3889 comments found

hey I updated the theme and woocomerrce and now i get this warning

Notice: WC_Product was called incorrectly. The WC_Product class is now abstract. Use get_product() to instantiate an instance of a product instead of calling this class directly. Please see Debugging in WordPress for more information. (This message was added in version 2.0 of WooCommerce.) in /home/youget/public_html/wp-includes/functions.php on line 2959

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Sara: I sent a message several days ago and I’ve not heard anything back from you. I originally mentioned that I could not log in to the www.yithemes.com forum. I am already registered but I cannot remember my password and I submitted the “lost password” form to be emailed to me. I never received the email. You requested my username and mentioned that you’d look into it for me. I’ve not heard anything back from you. Please advise. Thank you.

Sara_p

It seems i not received your message. Please send it again.

Default-user

@sara_p You saw my message and requested my username so that you can see why I could not log in to my yitheme.com account to download the sample content. Once I gave you my username, you never responded. I attempted to retrieve my password, but I never got the email to reset my password. Please advise. Thank you.

Dis regard my last message…. I fixed the problem….. it was a gravity forms add on incompatibility issue

Sara_p

ok

Haridasa Purchased

Still my issue not solved problem raised 5 days before Please do needful.

Sara_p

Please provide me the number of your ticket, so i can check. thanks

Bought the theme and I’m wanting the slider on the home to extend to both edges. Basically, I’d like to get rid of the sidebar on the home page (at least at the top, where the slider is) and allow the slider to occupy that space. Help?

Thanks Jeff

Sara_p

Is the Layer slider.

Sure, don’t use the sidebar, set a full width page (no sidebar) and set how many columns of products you want to show. :)

Default-user

I cant seem to make this work. I can use elegant slider and that does eliminate the sidebar. If I use layered, it does not. I’ve never been able to get products onto my home page. I’d like to eliminate the posts from the main page and make it look like your example, but ?? Is there any “official” documentation for the theme?

Sara_p

Maybe you are using the minilayer and not the layer. For the post in the home page, you are using the default wordpress home page, that contains the blog posts. You have to create a static home page and assign this page in settings > reading.

I explain this in the documentation (Documentation > open the index.html file > Get started tab).

We have also a lot of videotutorial. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains a list of videotutorials availables and you can also open a ticket to get support.
kuulind Purchased

some google fonts do not support ÄÖÜŠ etc. characters. How to fix this problem?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

I really like this theme and can see it working brilliantly for my planned online shop.

However although it is billed at the top of this page as a responsive theme, none of the examples I’ve looked at are mobile-friendly.

Can it be made to display and navigate well on a mobile phone/cell phone?

Sara_p

I don’t understand why you can’t see the responsive layout. Send me a message to support[at]yithemes, i will send you some screenshots.

I’m trying to register at WooCommerce for support and they are asking for my purchase Id for this theme I bought here. We’re do I find this Id.

Sara_p
please open a ticket in the support area and ask help to our developers. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

i purchased this theme over a month ago. I tried downloading sample content. My user name is correct on the Yi Themes page but my password isn’t. I’ve requested an email be sent to change password. I’ve not received an email. Please advise on how to move forward to download sample content. My username on the Yi Themes website is “maya”. Please help me get back in the Yi Themes support so I can download sample content. Thank you~ Maya Broussard

Default-user

My username is Maya. I did not receive an email and I do not want to provide another email on this open forum. Can you please provide me with a secure place to send an alternate email address?

Sara_p

Send a message to my developer: giustino.borzacchiello[at]yithemes.com

thanks

Default-user

Thank you. Email has been sent.

Hey Sara,

how do I activate another language? My wordpress theme (wp-config.php) is located with de_DE for german language and it works fine for other Themes. After activating mayashop i didnt find out how to change the language?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hello Sara,

If I’ll buy the theme, can you or your technical department install the theme to my website, configure it with shopping cart, paypal, shipping plugins that I own and to put some sample data on it? If yes then tell me some details please.

Thank you!

Sara_p

Yes, me have a premium installation service. With 39$ we can install the theme, woo commerce and import the sample data.

You can purchase the service here: http://yithemes.com/themes/services/professional-upgradeinstall/
OneSurya

Thank you Sara. Excellent!

OneSurya

Hello Sara again,

Do I have to have a brand new website to work on or is it ok to work on my existing website? Or do you want me to delete everything and start all over again? or buy a new domain ?

I am waiting for your answer, Thank you

rrnewmed Purchased

Hi Sara,

Is the current version of MayaShop compatible with woocommerce 2.0.5?

I’m having some problems related to the woocommerce plugin and maybe upgrading will fix.

Thanks

Sara_p

Yes :)

Hi there – I bought Maya a while a go and am thinking about using it now for an eCommerce store im building but my client wants the site to be mobile phone friendly – does your theme offer this? or does it just show up the normal website?

Sara_p

Yes, this theme is also responsive. You can close the themeforest bar and check the demo with a mobile devices.

Default-user

Hi Sara – I checked the demo and its not responsive it just displays like the website – is there a mobile version?

Sara_p

close the themeforest bar and check the demo again. Is responsive if you close the iframe.

Hello, Small questions, is it possible in the slide elegant or parallax to have a video? And also in place of the image product? Best regards

Sara_p

No, i’m sorry, is not possible.

Hi, i just recently updated WP and Woo commerce, now i’m trying to upload some files to the products i’m selling and it uploads to WP because i can see it in the media library but if i try to upload it to the product i get nothing from the media library and if i try to upload a new one it gives me an error. any idea why is this happening and how to fix it? thank you very much :D

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

bruce96 Purchased

Hi There We only sell to wholesalers.Is it possible to hide the price and only to the one who is registered.

Thanks

Sara_p

By default this is not possible, you have to edit the woo commerce files.

Read this: http://wordpress.org/support/topic/to-show-prices-only-to-registered-users

Hi Sara, I am having an issue that has started occuring recently where the custom dropdown menu in maya shop lists all the items when logged in, however it does not display all the items in the list when logged out. i understand that I need to log a support query at yithemes, however this brings me to my next problem. I have already registered with yithemes a while ago and registered my version of Maya shop. However I cant remember my password and the email address that I registered with has since been terminated, leaving me no way of reseting my password. is there any way you can please assist with these issues? many thanks

Sara_p

Please provide me the activation number of your theme (you can find it in the license certificate, in your download page) so i can check.

Send me a message to support[at]yithemes.com

Hi, I love the Maya theme, but I want to use the plugin ‘zwoom’ for the products. Has anyone used this plugin on the Maya theme? Does it work?

Sara_p

I don’t know. I know you can use the cloudzoom extension for woo commerce, but we can’t guarantee the full compatibility with third plugins.

How do I add my logo to my title at the top of my home page?

Sara_p

Apperance > Theme options > General > Header > Set “yes” to Custom Logo and then upload your logo :)

Default-user

Thank you for the fast response! I want to put my logo behind my title, though. When I put in my logo, it erases my title.

Default-user

I figured it out—thanks! I just made a whole new banner including title and logo.

GooglePlus (Google+) Social icon. Hi the site is just about done, installed all social icons. Went to your http://yourinspirationweb.com/demo/maya/shortcodes/media-widgets/ and reviewed it. My client has a google plus account, so do I. Is there a social icon or short code for it? Thanks!!!!

Sara_p

For the moment i suggest you to edit the google icon adding a + , if you can. In the next update we will add the google plus and the instagram icons.

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