3686 comments found

  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 100 and 1 000 dollars
darkecho Purchased

Hello, I would like to ask if there’s any way to hide the categories and tags the single product page (the ones below the cart/wishlist buttons)

Thanks

Sara_p

Add this rule:

div.product_meta{display:none;}

in the custom css textarea (theme options > general > custom style)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Dear Sara,

I’m sorry if this has been asked before but there are so many comments and I am not sure how to search them properly!

On my test site, here – http://minling.future-makers.co.uk/product/garden-delight-green/ – the single product gallery thumbnails are tiny and I don’t know how to correct this.

I have:

- Tried changing the size of the product thumbnails in settings (currently 100×69px – exact dimensions of the image scaled down) with a hard crop.

- Regenerated all thumbnails

- Tried adding code the functions.php to force the size

Nothing seems to work.

Do you have any ideas as to what I have done wrong here and how I can fix it?

I’m sure it’s something simple but it’s driving me loopy!

Thanks in advance for any wisdom :)

Suzanne

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I am trying to access the live preview of your theme and it seems your website is down?

Sara_p

At the moment we have some issues with our server, but we hope to fix the issues very soon.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am searching for the sample content to download and it wasn’t included in my downloads file. Documentation says that I need to go to the support forum, but this seems to be down. Can you help

Sara_p

At the moment we have some issues with our server, but we hope to fix the issues very soon.

To access to the support you have to register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
gaiababy Purchased

Hi I purchased and can not find out where I upload all of my product information for my items I want to sell. Please help

Sara_p

Do you already installed the Woo Commerce plugin?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ilserban Purchased

1. Hello I am having a issue on how to products appear on the shop page – here is the link http://www.bucatariesibaie.ro/produse/gresie-si-faianta/gresie-portelanata/

also please look at www.bucatariesibaie.ro

2. Also – How do I move the logo from center to left?

Sara_p

1. I can’t see any issues in your site..

2. I see the logo is already on the left side

  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Power Elite Author
  • Exclusive Author
  • Author had a Free File of the Month
  • Europe
  • Has been a member for 5-6 years
  • Referred between 50 and 99 users
+1 more

New update available!! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
tjuva Purchased

Hi, How do I remove breadcrumbs? I am unable to remove them in “shop” page in general (with product listing and single product page). In other pages they disappeared nicely via theme options.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ilserban Purchased

I need the shop products to appear in a format of 3 colloms

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ilserban Purchased

Hello, how do you update the theme without loosing all of your info?

Sara_p
Here you can read a tutorial: http://support.yithemes.com/entries/23301486-How-to-update-MayaShop To read it register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ilserban Purchased

How do I make shop by brand appear in subcategories widget

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ilserban Purchased

How can I change the words sale from the shop pictures to vanzare?

Sara_p

Please watch our videotutorials and then open a ticket if you have questions about how to set up the theme. thanks

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hi Sarah

The new update available to download is still version 1.9.1 I have downloaded it twice and updated but its still the same.

Sara_p

Just downloaded the theme and is the version 2.0.

Please try again and check the changelog.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Ignore my last comment, it was my fault :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Sara_P,

1. Is Mayashop multisite, please?

2. In the Bestsellers of the Month widget, can it be made to show the numbers similar to Room 9, please?

3. Is there a Customers Also Bought widget, please?

4. Can Maya’s header be reduced in height, please (still page width, but just slimmer)?

5. Can the gallery be 4 columns and the images have borders and shadows to match store products?

6. Can a gallery go on the Home page, under the slider, please?

Thanks.

Sara_p

1. Yes

2. No, i’m sorry

3. No, i’m sorry

4. Yes, editing the CSS

5. Yes

6. Yes

Default-user

Thank you, Sara. I was sure I’d seen a comment earlier that said Maya was not multisite. I’m glad I double checked!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I updated my woocommerce and now my site is f*cked up. can you help me www.olievullingen.nl

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Dolapo Purchased

After the update, my site now has issues with viewing product pages, no text appears on the product page, just product images. How does one resolve this?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Default-user
Dolapo Purchased

There is an issue with the product image magnifier affecting single product pages that no one has seemed to be able to resolve via ‘support’. I have disabled it for now and that is the only way I could get my website to function normally. I hope this is addressed soon.

Sara_p

Please provide me the number of your ticket, thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
clarita13 Purchased

I just did the update and now the gallery photos for each of my products is not working correctly. The photos now show up giant, all in a vertical row and are also cut off. They are supposed to show as thumbnails below the main product photo

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Pre-purchase Questions:

1. Can I place the social icons in the header section? 2. Can I add widget to the footer? 3. Does it have a built-in newsletter? If no, does it support the Wysija newsletter plugin? 4. Is the slideshow image height fixed or auto? If fixed, how easy is it to adjust?

Sara_p

1. You can add the social icons in the top left side of the top bar, where we use twitter

2. Sure

3. No, i’m sorry. We provide only an html form, you have to use a mailing service. We not tested the theme with Wysija so i can’t guarantee you the full compatibility. You can try :)

4. Fixed height, you can edit this in the CSS file

Default-user

I can’t see anywhere you used twitter in the demo. If I have problem with the Wysija newsletter compatibility, would you be able to assist?

Sara_p

On the black banner in the header, under the logo.

We can’t help you to set up external plugins, i’m sorry.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
attri Purchased

Hi there Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 78 bytes) in /home/lepearlc/public_html/wp-content/themes/themeforest-2189918-mayashop-a-flexible-responsive-ecommerce-theme-wordpress_theme/maya/core/functions-fonts.php on line 187 getting this error on my theme option. Please help?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Sara_p

It seems you are installing the wrong file. Please read the documentation, thanks

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