3718 comments found

I have a complex site that I built in Sommerce but now need to have mobile capability. Does the Sommerce site convert to MayaShop? The site is www.stoneforest.net.

Sara_p

You can’t “convert”, are 2 different themes, with a different framework and a different theme options panel. If you want to use Mayashop you have to recreate your style (but you don’t lose products, pages and articles)

Default-user

Another prepurchase question. Can I see more samples of the mobile screens? Or sites that I can view on my iphone?

hi there, i just lost the very top bar where the Login/Register and the cart with the items are in. where is that located in the code, i can’t find it

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi!

I just want to ask if there is a way to move the social media icons at the header and if there is a subscription feature and if it can use mailchimp?

Thanks!

Sara_p

Yes, you can use Mailchimp and use our newsletter shortcode (we have a form in the footer)

You can put the social icons in the left side of the black top bar, where we use the tweets :)

Hello!

I’m looking at purchasing this theme and was wondering if there is support for digital product downloads?

Thanks in advance!

Sara_p

Sure!

ilserban Purchased

Hello, I am setting up the seo for my website with seo yoast. What should I change in the header.php from the following code (that you inserted in the default header) because I don`t want to get an error from my theme or something like that because I changed the wrong thing:

<title><?php /* * Print the <title> tag based on what is being viewed. */ global $page, $paged;

wp_title( '|', true, 'right' );
// Add the blog name.
bloginfo( 'name' );
// Add description, if is home
if ( ( is_home() || is_front_page() ) && get_bloginfo( 'description' ) != '' )
    echo ' | ' . get_bloginfo( 'description' );
// Add a page number if necessary:
if ( $paged >= 2 || $page >= 2 )
    echo ' | ' . sprintf( __( 'Page %s', 'yiw' ), max( $paged, $page ) );
?></title>

I`m interested in chaging the page title.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi,

Mayashop is a beautiful theme. A few pre-purchase questions, please.

Do you have any plans to incorporate into it the Wishlist feature you’ve included in other themes, please? (I find this theme your most elegant.)

On the product page, can the tabs be moved to go underneath the image? (Or can they stay where they are and have their text flow alongside and then underneath the image?)

Can a sidebar be added to the product page to feature Best Sellers, Top Rated or Related Products, please?

Can a product’s star rating be included anywhere the product is listed, e.g. in Best Sellers, in searches, or on the Home page?

Can some of the white space on the pages be reduced to make the design more compact?

Thanks, Steve

Default-user

Sorry, I forgot to ask – when you say it is possible to reduce the white space on the pages to make the design more compact, is that something you would supply the code for, please, or is it something that I could do through menu options?

Thanks, Steve

Sara_p

I think we will send the update in the next week. For the moment we not included the room 09 widget, i’m sorry.

Yes, product images size is fully customizable and yes we provide support for sliders and so on.

For the white spaces we can provide you the custom css rules to remove the margin/padding from the elements.

Hello,

I’m still comparing Maya and Bazar Shop Theme. A couple of pre-purchase questions please.

1. What is the difference between these 2 themes regarding the SEO module ?

2. Can I change the text of the title, header, and other static text on both themes into another language ?

3. Do you have an option to select which pages appear for mobile and desktop viewers ?

Thank you in advance.

Sara_p

1. Maya has not a “seo module”. We included the SEO panel in Bazar and Room 09. Is a new feature.

2. Yes

3. No, i’m sorry.

Default-user

Thanks for your fast response. Regarding my 3rd query, can I deactivate the responsive mode at least ? Have a plan to use a third-party plugin then.

Sara_p

Sure, you can turn off the responsive design.

Hello. We’re interested in purchasing your theme. When evaluating its code, we noticed some things and were wondering if you could provide some insight…

1. Performance — Not sure if it’s our internet connection, but the theme doesn’t load very quickly. Several online tests (Pingdom, PageSpeed, YSlow) indicate it scores somewhat low and that there are some “Critical” things that should be fixed. Also, it takes 5-7 seconds to load. Can you speak to this?

2. Code Quality — We see that the theme outputs a whopping 215 lines of code into the <head> of each page. We’re used to seeing maybe 10-15 lines, but 215… that seems excessive. Do you have plans or a way to address this problem?

3. Scripts & Stylesheets — Why is it that over 20 scripts and 20 stylesheets are loaded? Will you be pairing this down, concatenating or minifying these?

We’re still very interested despite these issues. But knowing that you have plans to address them will help us make up our mind.

Thank you!

Sara_p

We can’t improve Maya in this. There are a lot of files and css files because we have a lot of sliders, javascripts effects and so on.

Also, the theme is not “slow”. Just checked and this is the result:

Page load time: 3.82s Page Speed Grade: (85%)

Is not bad.

Default-user

OK. I understand.

When comparing themes, we notice that a lot of themes only have a very small amount of javascripts and stylesheets being loaded, and rarely do they load javascript into the head of the document. Is there a reason you do it this way? We’ve read in numerous places that this practice is considered “bad”. That javascript should always and only be loaded into the foot.

So, you’re saying that we have no options to help speed up the site to the Google-recommended < 2 seconds? You can’t recommend any WordPress plugins to help?

This is a pre-sale inquiry, so we’re a little surprised at the short answer and lack of detail and help. :-\

Hello pleeeeeeeeease somene help! I completed my site and then updated the maya shop theme this was a big no no as it ruined everything. I have managed to personalise everything back to how it was but am having real problems converting the products in to rows rather than one long column

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

menkom Purchased

Support ? seems a little slow.

For some reason when using the left sidebar from the homepage and product pages to show categories the right side shows the products but in 2 rows only with a massive white gap on the right side, i want to show 3 columns of products i tried some fixed from the forum but they dont resolve it…. this should be fixed ASAP its an issue.

Sara_p

In the forum we don’t provide support. You have to open a ticket.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi

I am looking at purchasing either Bazar or Maya. Which theme would you say is better or optimised for SEO?

Thanks.

Sara_p

Bazar. In Bazar we also included a SEO panel in each page and in each product page :)

Hello Sara_p I would be glad if you will tell how to create your menu in the “Shop by” Categories_BrandsPrice ect. ect

Is it ccs written directly into the “menu title”?

Please se image: http://www.angstekspert.dk/2013_05_17_22_14_09_Clipboard.png

/ Kim

sozorob Purchased

Hi, after installing woocommerce people cant acces our website. If i am logged into the admin area i can see the website. but as soon as I log out of admin area and I type the url, there is no website, just a blank page? please advice :)

Also, in what .php file do we need to insert the payment gateway details?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi Sara_P, Approximately, when will you include the Bestsellers This Month widget from Room 9 in Mayashop, please? (Will it definitely be incorporated into Maya?) Thanks.

Sara_p

This widget is already available in Maya, but with a different design. (without the big numbers in the background)

Default-user

Can it be made to show the numbers similar to Room 9, please?

Also, is there a Customers Also Bought widget in Maya, please (or Room 9)?

Can Maya’s header be reduced in height, please (still page width, but just slimmer)?

Thanks

charlieZL Purchased

Hello Sara_P,

How does a normal customer get access to their account information from the template? I see a Login/Register section, when logged in, the only link “Logout” is displayed. Where does the user click to change their billing address/ shipping address, and recent orders?

Thanks

Sara_p

You have to use the woo commerce pages for this, add this pages in the menu.

charlieZL Purchased

Hello Sara_P,

How does a normal customer get access to their account information from the template? I see a Login/Register section, when logged in, the only link “Logout” is displayed. Where does the user click to change their billing address/ shipping address, and recent orders?

Thanks

Sara,

The description for Mayashop is not as detailed as that of Room 9. Please say if these features will be incorporated into Mayashop in the next couple of months. (If they will never be in Mayashop, please say so.)

1. Downloadable/digital products support

2. Child theme support

3. Coupons option

4. Top Rated Products

5. Recently Viewed Products

6. Recent Reviews

7. Cart widget

8. Compare widget

9. On product page – buttons to go to next/previous product.

10. SEO product page module.

11. Animated banners

12. Revolution Slider

Thank you.

Sara_p

Today we will send an update of Maya with the last version of the Layer slider, responsive :)

Sara_p

Already available the new version of Maya, with the responsive Layer slider :)

Hi Sara,

How do I edit the sliders to feature an image with a larger height? I understand the width can only be until 950 and I’d like to keep the width, but we’d like to use more space for the slider images. How do I go about this? Thanks!

Sara_p

You need to edit the css rules.

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

When I add a custom background how do I set the width to 100%? I tried adding the appropriate css rules to the custom.css stylesheet, but it has no effect.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Where can I find the additional background patterns that you advertise on the live preview section of the TF site?

Thanks.

Sara_p

In the zip you downloaded from themeforest there is a “Backgrounds” folder that contains all the images. In the theme options panel you can set “custom” to the background and then upload the image you want to use. :)

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