3715 comments found

aplaat Purchased

Is it possible to disable the responsive mode?

Sara_p

Yes, in theme options > general you can turn off the responsive design.

icevalley Purchased

I can’t have a video in any slider?

Sara_p

No, i’m sorry. Some sliders not support videos.

Hey Sara !

Had some issue with Maya’s woocommerce product display. Most woocommerce CSS code on my shop page is (very) different from your online demo. I’m using your maya theme with Woocommerce 1.6.6 (same as your demo) but also installed WPML and WPML woocommerce plugins.

.shop-ribbon .products li { width:155px !important; } .products li a strong { width:120px !important; }

My install reads

.shop-traditional .products li { width:14px !important; } //.shop-traditional .products li img { width:px !important; } .shop-ribbon .products li { width:5px !important; } .shop-ribbon .products li.category { width: auto !important; } .products li a strong { width:-30px !important; }

Very weird stuff. I don’t even know what part of the plugin or template is responsible for that. Any idea ?

Thanks !

Sara_p
Hi, please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Samantha L.

This is the shortCode to: Display a product Category in a product slider on a page

[product_slider category=”” orderby=”date” order=”desc” featured=”0|1” latest=”0|1” best_sellers=”0|1” style=”ribbon|traditional”]

But my Questions is is their a short code to Display a product Tag in a product slider on a page

I tried—- [product_slider Tag=”“ orderby=”date” order=”desc” featured=”0|1” latest=”0|1” best_sellers=”0|1” style=”ribbon|traditional”] —but it didnt work

Thanks Dale

Sara_p

At the moment we don’t have this feature, i’m sorry.

how do i disable the comments on my site. i have over 18000 spam comments, help.

www.rathsipublishing.com

Sara_p

I suggest you to install a captcha plugin and a anti-spam plugin, like Akismet.

to turn off comments on wordpress read here: http://www.simplethemes.com/tutorials/help/disable-comments-in-wordpress

I have loaded the theme to my site, but the woocommerce does not appear. Help!!

Sara_p

You have to install the Woo Commerce plugin.

I don’t see where to add products, i’m not a novice wordpress user, please help@@

Sara_p

I explain this in the documentation (Documentation > open the index.html file > Get started tab). Please read the documentation before to ask support.

We have also a lot of videotutorial. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains a list of videotutorials availables and you can also open a ticket to get support.

Hello, this is a great theme. Please see www.dialnurse.com Few questions 1) How can I align the logo to the left and have a custom test (you added in the latest release) to the right. That’s mostly how header shows up where sites have header to the left and a toll free number to the right. 2) What is the shortcode for Call Us capability in the right bar on contact page – http://yourinspirationweb.com/demo/maya/contact/ 3) In top bar I am not able to set the color of text that shows up aligned right as White. It always shows up as grey and I have tried different settings.

Sara_p
requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hello Sara, There is a new Woocommerce version 2.0.6. It is safe to update? Please advise. Thank you! P.S. Your team ROCKS! KEEP UP THE EXCELLENCE!

Sara_p

Yes :)

chubbmo Purchased

I just installed the latest 1.9.0 update and now I get a 404 error page when I click specific products via the product page.

I made a new test product listing, and while the product thumbnail does show up in the products page, I get the same 404 error when I try to click on it.

Any idea what might be going wrong??

Thank you.

Sara_p
requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

How I can activate the layout theme?

Sara_p

In Appearance > Theme options > typography and colors panel you can edit the layout of the theme.

Default-user

I think I did not explain well, I spoke of what is at the top LEFT, where when you browse the site, you can change: background, color and fonts dynamically (pencil icon). Thanks!

Sara_p

This is not included in the theme. We use this panel in the live preview, to show to our customers how is possible to customize the theme, but this is not a feature of the theme. If you check you can see that 99% of themes here on TF have a panel to customize the layout in the demo.

biketek Purchased

Do you have searchable forum? I am not even sure which site is the correct support for Yith, there are multiple sites when Googling Maya Shop Support.

I need documentation on changing the map on the supplied Contact Page. When I create a new contact page no map options appear.

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.
turner2f Purchased

I received a notification that an update was made to this theme.

What were the changes?

What’s new?

Sara_p

You can read the update history in the theme description page (on the bottom) and if you download the theme in the changelog.txt file you can find all the edited files :)

biketek Purchased

Found the solution. Please note for users in your next documentation update that the src= for map options are hidden by default on the contact page under screen options. I wasted two hours looking thru the theme editor.

Don’t know how to fix this:

Warning: call_user_func_array() [function.call-user-func-array]: First argument is expected to be a valid callback, ‘woocommerce_price_filter_init’ was given in /home/content/01/8381501/html/wp-includes/plugin.php on line 406

Warning: Cannot modify header information – headers already sent by (output started at /home/content/01/8381501/html/wp-includes/plugin.php:406) in /home/content/01/8381501/html/wp-includes/pluggable.php on line 876

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Hello,

it’s possible to use layout with left AND right sidebar? And setting up the shop view as “list view”?

Thanks for reply :)

Sara_p

No, I’m sorry.

Hi there,

Why have you ignored my question? It was posted 3 days ago…

I shall repeat it, could you kindly respond this time, please?: “It says Mayashop is Child Theme Ready. Where exactly is your child theme? I can’t see any tutorial on this topic here: http://support.yithemes.com/categories/20078301-Themes, and I can’t see child theme after installation and activation of Maya shop… thanks”

Sara_p

My apologies, i missed your message. The child theme is inside the theme folder: maya/maya-child. Move this folder inside your themes directory.

You can also read this tutorial: http://support.yithemes.com/entries/23593978-How-to-setup-the-child-theme-

Hi Sara, Ok to upgrade woocommerce to 2.0.7 ?

Sara_p

yes

Hi Sara, I am looking to add widgets to the home page but the current template for MayaShop doesn’t allow that? I want to add social media plugins without having to use html coding. Please help!!! :-)

Sara_p

You can add widgets only in the sidebar and in the footer area. If you are talking about the footer, in theme options > general > footer you have to set the “big footer” and set how many widgetize area you want. After this in Appearance > widgets you will find the footer sidebar and drag and drop your widgets.

Hi, I’m thinking of buying this theme to use on a client’s site. He’s a spine surgeon and wants to start selling neck and back pain care products. An important part of each product would be the review system where he wants me to incorporate three separate categories per review which are:

Pain before using product: 1-10; Pain after using product: 1-10; Overall score: 1-10;

Does your theme have a built in review system which could handle this kind of function or would I need to add a plugin such has GD Star Rating?

Thanks, Jamie

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