3688 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Emacme Purchased

On the Maya shop demo, the zoom feature for catalog images shows a close-up of a small area. Currently, the site I’m working on has a much larger zoom window, and so it doesn’t zoom in as close-up on the image. I’ve tried changing settings in a few places, but either I get a smaller zoom area AND a smaller zoom image, or nothing changes at all.

How do I change it so that there is a smaller area on the catalog image being zoomed into, so that there is more detail in the zoomed image?

Thanks! Please respond dude.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Default-user
Emacme Purchased

Ticket has been opened. Please reposnd.

Default-user
Emacme Purchased

Ticket has been opened. Please respond.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
champjr Purchased

Hi Sara,

How do i change the right sidebar to be on the Left.

Sorry i’m a newbie!

Champjr :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
champjr Purchased

Hi Sara,

I have another question.

It is possible to have a sidebar on the left and right at the same time ?

Best regards

Champjr

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
oo7ml Purchased

Is it possible to control the 404 content on this… if so can you please tell me how?

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States
1Jewelry Purchased

Hello, I’m using Shopp Plugin on my site. Shopp comes with templates. I need the .php file for full-width pages of the Maya to make these templates full-width instead of default? Which file php is the full-width page?

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Emacme Purchased
http://www.yithemes.com/ is again done. when am i going to get feeback from you guys….................:(
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Emacme Purchased
http://www.yithemes.com/ is again done. when am i going to get feeback from you guys….................:(
Sara_p

Fixed

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi My Website is in hebrew (RTL). This template have RTL support? and documents that explain how to configure RTL.

Sara_p

Yes, but you need to create yourself the rtl css.

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi Sara_p,

Do any of your themes have an option to change product colouts on the shop menus? (Those pages where all the product images are displayed – not the individual product images)

Cheers, Andrew

Sara_p

Please explain me better what do you mean… thank you

Default-user

Hi Sara, I mean is there a way to for example have different colours of the same product (i.e. different images) and switch between those? In other words, Have a way to switch between images for each product but also switch between colours for each image?

Sara_p

Hi, you could use variable products and assign a specific image to specific product color!

Default-user

Nice :) Do you happen to have a link to a live example I could see!?

Sara_p

You can take a look to WooCommerce tutorials, within this section http://docs.woothemes.com/document/product-variations/

Default-user

Great – I am just wondering how the colour choices would for example appear in the theme – just a drop down as in the example you sent or is there some kind of swatch?

Sara_p

Actually you can have only a drop down but I think within the WooCommerce store you can find some extensions about that.

Default-user

Thanks for the pointers Sara – will definitely buy this theme – looks like a good one :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
alexchen Purchased

Hi, On the home page, “ADD TO CART” button shows up from the bottom when you roll over a product. I dont know why it does not show now. Is there a setting somewhere I might have turned off? I did not install any other plugins. Or could it be a css problem?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Emacme Purchased

Please respond i get pause here:(

Default-user
Emacme Purchased

so many ticket i have posted . Its been more than 24 hrs and no reply at all . So i get pause out. :(

Sara_p

As we explain in the support policy, we provide support from monday to friday. Not on saturday and sunday, so please, wait. ;)

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I’ve updated all the files of the latest update but can’t get the “compare” function to work. I’ve activated it and it shows up in the WooCommerce settings but it still doesn’t show. What am i missing?

Also after I updated the files I now get a circle sale icon on all of my thumbnails. How do I get rid of this when I don’t want the product to be a sale item?

Thanks for your assistance. Michael

Sara_p

- fixed ;)

UrbanCollector

Hi, you forgot to answer my question :) – After I updated the files I now get a circle sale icon on all of my thumbnails. How do I get rid of this when I don’t want the product to have a sale item icon? All my products have ‘select options’ on them if that make any difference.

Also, is there a way to limit people selecting more than one item when they press ‘Add to cart’? I may only have one product for sale so I want to limit customers to only select the amount I want.

Thank you for your assistance.

Sara_p

For the first question i suggest you to open a ticket in the support area, is a strange issue. For the second question, for each product in the tab “inventory” you can set the stock.

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, the Compare function is showing up and working now. I think I needed to refresh the browser for it to work. Thanks

Sara_p

- great :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
GeniusLab Purchased

Hi,

The portfolio page on mayashop is only showing 10 items on the page, while there are more items places within admin.

This happens when lay-out ‘filterable’ is selected.

Do you know how i can fix this and show all portfolio items on the page? Thanks in advance.

Peter

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lemenna Purchased

Hi, I’m having trouble translating the button “add to wishlist”. I’ve used the plugin CodeStyling Localization and didn’t work.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
oo7ml Purchased

I posted this 4 days ago and i see other users who have posted in the last 24 hours have received a reply so i will post again:

Question: Is it possible to control the 404 content on the theme… if so can you please tell me how?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
zarras636 Purchased

Hello Sara, i got a simple question: From where do i control “homepage”, actually not the slider, but what is beneath it, its the only thing i cant find :(

excellent job with Maya

Sara_p

Do you created a custom home page, as explained in the documentation?

Default-user
zarras636 Purchased

problem solved, homepage now looks awesome, sorry for disturbing you Sara

Sara_p

You’re welcome! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sitara Purchased

Hi Sara, I have had many issues and problems with my site since the latest upgrade, even though I did not edit any of the files and all changes were made in theme options. But still lots of things have broken. I opened a ticket – #12518 – on monday night and i haven’t heard back and it is very URGENT!! I need my site live ASAP. Please can you chase your technical staff.

Sara_p

You opened the ticket this night (not monday) so today we will reply you…thanks

Default-user
sitara Purchased

I opened it on 2 July 3:30am, which is late Monday night (officially Tuesday early morning). Anyway I got the reply today, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dawahshop Purchased

Hello,

Currently the currency used in the theme is the USD, but I want to use the GBP currency. How I do this?

Thanks

Sara_p

Hi, you can do that from Woocommerce -> Settings.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

if i buy this, do i need to buy the woo ecommerce plug in, what esle do i need to buy to make this work. also does this run with latest version of wp? is it lighter than magento?

Sara_p

Hi lame22, you don’t need to buy anything. Woocommerce and the plugins required are released for free. Once you bought the theme, a message in your admin area will notice you what you need.

Of course Woocommerce is lighter than Magento but mostly depends from your needs.

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