I need to instal the sample data.
The link in the documentation took me to a forum, but I have no username and no password.
How do I join the forum, in order to receive the sample content.
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/
And then in the “Get support” page you can download the sample data.
Hi, do you have the short code for pinterest
Is there a support forum that comes with this theme? I am trying to make a decision on whether or not to buy this theme over another, and if this one has a support forum that is kept up with, this will be the theme. Please let me know!
We have a support forum and we provide dedicated support throught support tickets. We also have a lot of videotutorial.
Also, the theme is not mobile responsive. Is there a reason for this, as it is advertised as responsive? Or are you working on updating this soon? Trying to make a decision on whether to buy this theme or the theme Blanco.
This theme is responsive. Close the themeforest bar in the live preview page and check.
No I see that it is responsive on the computer. But on a mobile device it isn’t. Is there a plan to make it so it is?
Is responsive also in mobile devices!
Weird. On my iPhone it is not responsive.
Hi sara Madam since today morning my shop featured image not working i cant add any product image www.madhwakart.com please help me asap i need to add more product in this week
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.
does anyone have French, Spanish and any otherlanguage translations for the theme that I could have? cheers
I am having trouble accessing to the forum/video tutorials. Is there any special way to access it? Please let me know. Thanks!
Sara take a look at ticket#5870 please. Variations works on iPad and IE but not on Firefox. Need a fix.
I updated my theme and woocommerce and now my products aren’t lining up. How do I fix this?
How exactly do I use the Newsletter??
You have to use a mailing service, like Mailchimp.
Also what php page can I look at to remove the comment portion of the page? ( if there is not an easier way)
I am trying to download the sample data, but cannot do it.
I have created an account, activated the theme and still get:
Guides & Tutorials
You do not have the required permissions to read topics within this forum.
In order to activate your account, please read the following instructions: Themeforest Buyers – How to activate your account
Not sure what to do?
Please email me the sample data!!!
A lot of people cannot access the sample data and user videos, can you please provide me with a direct link or email me the sample data.
48 hours and counting… Still can’t log into support site and those who can log in are complaining (see above)
It’s about to be dawn, stayed up all night waiting for an email.
I am quite shocked that you guys would have such disregard for your patrons.
I really don’t understand what do you have with us. I sent the mail 4 times. The last time 5 minutes ago.
Small questions, is it possible in the slide elegant or parallax to have a video?
And also in place of the image product?
Hello can you tell me where i can change the logo its been a while?
Sara Madam my question yet not resolved in your forum please do asap i cant add product due to featured image not working Please help asap #5900
Can you help me to make some changes to your theme.
For the sidebar above:
I’d like to put the product number next to the basket not below (1).
For the header:
I’d like to put the log on the left and not focus on this page (2).
To the homepage: there is a spacing problem between the slider and the headings below (3).
For single product pages:
- I’d like to delete the “add to wishlist” button (4).
- Images from the gallery “Related Products” are very large (5) and it is not on the right column (6).
Thank you in advance.
And then in the “Get support” page open a ticket.
Is it possible to have a slide and the testimonial at the blog page?
In advance thnak’s you
Yes, you can have the slider, but for the the testimonials you can use only the widget in the blog sidebar.
Oups i want to say Slider (like elegant or other…) not slide…
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.