i cannot get the ribbon cart to work with w3 total cache. can you help here?
(WP 3.5.1, W3TC 0.9.2.9, WOO 2.0.8)
And then in the “Get support” page open a ticket and explain your issues.
how can I change the position of the logo? I’d like for the logo to be on top ( over ) of the navigation bar floating left while still be ok with the mobile version be ok as well.
Please advise, thank you.
And then in the “Get support” page open a ticket.
I just purchased maya shop, but how do I install one of the home layouts (v11) and how do I stop the menu bar from alphabetizing the menu?
You have to create the home page, in the documentation we explain how we created the home pages (which shortcodes we used and so on).
For the menu bar, you have to create a custom menu and not use the wordpress default menu. We explain this in the documentation.
Hi Sara, why is it that after I update to Maya 1.9 and WooCommerce 2.0.8 > on my single product page > all my original product Descriptions, and other tabs are all missing?
Hey just want to change the font size of the login and top menu….. tried to change it in style.css but did not work
I’‘d just install maya shop theme and i’ would like to get the data template theme like in your demo. What is the way way to do it ?
Thank from Paris (France)
nota : My english is basic…
Il tema funziona con WPML ?
How to change the product name font size? I have tried to change all the font sizes, but it doesn’t work out.
can you provide me your url?
It’s okay, got my answer from support. Thank you.
Hi, I’m trying to setup the categories carousel/slider using the shortcode. The categories display but the carousel does not.
[product_categories number="5" orderby="name" order="ASC" columns="4"]
Thanks- would prefer to NOT register on a support forum since I imagine I’m just missing an argument in the shortcode.
This is the right shortcode:
[product_categories_slider ids="25, 26, 27, 22, 20" orderby="name" order="ASC" columns="5" hide_empty="0|1" style="traditional"]
Can’t seem to upload maya using FTP to the /wp-content/themes/maya/ folder
The following themes are installed but incomplete. Themes must have a stylesheet and a template.
maya Stylesheet is missing.
Please help @Sara_p
You are installing the wrong file. As explained in the documentation, you have to upload the maya.zip file, and not the zip you downloaded from themeforest.
thought you have to upload the maya.zip file via wordpress & unzipped maya file via godaddy-hosting-Files & FTP?
I tried that & still didn’t work. while uploading some files uploaded and the others says aborted
I’m sorry but i don’t understand your issue. In Appearance > Themes you need to install maya.zip.
I tried to upload maya.zip in Appearance > Themes & it won’t upload
When I tried to install theme to Wordpress, install failed and said “Are you sure you want to do this? Please try again.”. I tried many times, I re-installed wordpress 3.5.1, but nothing works. I could install any other theme though… What am I doing wrong? Please help. Thanks!
1) Are you installing the right file (maya.zip)?
2) Maybe you have some upload limits, the theme is bigger and usually the hosting give a limit of 2gb. Can you try to install the theme using an FTP software?
1) I tried to install ‘themeforest-2189918-mayashop-a-flexible-responsive-ecommerce-theme-wordpress_theme.zip’ file that I downloaded from your download link and ‘maya.zip’ in MayaShop_WordPress_Theme folder which I unzipped “Main File”. Which one is the right one?
2) my hosting gives me unlimited uploads. I will try install the theme via FTP server now.
Try to upload maya.zip
ok thanks. I could upload theme via FTP.
If you upload the theme via FTP unzip the maya.zip archive and upload the maya folder inside the “themes” directory.
Thanks for a great theme
has today purchased your theme but have some problems! many indeed!
1: it will not put my header image up – even if it’s uploaded!
2: The widgets on the left side will not remove!
3: Creates categories for my products, but it will not place the products there!
What should I do?.
Is there not a video where it talks about how to set up his shop in the theme I bought today? If no solution is found, I want my money back!
My email: email@example.com
Want to have help from you ASAP!!
“Want” and “ASAP” are not good words. Also “want my money back”: remember that authors are not obliged to provide support for their themes. Support is a gift so please ask it nice the next time
A couple of weeks ago, I bought this theme and I ‘ll be the first to admit that I was a pain (in the you know what) because I had a client from hell who was driving me nuts with a million requests for customization.
That being said, this is an AWESOME theme! Installing it was a breeze and once I had access to the support forum, I was able to customize the site as much as I wanted.
So to Sara_p and all the other great guys at yithemes.com please accept my heartfelt apology and KEEP UP THE GOOD WORK.
thank you so much
I just started with this theme. I had just the default pages that come with the theme, plus I added a Home, Contact and FAQ page. The contact and FAQ page had comment section at the bottom (the home didnt because it was based on the home template). I did some googling and saw some of your replies to others asking how to disable comments. So I tried to do this on the FAQ and contact page by clicking Screen Options in the top right. However, neither pages had the comments box checked in screen options, even though they were showing comments. So then in the pages tab on WP, I selected all pages, clicked bulk actions and edit. From here I then chose ‘do not allow’ under the comments menu. This solved my comments issue. But it has destroyed the formatting everywhere else. My homepage formatting has gone funny, all the default pages (eg shop, checkout, cart, my account) have sidebars now and i don’t think they did before. It has all gone funny and I don’t even know how it has changed because I can’t remember what everything was like before. I just want everything back the way it was. Why did it change when all I asked was to disable comments. Please help!!!
For the comment, as i explained 10000 times, you don’t have to check if the “comments” in the screen options tab is selected. I said that you have to select “Discussion” in the screen options tab and then in the page you will see the “Discussion” area where you can disable comments..
How I do to change the theme for portuguese (Brazilian)?
I’m a beginner. Sorry!
Tks a lot
Open the documentation file (is an html file) and read the “localization” section
Tks I’m translating w/ POEdit.
We have been having the same sporadic issue for weeks now? Our website keeps showing in a ugly format in different browsers. In Chrome it will be all fine, then firefox doesnt work… or firefox works, but IE and safari are down. It comes up suddenly and disappears suddenly again. I have emailed the tech support and we have been emailing back and forth for over a week now. The answers that he’s been giving me were not helpful. Due to this issue, clients cannot complete their orders, so we have seen a significant drop in our sales. It is very frustrating and I was hoping if you could help me get in touch with a helpline.
Please provide me the number of your ticket, thanks.
it is a private ticket, is it ok to post it here? Our name at yithemes is “webblinking”
you can post it, other users can’t read it.
where can i get the sample data
How do I adjust the size of the text in bullet points? At the moment it appears that unordered lists are displayed in a much smaller font.
How do I disable the hover effect on products? Right now, the font is changing when somebody hovers over a product and darkening in color. Can I disable this but keep the ribbon feature?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.