3918 comments found

1Jewelry Purchased

I’m recieving this error:

<META HTTP-EQUIV=”Refresh” CONTENT=”0;URL=http://womenonthego-net.uworksmarketing.com/my-account/">

VIEW TEMPORARY SITE

When I click on my Account and checkout? Please help.

Thanks

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hello, I was doing a few updates in my “Theme Options” panel and when I saved for some strange reason my website went back to the standard start-up styles and look. So I lost all my styles, colors, etc that I had put into the site. When I tried to input data again into the Footer it didn’t save. I didn’t have any server problems or anything, and the rest of the WordPress Pages are fine, only the Maya Theme Options don’t work.

I did backup my site yesterday which is lucky so have you encountered this problem with any other customers? Not sure what to do as it’s not letting me save anything into the Theme Options when it has been working fine for weeks. And yes I’m up to date with your updates.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hello, sorry for my bad english. Before ordering want to ask some questions. is it possible to turn off the cart and the price of the product (I’m going to use this them as an online catalog without the possibility of ordering online)? Are there any problems with the translation of the website in Cyrillic? Thank you!

Sara_p

Yes, you can hide the cart and the price and use the theme like a catalog.

No issues with the cyrillic translation, for example the theme is already translated in Russian

carrotho Purchased

hello Sara,

If i want to include point/cash value/rebate/loyalty system for customer,what do you suggest? or is it come with this theme ??

thanks !

Sara_p

I suggest you to check the woo commerce features for this, these are not theme features.

Hello,

How can i change the text of the ‘add to cart button’ on the product detail page?

Dion

Sara_p
You have to edit the woo commerce files. Open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi, great theme you have here. One question, what is the font for the logo used in your demo? Is there somewhere in the theme settings where I can determine the exact font. I checked in the typography but it only says google font which does not help.

Thanks!

Sara_p

Is the Pacifico font.

l love that you added a Javascript panel for the cart. Are we able to include a thumbnail image in that dropdown? thanks.

Sara_p

No, i’m sorry, this is not possible.

chuck815 Purchased
Hello. Is there a place i can watch video screen cast on different aspects of setting up a new store? The documentation gives this link: http://support.yithemes.com/

However, I am confused about where the screen cast are located once clicking that link.

Please Advise.

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.

Hello I wanted to know if the Sample.XML data file included file from your theme thank you in advance

Sara_p

Yes.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download. :)

Dear sir I just bought your theme from ThemeForest and I download the content there is not this XML file I did not want my name on this site because I have already bought your product I hope you understand thank you

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download.

Thank you for answering my question on the font.

Do you provide website building services for the Maya theme? We already have the theme but would like you to build it for us and make some enhancements.

Thanks!

Sara_p

We don’t provide customization service on our themes, but you can contact Calogero to info[at]286design.com, he usually works with our themes. I suggest you to ask a quote for your needs :)

1Jewelry Purchased

Can I have the php for a full-width template, so that I can create a full-width template with the need of selecting ‘No Sidebar”?

(mistakenly place this question on HTML version)

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your need.

Is it possible to choose how many products you can display on homepage for example 4 rows going across and 6 down ??

Sara_p

In the editor of the home page you can find the shortcode for the products and there is the attribute items=”“

purplecloud

thanks for this, when i enter [recent_products per_page=”12” columns=”4” orderby=”date” order=”desc] it still only shows 2 columns across :( any ideas?

Sara_p

Is a strange issue.

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi Sara,

I have looked through the forum and understand that its possible to align the logo to the left and that i could possibly do it by removing ‘text align centre’. <—but where can i do this step?

I am hoping that my Home page will look something like this with the logo on the left and the menu on the left (http://paperandpostshop.com/) – just wondering is this something easy to do for a beginner?

Thanks and regards.

Sara_p

Add this rule in the custom style textarea (theme options > general)

#logo{text-align:left;}

Hi Sara,

I’m trying to do a “features tab” but I can’t find any tutorials on how to do that. I have created one, it gives me a shortcode that I can add to the page but I don’t know how to customize its content or add more tabs inside.

Can you help? Thanks

mariaalzoubi

ahha!! I totally didn’t notice that the new tab becomes part of the WP menu! Thanks :)

I bought the Maya theme last summer. I didn’t used, I couldn’t manage how to do it. I would like to try again and I asked a friend, he told me I need an update, how I can get the update of the theme? Thank you very much, looking forward to hear from you soon, Laura

Sara_p

In the download page of themeforest you can download again the last version of the theme, so you can update it :)

Hello guys. I am using this nice theme. I have menu with home, about us, contact… pages. I have many many product category’s and product and I can not use them in classic horizontal menu bar as there is not enough place so I wonder is there any way to add extra vertical menu for woocommerce products. I have idea to put it to be in left side and to have drop down with category’s and products. Thanks in advance for fast answer. Ivan

Sara_p

You can use the custom menu widget and use it in the sidebar.

Hello Sara, Thanks all of your co-operation and time, actually we are working one of our client website, and she forward us Maya v2.2.0 few days ago, but now just she send us v-2.2.1 and when we check the updating issues – there is very nominal changings are …

Is this possible to let us know, the changing we need to do in which files for the sale issue – because we have lot of customized work already done in themes files …. and some of work done by one of our team member who is out of station for holidays…

If this is possible for you, we will really thankful to you….

Thanks for your time…

Yours truly J Kalvin

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

How does this theme work with Wordpress? Do you install with Wordpress? Do I need any additional widgets?

Sara_p

This is a wordpress theme, if you want to use the shop feature you also need to install the free woo commerce plugin :)

tiwelle Purchased

Never mind i went to the support.

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