3918 comments found

abskevin Purchased

Updated the theme and and now encountering multiple problems.

1. Slider disappeared on home page. The theme is set to be responsive but it doesn’t even fall back to a fixed image : http://tileproductsgroup.com/

2. Various problems on product pages.

a. Featured images are appearing in the thumbnail section when it shouldn’t be : http://tileproductsgroup.com/shop/frames-filigree

b. Some Sale item pages are not displaying any content besides the images, same problem as Dolapo : http://tileproductsgroup.com/shop/half-sized-spacer-design-series

Thanks for the help!

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

If you change the DB_CHARSET in wp-config the Themes Options reset, i thought i should share it with everyone. I spended hours to see what caused it and i had to reconfigure the theme all over again.

Sara_p

The options saved within the database make use of serialized arrays. Those array lost their configuration when the charset change because of their behavior.

If you know how a PHP serialized works, you know also that a different charset uses a different number of bytes for special characters.

I’m having two minor issues with my site: on this page https://brinkjewelry.com/product/the-forked-black-diamond-titanium-ring/ the options are too narrow, what line of CSS can i edit to correct this? and on my menu, how can i reduce the space between the text in my menu, and the little bars?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

ridder21 Purchased

Hi there,

I updated the theme to version 2.0. Now I have a very big problem. I can’t login in the site. The site ain’t showing (only a whit screen . I only can get to the files by FTP.

Please help..

This is the site http://voetbal-shirtje.nl

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

ridder21 Purchased

This is the site http://voetbal-shirtje.nl

ilserban Purchased

1. Hello I am having a issue on how to products appear on the shop page – here is the link http://www.bucatariesibaie.ro/produse/gresie-si-faianta/gresie-portelanata/

The products don`t appear corectly. They should appear 3 products per row.

Please take a look at the shop page.

2. Also, how do I remove the compare products feature?

3. After the update, the nivo slider from the front page has disapeared. How do I make it reapear again?

4. How do I enable the shop by brand featured that was in the demo?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi

Will the theme work with Woocommerce extensions:

1. Table Rate Shipping 2. Postcode/Address Validation

Sara_p

I suppose yes, but if you will have any issues we can provide you support :)

Hi, sorry one more question.

Does the theme come with a ‘Child Theme’ so I won’t effect effect your updates.

Sara_p

Yes :)

DreadyE Purchased

Hi, thanks for the theme! I do really like it!

Got one problem; I really need my featured tabs to be scrollable on the inside. I need to put in a lot of information and i don’t want the tabs to grow that long. So i got like 5 categories(left) and all will have a lot of items on the right side. I tried the “VR jScrollPane Shortcode” which works. Only problem with this is that my second shortcode (one_third) will be displayed like

[one_third]

.

Anyone got an idea how I can get this to work?

[vr_jsp width="100%" height="400px"]

[one_third]

TINTO

Bla, bla blabla bla. Blablablabla

[/one_third]

[one_third]

ZEST

Bla, bla blabla bla. Blablablabla

[/one_third]

[one_third_last]

ZANZI

Bla, bla blabla bla. Blablablabla

[/one_third_last]
Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi,

Does it support MarketPress.

Can your team port this same theme for marketpress?

Regards

Sara_p

I don’t know, we not tested this theme with Marketpress, i’m sorry.

tfreund Purchased

this is getting old., I tried to login to the support section on YIT.. but it says I need to activate my theme..

So i go to the activation page and of course my themeforest code has already been used.. but my account doesn’t reflect that.. And to open a ticket you must be activated.. I can post the damn code here if you want.. I just need a theme solution for an obvious broken feature..

this is what I asked before.. not sure why I have to jump through hoops to get an answer after paying $60 – but whatever..

http://bellabijuterias.com.br/product/ref-ba306/

The single product page.. Has a picture but its like in a lightbox covering the button.. This is on all browsers except firefox.,

In firefox., There is no image

I have no other plugins other than jigoshop and a fresh version of wordpress installed..

Any suggestions?

Sara_p

Provide me the activation code of your purchase so i can check your credentials on our support area.

Hello Sara_p

1. Is the header area widgetized, please?

2. Has the latest update got Gravity Forms, please (it isn’t listed in the updates, just Compare and Zoom)? If not, when will Maya have it?

3. Is there a maximum number of images you can have on a gallery/portfolio page?

4. With and without a sidebar, what is the maximum number of products you can have on shop pages, please?

5. Can you change the price badge image?

6. Can the Add to Wishlist and Compare buttons be changed, please – different colour, different button, different text?

7. Can you give access to someone’s wishlist in the Header or the black top bar where there is Login?

8. Can the Search box be moved inside the header?

9. Can the Search box go in the black bar, next to Login, please?

Thanks.

I updated my them and ran into this issue: Fatal error: Call to undefined function is_shop() in /home/content/70/8501770/html/wp-content/themes/maya/extra-content.php on line 7

Please help.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

I did the update to the theme but so far the YITH magnifier wasn’t working correctly when I viewed using Safari. Also doesn’t appear correctly in iPhone. I see that it says required, but what will happen if I delete the plugin? And if I don’t really need the other WooCommerce – Ajax Layered Nav, WooCommerce – Compare Products Pro andYITH Magnifier, Gravity Forms and WooCommerce – Gravity Forms Product Add-Ons.

Will the site still work ok? Thanks

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Would this work for amazon aswell ? Like remove the add to cart because add to cart should be redirected to amazon then or something .

Sara_p

Yes

I’ve uploaded maya 1.9.1 onto my host server Ive tried to update to the new version 2.0.0 but can’t work how to go about it. Any suggestions?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi Sara

Love the look of this theme, just have a couple of questions, this is all new for me:)

Is there any limit to the number of products I can upload, and can I bulk upload with a csv file?

Thanks, Karen

Hi Sara,

I am using the Maya Shop theme and when I use the latest Woo commerce plug in, the products appear in a downward list format and the images and text overlap and looks terrible. And also I get this message that Woo commerce is not supported by Maya Shop.Please help me with this.Thank you.

Sara_p

Do you have the last version of Maya (2.0)?

Default-user

No, it’s 1.0. I’ll update to 2.0 and check to see whether it works.Thanks for the reply.

Sara_p

You’re welcome :)

Hello Sarah,

I was wondering if the translations that are associated with this theme can be used to tune WPML. Per say, since you have the new french language translation, can it work directly with WPML or it is a hard code theme setting for the language.

Thanks

Hello Sarah, I love this template and It has been working very well for me! But I just made updates to the layout and am having a problem – For some reason each product is showing a SALE burst.. and I am not sure how to remove this setting! :) http://www.soundandvideo.com/store/product-category/av-receivers-4/ Thank you ! – Amanda
Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

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