Could you upload it somewhere on your website so I can add it to my Maya language folder ? This would save me tons of translating time.

Thanks !

Sara_p

Not yet, we have to add the es language in the next update. Send me a message to support[at]yithemes.com i will send you the files.

atlantis1 Purchased

I fixed :)))))))))))) i just removed z-index :)))) on logo css :)) :)and now keep working on amazing theme and editing it :)))

Sara_p

:) i’m glad to read this.

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