3793 comments found

does this support downloadable products?

Sara_p

Hi, sure Woocommerce supports downloadable products.

Hi I see that there’s a step-by-step guide for this theme. May i know where i can find it?

Thanks.

Sara_p

Hi, in the package you downloaded from Theme Forest you can find a folder called “Documentation”. :)

Hi ! Could I insert language option for different languages on the site in the corner near header ?

debk Purchased

Hi,

I just purchased and downloaded your theme but im so confused as to what to do next. There are just a bunch of folders…I thought the web template would come up and I could edit as I like. How do I start making my website?

Sara_p

this is a wordpress theme so you have to upload it on your dashboard. I suggest you to read the documentation and watch our videotutorials.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.
Agent_K13 Purchased

Hi, Love the theme. Can you please tell me the shortcode for the categories slider on the home page? I can’t seem to find it in the Documentation. Looks like it only goes to VERSION 9.

Thanks a lot.

Eraser665 Purchased

Hello, after woocommerce and mayashop update to last versions (woo from 2.08 to 2.12, and mayashop from 2.1.8 (but i no remember rly)) i got “sale” on every product. All products are variable and with price and have no “sale” on it.

I know what woo has a bug but seems it fixed on 2.10.

How can i fix it?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Agent_K13 Purchased

Hi again, sorry I was actually after the short code for the portfolio slider.

Thanks again

Hello!!

do i need and to buy any extra plug-in’s to run the theme..?

also are there any plug-in’s you recommend i get with the theme?

cheers

jay

Sara_p

Only Woo Commerce if you want to use the shop feature :)

H Sara,

I have 2 questions please:

1) in the update a few days ago, you added the ajax layered navigation. I cannot update this plugin unless I have a license key for the plugin. where do I find it?

2) do I need to download and reinstall the theme every time there is a new update? or is there a link that updates automatically?

Thank you :)

Sara_p

1- The ajax layered plugin we added IS NOT the woo commerce plugin, is a custom plugin we developed for our themes

2- Is not possible update automatically the theme. On themeforest all the customers have to download again the theme and upload the new files using an ftp software.

hello i use Version: 1.9.1, and i don’t use woocommerce now; if i don’t update the theme, is it still compatible with latest wordpress? thanks!

Sara_p

Yes

Hi,

Before I purchase this one I want to know if its easy to translate it to portuguese-brazil

Thanks :)

Sara_p

All the words are in a single file that you can easily translate using the free PoEdit software :)

Emacme Purchased

can we get feeback 7 days a week? :(

Sara_p

I’m sorry but we provide support from Monday to Friday, not 7 days a week. The support is free so please be happy :)

Hello,

Great theme, thank you! I have some custom graphic design that I’d like to implement with your theme – is there anyone on your team who does theme customization?

If not, do you have any developers in your network that you would recommend? I have money in hand and the work is on a tight timeline so I’m ready to get started within a few days.

Sara_p

I suggest you to contact Calogero at info@286design.com, he usually works with this theme and helped a lot of customers with theme customization ;)

Default-user

Thanks!

Hi there, I am thinking about buying this theme and would like to know if it is possible to have the logo no centered?

Please let me know

Sara_p

Yes, you can align the logo to the left side :)

Does this theme support a widgetised footer?

Many thanks

Sara_p

Yes

Flash_Act Purchased

Good morning Sara, I hope you had a great weekend?

Can you do me a favour please. Can you tell me what media size setting you have set in Wordpress’s own media section – Settings/Media.

Many thanks in advance.

Sara_p

Are you talking about the size of the products images?

Halo :)

I just need an answere of the support. I added an acount when I purchased the them – but every time I go to the support-forum, it just said i have to activate the theme whit the purcase code. I did this, the first time too, but even then I still got the question. Ok – my problem is that I get the message “This key is already activated.” – Yes of course, i activated it the first time.

But my problem is – i cannot go in to the support theme and see tips and trix about setting up my shop. So I have given up. But today I really should have get access to the forum. How can I do this? :(

I am sorry – but I hope you can answere her – because i seem like cannot login to the support forum like correctly…

By the way – the theme is GREAT!! :) Love it.

Sara_p

please provide me the username and the activation code so i can check, thanks

Default-user

but you still not help me… I sent you a mail 3 days ago… Hope hearing from you :) THnaks :)

Hi I’m trying to set up the socil links in the footer but they aren’t appearing – this is what I’m popping in the box [social type=”twiter” href=”https://twitter.com”] what am I doing wrong? Thanks!

Sara_p

twitter with 2 “t”?

Hi, I am editing in the style.css (child theme) but i cant see any changes. Do i need to actived something? Kr Bas

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Is Maya set up to handle multisite Wordpress with many users having their own “store fronts” where they sell their own goods similar to Etsy?

Sara_p

No, i’m sorry.

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