3794 comments found

atlantis1 Purchased

Now i just need help with this one:

Problem 2: when i make browser windows smaller image and menu and just basicly everything is smashed , and i want them to be fixed same as here: http://www.cupcakesenmuffins.nl if you know what i mean :)

hello! I want to know, what times you, used to answer consultations tickets? I need to know, so I can leave my office until tomorrow or stay a couple of hours, awaiting response. is because I need to have the site completed ASAP. thank you very much! my ticket is # 5329

Sara_p

Usually we reply in max 24hr, but we have a different time zone :)

I have considered all available WooCommerce themes, and yours are the Best. I’m considering buying either MayaShop or Bazar Shop. I’m leaning towards MayaShop because I want to be able to load a Custom Header, and I don’t see that feature in Bazar Shop. But, I really like the Revolution Slider which I don’t see in MayaShop. If I purchase MayaShop, can I add the Revolution Slider? If I buy Both, can I use the Revolution Slider in Bazar Shop also in MayaShop?

Sara_p

In Mayashop you can use the layer slider, but the revolutions is not included. You can purchase the revolution slider plugin for wordpress and install it in the theme, but i can’t help you with the customization, i’m sorry.

I updated our woocommerce to the latest edition and it has absolutely wrecked the layout of individual product pages.

For example: http://bloomouterwear.com/product/onward-jacket-eclipse/

How can I fix this? Anyone have this problem?

Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

jimborchardt18 just asking…Have you updated Mayatheme?

DunKz I have a IE Bug, I add this shortcode on a page and on IE 9 don’t show, only the arrows. Please can be fixed? [product_categories_slider orderby=”name” order=”ASC” columns=”4” hide_empty=”0” style=”ribbon”] Regards

ered15 hey i can agree with #DunKz there is defently a problem with the product_categories_slider shortcut in IE browsers i inspected the code and there is a problem with the code the images are displaying: \\ i’ll open a ticket but just wanted to state this, btw im using IE10.

Sorry to bother both of you ered15 and DunKz ..Before I open a ticket.Have you had any answer on how to solve this little problem? Regards :-)

turner2f Purchased

How come MayShop does not have the Pan Zoom function like the Cheope theme ?

Will it ever be added ?

Sara_p

Yes, in the future we will add this feature also in Maya :)

turner2f Purchased

Do we have to upgrade from WooCommerce 1.0 to the 2.0 version?

Sara_p

You can, but you have to get the last version of Maya (if you don’t have it yet)

Hello Sara! Initially I would like to congratulate you for the most amazing layout I’ve ever seen. =) I also wish you could help me with two questions, the first is about the configuration of MailChimp. I followed everything right as the video explains, but when I put my personal email to make a “test” nothing ever gets there, so that I can confirm that I want to subscribe to the newsletter. What can I do? And the second question is that I wanted my store (www.queridalinda.com.br) products (their photos) and the font (letter) to get small just like in your demo (MayaShop), but I found no tools to do that, specially the products pfotos on the home page! I wanted to reduce the product photo size to fit more per page, like in the demo! Please! Help me! Thanks in advance. Aline.

Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

TiraL Purchased

i have just added the newsletter form code and while the box appears on my home page, when i test it by putting in my email address is goes to an error message page 404.

Can you help please? :)

Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

How I can change the size of the Categories Slider?

Thanks in advance

Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hello, I’m from Spain and I’dont speak english very well. If I buy this theme and I need to open a ticket in the support area, can you answer me in Spanish?

Sara_p

No, i’m sorry, we don’t speak spanish.

I tried to register my theme but I cannot remember my password for the log in to www.yithemes.com. I’ve put in my correct email address as well as my correct username and it said an email will be sent to me. I’ve not received anything. Also, when I initially signed up, I did not see where I could register my theme with the activation code. This process is not user friendly nor conducive for me. I am simply just trying to download sample content into my theme. I’ve had this theme for several weeks now and I’ve not been able to even work on it. Please advise on how I can retrieve my password so that I can begin. Thank you.

Sara_p

Please let me know the username you used so i can check and help you, thanks.

Default-user

Username: Maya

Default-user

If you need my email address, I can provide that to you in a more secure form of contact (i.e. email, Twitter DM, etc.)

ered15 Purchased

tshirtmagi, yes the IE was fixed, please contact support so they can help u with the updated file! ;)

Hi Sara, sorry if I bother you, but I re open a ticket (#5329) since march 30, but no response from your staff. Maybe they did not see the mail. Can you please check these out?

Thanks!!!

I was just trying to figure out where I go to reactivate the social media icons that appear in the bottom left of page.

Sara_p

You can put the shortcode in the footer textarea (Appearance > Theme options > General > Footer):

[social type="facebook" href="#"]
[social type="linkedin" href="#"]
[social type="rss" href="#"]
[social type="twitter" href="#"]
[social type="skype" href="#"]

I was just trying to figure out where I go to reactivate the social media icons that appear in the bottom left of page.

Sara_p

You can put the shortcode in the footer textarea (Appearance > Theme options > General > Footer):

[social type="facebook" href="#"]
[social type="linkedin" href="#"]
[social type="rss" href="#"]
[social type="twitter" href="#"]
[social type="skype" href="#"]

ered15 Thank you very much :-)

Erid15 would you be a problem for you send me the file.I have already opened a ticket but I would like to fix the problem as soon as possible. infogffph@yahoo.com.Best regards.

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