3844 comments found

hey, the the doesn’t show my attributes in the detailpage. “Visible on the product page” and “Used for variations” is checked. So I cant set to the cart now :-/

Sara_p
please open a ticket in the support area and ask this to our developers. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi, I’m having a hard time making my homepage to look exactly like your HOME II. I found two problems: 1. even my code is set up to: [items per_page=”6” columns=”4” orderby=”date” order=”desc”] I still have the content on 2 columns.

2. The slideshow even it was setup at 960px by 380px is displaying only 2/3 from the real size. Can you advice please? And don’t send me to forum. I don’t have time to wait another day for the awnser. Thank you very much.

My website is http://marcelardani.com
Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

I’m having trouble loading my custom logo into the Maya theme. Does it need to be a size or format?

Sara_p

No, you can upload also a smaller or a big logo, the header will increase. Which issue do you have? Can you provide your url?

Hi there,

It says Mayashop is Child Theme Ready. Where exactly is your child theme? I can’t see any tutorial on this topic here: http://support.yithemes.com/categories/20078301-Themes, and I can’t see child theme after installation and activation of Maya shop… thanks

I can’t change the background color to match the background image in “theme options”, “color”

It says select the color and click on the background preview… nothing happens.

How do I change the color for the background image?

Sara_p

change color for the background image? this is not possible. You can change color of the background if you use a background color, not an image. To change color to an image you need to edit the image with a graphic software like Photoshop.

ola_ola Purchased

My website is slow or won’t load! Please help! Thank you.

bruce96 Purchased

Hi Sara

1.Could I put the button” contact now” below the H1 tittle? 2.Could I make the wishlist button same as the “contact now’ diffent color and same level? 3.Why I can’t use tale in the in Additional Information ,there always show the extra Additional Information in the content. please check the http://sunl-ledlight.com/product/gu10-24-smd/ Tks

Hi,

I have got a couple of questions for this theme:

1. Can the coupon be applied to certain items on cart only? For example, the item is already discounted, and do not allow any more discount through coupon.

2. Can it present the original price of multiple items and the discounted price individually? For example, I m selling a perfume with different volume, 10ml, 20ml, 30ml. Original Price for 10ml = $10, 20ml = $20, 30ml = $30. Discount will be 10ml = $8, 20ml = $15, 30ml = $20. Can all this be shown for a single product?

Sara_p

1. I’m not sure about this. I searched without results. Try to search in the Woo Commerce documentation or ask this to the woo commerce staff.

2. Yes, you can do this

robtyler Purchased

Hi, everytime I try to activate this theme with woocommerce I get errors.. Can someone help pls?

arning: session_start() [function.session-start]: open(/tmp/sess_3d8920b0f28ad557a531a7c4acd76593, O_RDWR) failed: Permission denied (13) in /home/modaprai/public_html/wp-content/themes/maya/inc/yith_wishlist/class.yith-wcwl.php on line 54

Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /home/modaprai/public_html/wp-content/themes/maya/inc/yith_wishlist/class.yith-wcwl.php:54) in /home/modaprai/public_html/wp-content/themes/maya/inc/yith_wishlist/class.yith-wcwl.php on line 54

Warning: Cannot modify header information – headers already sent by (output started at /home/modaprai/public_html/wp-content/themes/maya/inc/yith_wishlist/class.yith-wcwl.php:54) in /home/modaprai/public_html/wp-content/themes/maya/inc/yith_wishlist/functions.yith-wcwl.php on line 118

Warning: Cannot modify header information – headers already sent by (output started at /home/modaprai/public_html/wp-content/themes/maya/inc/yith_wishlist/class.yith-wcwl.php:54) in /home/modaprai/public_html/wp-includes/option.php on line 568

Warning: Cannot modify header information – headers already sent by (output started at /home/modaprai/public_html/wp-content/themes/maya/inc/yith_wishlist/class.yith-wcwl.php:54) in /home/modaprai/public_html/wp-includes/option.php on line 569

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

kosygirl Purchased

Hi there is it safe to update the new woo commerce? Thank you -:)

Sara_p

If you have the last version of Maya (1.9) yes :)

HI Sara,

I have just installed Maya on the latest Woo commerce version, but my products on the main page are coming in coloumns of 2, when I am specifing 4 coloumns using your code in the documentation, Am I missing out on something?

Sara_p

Without check i can’t be sure about this.

please open a ticket in the support area and ask this to our developers and provide us your credentials:

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Default-user

Hi Sara, i did that yesterday, but my ticket is still unassigned , the number is 6427

Sara_p

Now is assigned to our developer, he replied you. Today he will reply again.

oo7ml Purchased

I have already bought this theme yet i am NOT getting any response from the the official support site which i was told to submit my query… i am not sure if customers who HAVE actually bought the theme are no longer a priority, however i would appreciate a reply…

Default-user
oo7ml Purchased

thanks, it is #6298

Default-user
oo7ml Purchased

I received a reply back but it has nothing to do with what i asked…

Sara_p

My apologies, just asked to my developer to check again your ticket.

Hello: I am having problems installing the product you buy, the server gives me the following error: Are you sure you want to do this? Please Try Again. I can not see anything, only these two texts. Help me please.

Sorry for my English…

Sara_p

It seems you have some uploads limits on your hosting plan. Can you try to upload the theme using an ftp software?

I can not find the file. gz to install the samples…

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.

I can not register the product, anyone can help me, please?

Sara_p

what do you mean exactly?

Default-user

I resolved all problems already. Thank you very much!!!!

Hi , we have purchased this theme. Please provide a dummy or sample data , which shall help us to structure our theme faster. We are looking forward for your support

Sara_p
If you are registered in our support site and activated the theme, in this page: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section with a link to the sample data.
Default-user

I am registered in yithemes.com…..and i have submitted a ticket there also http://support.yithemes.com/requests/6464......i have also activated my theme…..still i am unable to see the link of the sample data…...there is themes section but no link.

Sara_p
My developer already replied to your ticket and provide you the url of the topic where you can download the sample data: http://support.yithemes.com/entries/22971147-How-to-import-sample-data-in-MayaShop
turner2f Purchased

I received a notification that an update was made to this theme.

What were the changes?

What’s new?

Sara_p

Please read the update history in the theme description page or download the new version and open the changelog.txt file. We fixed some issues and added some features, like the instagram icon and some languages pack.

turner2f
turner2f Purchased

Great! How about the Pan Zoom function, and the Product Comparison feature? Will those be looked into?

Sara_p

Yes, we have to add this features in some next update, you have to wait :)

eugene85 Purchased

Hi Sara,

How do you activate the maintenance mode for your Plugin? Is there an official documentation for the installation of the plugin and where would you find it?

Thanks in advance!

Regards,

Eugene

DevidS Purchased

Hi Sara, I would like to include an online chat widget. Would you recommend me any compatible with Mayashop. Thanks.

Sara_p

No, i’m sorry. We not tested this theme with a chat widget..

Default-user
DevidS Purchased

Ok Sara. Thanks for your answer.

Hello Sara,

There is a new Woocommerce version 2.0.6. It is safe to update? Please advise.

Thank you!

P.S. Your team ROCKS! KEEP UP THE EXCELLENCE!

Sara_p

Yes, we updated in our local installations without any issues. Get the last version of the theme (we updated it yesterday)

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