3684 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have just purchased this theme but it won’t install, and yes I’m trying to install the maya.zip file and following the instructions on the documentation. I have previously installed other themes with no problems. Any ideas?

Sara_p

Can you try to upload it using an ftp software? Maybe you have some uploads limits on your hosting plan.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have just installed this theme. And actually i do not have any idea how to change the buttons of a category slider. On this page you can see a sample http://demo.yithemes.com/maya/shortcodes/shop-shortcode/

There will be used a roud black button and a white button to go forward and backward. Anybody a idea how to show the white buttons in a category slider? Thanks

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
keke7 Purchased

Hi guys, my question is: how can I change default font to a non-google-font. I just want to implement a site with Chinese characters, but non of google font support chinese font yet. I tried define font-family in style.css and custom.css, but they are override by google font definition like “font-family: ‘Droid Sans’, sans-serif !important;” . So how can I disable font define function of Maya theme? Thanks.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 1 000 and 5 000 dollars
ethanfx Purchased

Hi,

I just purchased the theme. Is the LayerSliderWP is free with this template?

Thanks

Sara_p

Yes, is already included in the theme.

  • Has been a member for 1-2 years

Hi, with the use of which kind of plugin can I make changing of the pic when directing on it with mouse?

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 5-6 years
frogdogz Purchased

OK, I’m sorry, but I’m going to vent. I am SICK of theme creators who tell us to ‘submit a ticket’ on their off site support forums, without giving any follow up to the tickets we submit!

Of COURSE you want us to submit them off of ThemeForest – if we submit them here, you have no choice but to follow up on them and actually provide support. If you don’t, every prospective purchaser will see that your firm sucks at customer care. Bury support issues on an offsite forum, and, well – who cares! Answer them or don’t, no one who hasn’t already bought your item will ever know.

This has happened to me twice in the last week, and I’m getting fed up with it.

So, here I am, posting my issue AGAIN, on the theme comments, since no one has bothered to answer me at the YIT off site forum. Maybe this, someone will actually give me some follow up suggestions.

—

My pages seem to be getting stuck in some kind of redirectional loop.

You can add items to the cart, but accessing the cart is taking a LOOOONG time, and the cart will not let you proceed to checkout. Instead, you reach a blank cart page.

This has been occurring since the latest update to Woo/Maya

Site address: http://www.petoutfitters.ca/shop/

update: clicking the cart ribbon does NOT take you to the cart. You can only access it by manually typing in the full url to the cart page.

Sara_p

I have to say you that i can’t help you with technical issues. So, feel free to open a ticket or use another theme. I’m sick too about customers that ask support ASAP, we are not obliged to provide support on our themes, please remember this.

frogdogz
frogdogz Purchased

wow, that’s an awesome attitude to take.

So, if I buy your theme(s), and they break after an update, your attitude is “sucks to be you, now stop bothering me?”.

You are selling a WOO COMMERCE THEME. If woocommerce stops working after you issue an upgrade, that’s a problem. A big one.

Customers like me, who buy literally a HUNDRED + themes per year, are usually pretty easy going about support, but when something breaks, we need someone from within the theme creation team to give us an idea of where we need to start looking.

Your attitude SUCKS, and it will be a chilly day in hell before I ever buy another one of your themes. Not only that, but I’m going to tweet the living shit out of your response, facebook it, and pass it on to themeforest for good measure.

Themes have gotten booted off of TF for less egregious crap than this.

frogdogz
frogdogz Purchased

I’m suddenly super happy I never got around to completing my purchase of Samarcanda this morning, fyi

Sara_p

Repeat AGAIN: if you need support we can help you in the support area, not here. Is your choise.

  • Bought between 500 and 999 items
  • Canada
  • Exclusive Author
  • Has been a member for 5-6 years

Yike’s that’s a scary and unprofessional reply….

  • United States
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Sold between 1 000 and 5 000 dollars
MoR Purchased

Hello. What and where need to add in code. To make 1row with 3 related product on each product page.

Sara_p

please open a ticket in the support area and ask this to our developers.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I bought this theme yesterday, can you tell me how to import one of the home page styles? I don’t seem to be able to access support.yithemes.com?

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.
Default-user

The ticket section on your support doesn’t seem to be working correctly. I need some help with importing images and the fact that I can’t view the frontend of my website, it takes you to the wp-admin login panel. www.lincolnshirerunnershop.com

Sara_p

Support is working fine, so, open a ticket.

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 2-3 years

Where I find the ”.gz” file in the Forum? Can u send me a link?

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download.
sementedesign

Tks a lot for your attention!

Sara_p

You’re welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I’ve a problem with a sidebar filter. In the default shopping page http://www.giovanniscarano.it/abbigliamento/ is available but in all the other category no. I’m waiting your solution about this problem. Thanks

Sara_p

per favore apri un ticket nella nostra area di supporto (in italiano) e spiega il problema ai nostri sviluppatori.

Registrati nel nostro sito: http://www.yithemes.com E attiva il tuo tema in questa pagina: http://yithemes.com/theme-activation/ Dopodichè in questa pagina: http://support.yithemes.com/categories/20078301-Themes

apri il ticket. Grazie!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am new using Wordpress. Can anyone help me to install Mayashop to my wordpress? Does MayaShop has express setup.xml?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am new using Wordpress. Can anyone help me to install Mayashop to my wordpress? Does MayaShop has express setup.xml?

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Its there any manual that help me to set up Mayashop, I dont know how to add my products?

Sara_p

You need to install Woo Commerce to add products.

1) read the documentation inside the theme. Open the index.html file and read all the pages.

2) Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Sarah, I am not able to download the .gz file from your support forum. The page doesnt exist. Can you provide another site to download this file? Many thanks,

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download.
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 1 and 100 dollars

hello where to download the sample data for maya? thanks!

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download.
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I don’t really understand the update download and instructions. Is there a better way to explain in layman terms? Thanks!

Sara_p

You can read this tutorial:

http://support.yithemes.com/entries/23301486-How-to-update-MayaShop

To read it register yourself in our site:

http://www.yithemes.com

Then active your theme here:

http://yithemes.com/theme-activation/
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

URGENT!!!!

Hi Sara,

After I updated the theme, my site got a blanc page. Can’t access it. my ticket #7623. Please look into it for me. I was down for a few days before this due to a code that I was provided and now this. I cannot be down for another day.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lairodi Purchased

Hi – I just purchased this theme and it seems to be good, but have a couple of questions. How do I move the logo to the left of the page? How do I change the color of the shopping cart ribbon?

Sara_p

1- Add this rule in the custom css textarea (theme options > general > custom style):

#logo {text-align: left;}

2- In the theme package i included the psd of the ribbon. Open the file in photoshop and edit the color. Then upload the new ribbon image in the theme options panel.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I want to purchase the theme. Can I change the color of the shopping cart ribbon and it`s tab?

Sara_p

Sure, in the package i included the psd of the ribbon image, you can change the color and upload the new ribbon in the theme options panel.

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