3692 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi, I’m having an issue where product category pages are displaying a blank page, also search results pages are also coming up totally blank?

I tried to login to http://yithemes.com/ for help, but after logging in, all I can see on that site now is “error”. So now it appears I have a new problem. On http://yithemes.com/ I can’t logout, update my profile or access any support. Please help, Thanks

Sara_p

Try now, we fixed the issues with the support site. thanks

Default-user

thanks, I’ve opened a ticket on yithemes.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How do I left align the logo? I saw on a previous thread to remove the text-align:center, but where do I do this? In the editor? Which file is this in? Oh! Found it!

Sara_p

Add this rule:

#logo {text-align:left;}

in the custom style textarea (theme options > general)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
HelleBJ Purchased

Hi Sara

I’m having some trouble making my webshop look like the demo that I fell in love with. It looked like I easily could swap between different versions of “Home” (I, II, III, IV ect) but I cant find that option anywhere in the backend. It’s Maya Home IV that I want, and I changed the slider, and the header and that parts looks fine, BUT the blog is on the frontpage and I would like it to be in the top menu as Home IV. Equally I’m desperately trying to make the same “3 parted SHOP page”, but it just makes a drop down menu now, and I don’t know how to attached the products with a page. All that would work out if I just could push a button sayeng Home IV.

Another thing. How do I ad the option of choosing size and colors for my costumers? I’ve tried adding a Atribute, but that didn’t really came out well.

Sara_p

Hi, unfortunatly there isn’t any way to swap easly from different home versions. You can see in the maya documentation how are composed all home.

For the other question, you can see this page from the woocommerce documentation http://docs.woothemes.com/document/product-variations/ and you can also see this our videotutorial http://www.youtube.com/watch?v=4ZguBd9ymQc (it’s from our other theme, but it’s the same feature)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

TWITTER feed no longer work – please help with fix????

Sara_p

Hi, twitter have completely change its system for tweets feed. So, we are working on it to use the new way and we’ll send the fix in a new update as soon as possible. Thanks for the patience.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

When I use the ‘with thumbnails’ Slider I lose it on mobile devices. Is this a known issue? http://freezefatstuart.com/

Sara_p

Hi, unfortunatly the thumbnails slider is not a responsive slider, so in mobile version will be hidden. You can replace it with a fixed image. You can set it in Theme Options -> Sliders and set what show in responsive mode, in the configuration options. Set “Fixed Image” and it will be shown in mobile view.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I would like to add text to the header on the right side that includes a phone number and address. What type of css would I add to accomplish this? http://freezefatstuart.com/

Sara_p

Hi, you can add your code to add phone and address in the textarea option on Theme Options -> General -> Header and if you need some custom css code, you can add it in Theme Options -> General -> Custom Style.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United Kingdom

I am trying to change the colour of the ribbon and the background colour of the slider to #000000 but nothing seems to change on the site even though i have edited it url: http://www.bedroomrendezvous.com

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 1-2 years

Hi,

your support page seems to be broken, I get an error accessing support.yithemes.com:

Fehler 137 (net::ERR_NAME_RESOLUTION_FAILED): Unbekannter Fehler.

Sara_p

Please try now, thanks :)

Default-user

Still no luck, I get the same error !

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 1-2 years

I would like do display the description on each shop category page, for now these don’t show up. Is it possible to get this to work ?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 1-2 years

I resolved my problem with the category description but still have some issues, especially with the Magnifier plugin.

If I set the magnifier settings to 150×150 it shows the same picture as the single product image, only 150×150 large and with no magnification. (Image itself is 1000×1000).

As I bought a second theme from your site it would be great, if your support pages could be fixed soon !

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States
1Jewelry Purchased

Where is the demo content located? All the links I’m given are broken inside the support forum?

Sara_p

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page, in the “themes” section you can find a link to download the demo files :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi. I purchased MayaShop, it’s great so far. My question, I am trying to install a featured products bar similar to the one on Home Version V. Is this the featured products widget from the appearance menu, or is this a slider? Thanks.

Sara_p

We are using a shortcode to display a slider of products:

[product_slider category="" orderby="date" order="desc" featured="0|1" latest="0|1" best_sellers="0|1" style="ribbon|traditional"]
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I am testing my new site, but i dont want that other people see my test page, so i created a innovaremoda.com.br/teste. I would like to know if your theme has a home page that a can put in innovaremoda.com.br ’’ Hellow thanks for your visit. We are working to bring the best for your. Please send your e-mail adress and your name, and we will warn you when it is read. Can I put a fields to the guest fill ? thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can you please tell me how to set the footer like the Home version V? I’m having trouble configuring them, my widgets go below its other.

Sara_p

We created 4 columns in the footer in the theme options > general > footer area.., maybe you are using only 1 column?

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States
bravoceo Purchased

Can you tell me what option controls the Sidebar Title font size? Love the theme!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ofk Purchased

Hello,

Can you please tell me how to make the “Sale!” sign visible on items that are available in more than one colour?

On single items, it’s automatic as soon as you enter the sale price.

On variable items, even after I enter the sale price, it only shows the discounted price on the shop page, and the Sale! sign does not appear.

Thanks! -j

http://www.onefatedknight.com/shop/count
Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
garretw Purchased

ok, you guys give the BEST support. i had a small problem i just could figure out, and nicola gave me the answer straightaway! 5 stars all round!!

Sara_p

Thank you so much for your feedback, I’m glad to read this :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Peterhand Purchased

Hi,

a quick question: Is there a setting where I can disable pagination and instead have all products load via ajax one-page? I thought I saw this option in the mayashop setting somewhere a longer time back, but I cannot find it…

Thanks a lot, Peter

Sara_p

No, there is not an ajax function for this, I’m sorry.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there any documentation with MayaShop? I didn’t see any in the folder that I downloaded, and I don’t want to waste your time if the answers are already there. Thanks!

Sara_p

In the zip you downloaded there is the “documentation” folder. We also have a lot of videotutorials: register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page you can find a link to view the videotutorials :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Nevermind my post, i managed to fix the footer widgets issue. There was some problem with the code inside footer.php, i edited and its fine now.

Sara_p

Great :)

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