Sara_p

Sara_p supports this item

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4082 comments found.

Hi there – how do I delete the leave a comment section on the bottom of the pages? I went under settings / discussions and unchecked all the boxes but this didnt change it eg http://www.myjewellerybox.com.au/shipping-returns/

please follow this tutorial that can show you how to turn off comments on your wordpress site: http://www.simplethemes.com/tutorials/help/disable-comments-in-wordpress

I used several theme’s before, and no problems at all… With this one I am getting error after an error. I lost whole day experimenting and still no luck.

Do you provide money back guarantee?

Thanks.

We can’t provide a refund, you can ask it to themeforest, but i suggest to open a ticket in our support area because this theme is a best sellers with a lot of great feedback and our customers are happy so is very strange..

Hi there! I just purchased this theme and am excited to get started! One main concern, I would like to insert my logo where the “title” is located, is there a way for me to do so?

Thank you in advance, Brittany

This theme has fewer features than the bazar theme? SEO Optimization is equal? What is the main difference? Thank you!

Hi there, I need to develop an e-commerce of a single product. Before buying this amazing theme, I just would like to know if it offers the flexibility to have a single product at the home page and a “buy now” button that drives the visitor directly to the shopping cart (without making the customer doing a second click).

Thank you and congratulations for the support level, one of the best I have ever seen in theme forest.

Sure, you can make a bigger thumbnail and show a single product.

How do I disable the font bold/zoom/size change when somebody hovers over my items? I don’t want the products to pop out when somebody hovers.

See link: http://thebigclockstore.com/product-category/color/neutral-brown-clocks/

When you hover over the products, the font size, font variety, and font color changes. How do I disable?

No changes in the font size and in the font variety. The only change is in the font color (grey to black).

To remove this, add this rule in your custom css textarea (theme options > general):

.shop-ribbon .products li .below-thumb:hover {color:#6c6c6c;}

CAN’T GET TO YOUR SUPPORT PAGE!!

Site works great and we are at the end of the process ready to go live. But the cart clears out once we go to checkout. Woo commerce says to check with you. Help need to go live very soon! Thanks in advance! Site is slick!

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

I’m experiencing a browser issue with the twitter feed in the header bar in IE9 on Windows 7 , Can you please assist.

Hi the links you provided me above just goto a website that’s under construction

Hi the links you provided above just goto a website that is under construction?

Yes, please, wait 1 hour, we are working on the new layout. ;)

ciao non riesco più ad entrare nell’area supporto…!! Molti clienti con Windows Vista mi segnalano che il tasto ADD TO CART non appare nei prodotti con variabili.

per favore mi date una mano? grazie1

Prova adesso ad accedere, stavamo mettendo online la nuova versione del sito di supporto. grazie

Please tell me where I find the sample content or the dummy content?

Register yourself in our site:

http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

after this, here:

http://support.yithemes.com/categories/20078301-Themes

you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.

Your support page appears to be down. I can’t log into the support area of your website and the link you sent me in your email goes to a weird random page.

Now is working, please check.

Hi, I just got this theme, on the demo(NEW ARRIVALS ON MAYA’S SHOP) you have 4 columns of products, how do I do that? Also what are the sizes you used on the demo for your: featured image, add products gallery image?

1- Using the shortcodes. In the editor of the home page we have this code:

<h2>NEW ARRIVALS ON MAYA'S SHOP</h2>
[border]
[recent_products per_page="4" columns="4"]
[clear]
<h2>BEST SELLERS OF THE MONTH</h2>
[border]
[product_slider category="" orderby="date" order="desc" featured="0" latest="0" best_sellers="1"]
[clear]

2- In Woo Commerce > Settings > Catalog we have this settings:

Catalog Images     Width 150  Height 150 
Single Product Image     Width 500 Height  380
Product Thumbnails     90 Width Height 90
Category Thumbnails     225 Width Height 155

with “hard crop” checked.

I have purchased the theme, but I cannot get it to look like layout 2 in your documentation. The images are way to big, when I enter the short code nothing happens. Also, I get these white spaces in product lists. Any help would be appreciated. Here is a link to the site.

www.woodenwondersandcrafts.com

Thanks!

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

I can´t find the html file in order to change some parameters, where is the file? Thank u.

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

I’d like to purchase this themem but before I do I have one question? Can the thumbnail for the product pics be modified. With my current theme a few of my products are cut off. Customers can only view the full products when they click the picture. I’m looking for a theme that will not do this. If not what size should my images be in order to show the full product like on the demo?

Hello, Wondering if it is ok to update Woocommerrce to 2.0.9?

Hello good evening, I bought the theme and I’m setting up, but I’m not finding the wooden background …. thank you

Register yourself in our site:

http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

after this, here:

http://support.yithemes.com/categories/20078301-Themes

you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.

Ok, I am already with the videos, but I can not upload images. following error Uploading “LOGO INNOVARE.png” failed due to an error Unable to create directory wp-content/uploads/2013/05. The parent directory writable?

I’m just getting upload the images through FTP

My site was looking good, but I updated woocommerce and am getting this error Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘woocommerce_price_filter_init’ not found or invalid function name in /home/content/15/9783915/html/wordpress/wp-includes/plugin.php on line 406

and my product pages are not displaying. Help.

please open a ticket in the support area and ask this to our developers. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

How can i make a shortcode on the my main menu (home) with a slide of ex. most buyed prodcukt ect.?

i have the shortcode, but when i past it on my main menu when the html-code is where and no “slide”

please open a ticket in the support area and ask this to our developers. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

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