Sara_p

Sara_p supports this item

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4097 comments found.

I have just purchased this theme but it won’t install, and yes I’m trying to install the maya.zip file and following the instructions on the documentation. I have previously installed other themes with no problems. Any ideas?

Can you try to upload it using an ftp software? Maybe you have some uploads limits on your hosting plan.

I have just installed this theme. And actually i do not have any idea how to change the buttons of a category slider. On this page you can see a sample http://demo.yithemes.com/maya/shortcodes/shop-shortcode/

There will be used a roud black button and a white button to go forward and backward. Anybody a idea how to show the white buttons in a category slider? Thanks

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi guys, my question is: how can I change default font to a non-google-font. I just want to implement a site with Chinese characters, but non of google font support chinese font yet. I tried define font-family in style.css and custom.css, but they are override by google font definition like “font-family: ‘Droid Sans’, sans-serif !important;” . So how can I disable font define function of Maya theme? Thanks.

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi,

I just purchased the theme. Is the LayerSliderWP is free with this template?

Thanks

Yes, is already included in the theme.

Hi, with the use of which kind of plugin can I make changing of the pic when directing on it with mouse?

OK, I’m sorry, but I’m going to vent. I am SICK of theme creators who tell us to ‘submit a ticket’ on their off site support forums, without giving any follow up to the tickets we submit!

Of COURSE you want us to submit them off of ThemeForest – if we submit them here, you have no choice but to follow up on them and actually provide support. If you don’t, every prospective purchaser will see that your firm sucks at customer care. Bury support issues on an offsite forum, and, well – who cares! Answer them or don’t, no one who hasn’t already bought your item will ever know.

This has happened to me twice in the last week, and I’m getting fed up with it.

So, here I am, posting my issue AGAIN, on the theme comments, since no one has bothered to answer me at the YIT off site forum. Maybe this, someone will actually give me some follow up suggestions.

—

My pages seem to be getting stuck in some kind of redirectional loop.

You can add items to the cart, but accessing the cart is taking a LOOOONG time, and the cart will not let you proceed to checkout. Instead, you reach a blank cart page.

This has been occurring since the latest update to Woo/Maya

Site address: http://www.petoutfitters.ca/shop/

update: clicking the cart ribbon does NOT take you to the cart. You can only access it by manually typing in the full url to the cart page.

wow, that’s an awesome attitude to take.

So, if I buy your theme(s), and they break after an update, your attitude is “sucks to be you, now stop bothering me?”.

You are selling a WOO COMMERCE THEME. If woocommerce stops working after you issue an upgrade, that’s a problem. A big one.

Customers like me, who buy literally a HUNDRED + themes per year, are usually pretty easy going about support, but when something breaks, we need someone from within the theme creation team to give us an idea of where we need to start looking.

Your attitude SUCKS, and it will be a chilly day in hell before I ever buy another one of your themes. Not only that, but I’m going to tweet the living shit out of your response, facebook it, and pass it on to themeforest for good measure.

Themes have gotten booted off of TF for less egregious crap than this.

I’m suddenly super happy I never got around to completing my purchase of Samarcanda this morning, fyi

Repeat AGAIN: if you need support we can help you in the support area, not here. Is your choise.

Yike’s that’s a scary and unprofessional reply….

MoR

MoR Purchased

Hello. What and where need to add in code. To make 1row with 3 related product on each product page.

please open a ticket in the support area and ask this to our developers.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket.

Hi,

I bought this theme yesterday, can you tell me how to import one of the home page styles? I don’t seem to be able to access support.yithemes.com?

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.

The ticket section on your support doesn’t seem to be working correctly. I need some help with importing images and the fact that I can’t view the frontend of my website, it takes you to the wp-admin login panel. www.lincolnshirerunnershop.com

Support is working fine, so, open a ticket.

Where I find the ”.gz” file in the Forum? Can u send me a link?

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download.

Tks a lot for your attention!

You’re welcome :)

Hi, I’ve a problem with a sidebar filter. In the default shopping page http://www.giovanniscarano.it/abbigliamento/ is available but in all the other category no. I’m waiting your solution about this problem. Thanks

per favore apri un ticket nella nostra area di supporto (in italiano) e spiega il problema ai nostri sviluppatori.

Registrati nel nostro sito: http://www.yithemes.com E attiva il tuo tema in questa pagina: http://yithemes.com/theme-activation/ Dopodichè in questa pagina: http://support.yithemes.com/categories/20078301-Themes

apri il ticket. Grazie!

I am new using Wordpress. Can anyone help me to install Mayashop to my wordpress? Does MayaShop has express setup.xml?

I am new using Wordpress. Can anyone help me to install Mayashop to my wordpress? Does MayaShop has express setup.xml?

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.

Its there any manual that help me to set up Mayashop, I dont know how to add my products?

You need to install Woo Commerce to add products.

1) read the documentation inside the theme. Open the index.html file and read all the pages.

2) Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.

Hi Sarah, I am not able to download the .gz file from your support forum. The page doesnt exist. Can you provide another site to download this file? Many thanks,

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download.

hello where to download the sample data for maya? thanks!

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download.

I don’t really understand the update download and instructions. Is there a better way to explain in layman terms? Thanks!

You can read this tutorial:

http://support.yithemes.com/entries/23301486-How-to-update-MayaShop

To read it register yourself in our site:

http://www.yithemes.com

Then active your theme here:

http://yithemes.com/theme-activation/

URGENT!!!!

Hi Sara,

After I updated the theme, my site got a blanc page. Can’t access it. my ticket #7623. Please look into it for me. I was down for a few days before this due to a code that I was provided and now this. I cannot be down for another day.

Hi – I just purchased this theme and it seems to be good, but have a couple of questions. How do I move the logo to the left of the page? How do I change the color of the shopping cart ribbon?

1- Add this rule in the custom css textarea (theme options > general > custom style):

#logo {text-align: left;}

2- In the theme package i included the psd of the ribbon. Open the file in photoshop and edit the color. Then upload the new ribbon image in the theme options panel.

I want to purchase the theme. Can I change the color of the shopping cart ribbon and it`s tab?

Sure, in the package i included the psd of the ribbon image, you can change the color and upload the new ribbon in the theme options panel.

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