3716 comments found

Is there zoom in and out feature after hover through the image in the single product page?

Sara_p
No, i’m sorry. You can use this extension: http://wordpress.org/extend/plugins/cloud-zoom-for-woocommerce/
Default-user

May I know what are the differences between the $60 and the $16 theme?

Sara_p

the 16$ is the HTML theme, not the wordpress theme. To work as an ecommerce you need to convert it in an e-commerce platform like Magento, Open Cart and so on. With the wordpress theme you can install the woo commerce plugin and start to sell :)

blocq12 Purchased

Hello, My linked products (You may also like…) end up on 2 lines if I have more then 2 linked products. If I use Related products everything is fine and I can get 4 one 1 line? Where do I adjust that? Dennis

Sara_p

Now you are active. Just asked to my developer to check your ticket and helps you.

Default-user
blocq12 Purchased

Thanks, its fixed by adding this code: .single-product .products .product { padding-right: 40px !important; clear: none; }

Heloo, i am interested in buying these theme, just that i want to sell like digital projects on the website, and i want to know is possible after the client pays how they will recive the project to download directly from the website?

Sara_p

Yes :)

Five Stars to Maya support team!

Sara_p

Thank you :)

faronbi Purchased

Is ok to Update to WooCommerce 2.0.8.?

Sara_p

yes

Hi Sara,

Another quick question before I purchase….

Is it possible to change the font of the drop down menus?

Thanks,

Craig :)

Sara_p

Sure :)

Webblinks Purchased

Hi, love the mayashop theme, very impressed so far. However we are encountering a problem: Our desktop browsers are loading the mobile versions of the site with the html codes! I have deactivated the ‘responsive mode’ in theme options, but the problem is still there.

Please help?

Sara_p

Hi, please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues. Thanks!

Sara, this theme looks fantastic! I do have a question. I sell promotional products that have multiple price tiers based on quantity. Is your theme able to handle this? As an example, 50 – 99 would be 90 cents each, but 100 – 199 would be 80 cents. And one more question, can I make the products only available to people who log in?

GLIMedia

Very helpful, thank you. Regarding the second question, I would like for some products only to be visible to a few customers who have logged in. Is this possible?

Sara_p

No, i’m sorry, is not possible.

GLIMedia

Thanks for the update.

An WooCommerce Update 2.0.8. version is available. Is it safe to update?

Sara_p

Yes!

Default-user

Thank you!

rgoins Purchased

I need help quickly and I haven’t gotten any feedback from your support forum. I submitted a ticket and it is ticket #6983. Coupons are not working and I have until the end of the day to get them to work or I have to find a completely different solution. I have disabled all plugins and they are still not working.

Sara_p

Just asked to my developer to check your ticket and help you!

Default-user
rgoins Purchased

No one is responding and everything is messing up. I need help immediately. One of the support people said to update Maya, WooCommerce, and Wordpress. I did all three and now I can’t submit an order or anything…coupon doesn’t work…my SSL is now broken…

What happened…suddenly i got the message:

Since this theme version, some body backgrounds images are removed. Please, check again in Theme Options -> Colors, to choose your favourite background.

all my settings are lost

Default-user
Thanks for the quick reply. Looks that is not working, also all my theme settings are gone… my site looks like this now: http://koninguilbe.webhosting.be/shop/ Did i do something wrong?
Sara_p

You updated also Woo Commerce to the last version?

I suggest you to open a ticket. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Default-user

Yes, i updated to last Woo Commerce version. I’ll open a ticket… Thanks!

Help Sara_p,

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

What do I need to do?

I just purchase the theme and will really love to get my site going. :)

Thank you!

Andrew

Sara_p

Please read the documentation, you are installing the wrong file. Upload the maya.zip archive!

Default-user

Thank you! :)

WdWebTF Purchased

We’re having some trouble using the shortcode [product_categories number=”“] in IE 8, 9, or 10. Basically it seems the incorrect width is coming through and breaking it. You can see the example at http://www.imagescapemakers.com/new/. Seems to work fine in Firefox, Chrome, but IE won’t display properly. Just installed the update of the theme today, so that didn’t fix anything.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Sara, Thanks for your support. I want to buy this amazing template but I’m not so familiar with ecommerce methods of payment. Where I can find information about supported methods? Many Thanks ayd from Argentina.

Sara_p

Woo Commerce has this payment gateways:

Direct Bank Transfer, Cheque Payment, PayPal, Cash on Delivery Credit Card.

If you want add other payment gateways you can also purchase some extensions like:

http://www.woothemes.com/product-category/woocommerce-extensions/?prod_cat[]=1023&s=&post_type=product&prod_country=0
Default-user

Thank you!!!

Sara_p

You’re welcome :)

Hi Sara,

I’m new with themeforest wordpress theme license.

If we order the MayaShop Wordpress Theme Regular License, is it possible to install it on more than 1domain ?

For example : domainshop1.com, domainshop2.com, domainshop3.com ?

Sara_p

No, with the regular license you can use the theme only in 1 domain.

Pre-Sale Question: I want to increase the size of the images in the Product Gallery (i.e. the images in the Shop). How will I be able to do that?

Sara_p

? i don’t understand. please explain me better.

Default-user

OK, go to Home/Categories/Women’s Collection on the demo page. There are 5 products listed. The products are presented in small boxes that you click on to take you to the product pages.

I want those boxes to be bigger, because I am selling large images. I want them to be as big as the ones on this page:

http://bit.ly/ZHtxen

Can I make the boxes bigger with your theme?

Sara_p

Again: yes. This is the product thumbnails size and you can set this size in the Woo Commerce panel.

sitara Purchased

Really basic question – but how do I install the theme? I have downloaded the zip file, unzipped it and then tried to upload the maya.zip file via wordpress admin panel. However I keep getting a “wordpress failure notice”. Why is this basic information not included with the download or on your support site. I have searched everywhere.

Sara_p

In the Documentation we explain how to install the theme, please read it. You have to upload the maya.zip archive, if you have a wordpress failure notice maybe you have some uploads limits in your hosting plan. Can you try to upload the theme using an ftp software? (is explained also this in the documentation)

sitara Purchased

Nevermind – you can ignore the above question. I managed to get it to work using an FTP client.

Sara_p

Great :)

Hello Sara, Ref. our request About 8 days ago and we already one of your fan and suggested to my client to buy theme again as you said …
” I’m sorry but to update the theme or access in the support area you need to have the themeforest credentials to the user who purchased the theme. I think the only solution is to purchase again the theme to get a new license, i’m sorry. ”
Although she is not a rich single parent woman but she wants to start her own business, so try to help her as much as we can …. she purchased not only maya v1.9.1 but also bazar 1.4.1 too ….. So if we need somewhere help to customized or any technical help… will we need to get her login details etc. or if we just request her to provide us purchasing numbers etc. and we able to get help from your side…. if possible because we don’t want to confused her again, as she already have bad experience ….. Hope you understand ….. Thanks in advance
Sara_p

i’m sorry, but i can’t be sure that what you say is the true. Maybe she (or you) downloded the theme for free in some piracy web sites and now want the support without to provide us the activation code of his purchase on themeforest. I hope you can understand this.

Can I sell items in multiple currency? for e.g people from India can buy in INR and people for Singapore can buy in SGD and from US in $. Is it possible that it gets converted automatically.?

Sara_p

With Woo Commerce this is not possible. We asked to the Woo Commerce team if is possible to add in the future a currency switcher, but for the moment this feature is not available.

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