3890 comments found

I want to know if I can add terms and conditions before a customer makes a purchase? I did not see that in the check out!

Sara_p

Yes, you can enable this option in the woo commerce panel :)

chuck815 Purchased

Is there any possible way to adust the size of the magnification window. css somewhere?

Thank you

Sara_p

Yes, you need to edit some js file, please open a ticket in the support area and ask this to our developers.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket.

andrei86 Purchased

how do i create home page 10? there aren’t any instructions

Sara_p

Hi, in this page we use the Elastic slider and this is the code you have to use in the editor of the page:

[product_categories_slider ids="25, 26, 27, 22, 20" orderby="name" order="ASC" columns="5" hide_empty="0|1" style="traditional"]

[space]

[two_fourth]
<h2>About Maya Shop</h2>
Mayashop is a complete and versatile e-commerce theme for WordPress. You can work with unlimited features and options like sliders, colors, fonts, shortcodes, custom widget and so on to create unlimited different shop themes.

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[/two_fourth]

[two_fourth_last]
<h2>Latest news</h2>
[popularpost items="2"]

[/two_fourth_last]

you can use the “ids” attribute to choose which categories to show, for example:

[product_categories_slider ids="1,2,3"]

where 1,2,3 are IDs of your categories. You can check how to get categories IDs here: https://www.dropbox.com/s/wt2v3jrbdj7ypnq/category-id.JPG

chuck815 Purchased

Where does “related products” pull its information from. Products with the same catergory? Is this customizable? Can it be removed?

Sara_p

Yes, with the same tags or category. Is not customizable and to remove them you need to edit the woo commerce files.

We can help you if you open a ticket in our support desk. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

after this, in the “get support” page open a ticket.

nickredd Purchased

Is there dummy data available? I can’t get my site to look anything like the demo. I’d love to upload an xml file.

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download.
WeirdMike Purchased

Stop pushing your update. It’s broken. Had to revert 4 times one with WP Guru help.

hi, do you have more ecommerce themes coming out soon? regards

Sara_p

Yes, in this week we will release Sistina, a modern and flat design e-commerce theme :)

brade3342 Purchased

Hi, Could you tell me where I can configure the `Calculate Shipping’ dropdown on the check out page?? Thank You Kindest Regards, Brad

Sara_p

Woo Commerce > Settings > Shipping :)

Just a pre-purchase question – is it possible to change the ribbon style Shopping Cart graphic(in top right hand corner) to something different?

Sara_p

Yes, you can upload a custom image :)

Hello,

I’m adding measurements to my shipping but I don’t want it showing on my site like the link shows. I just want it in the back-end.

Is there someway I can remove it from showing in the front-end? http://oi39.tinypic.com/15q4sck.jpg

Thanks for your help. Michael

Sara_p

Only editing the woo commerce files.

Please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket.

I logged on to support, but where do I find sample data? thx

Sara_p
You need to activate the theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.

Can’t find the default content. The default content comes with both pages and sliders implemented; the reason for which I’m looking for the default content is to see the theme’s full potential on my web site.

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download.

Hi, I am not able to see register page, even after I uploaded the xml data,

In the theme demo there is an option to register in my account page

But when In my site there is only login options is available,

How can i add register field in the page ..

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi, We’re creating multi languages site with WPML. Is it possible to use different sliders for different languages with your theme? If so, how do we? Please let us know.

Sara_p

At the moment is not possible use different sliders for different languages. We already opened a ticket to ask support for this to the WPML support site and we’re waiting for a solution.

I really like your theme. Can I make a multi-language website with this theme? I don’t need different sliders for different languages. I want all the texts in the website to have multi-language support. Is this possible?

Sara_p

Yes, but you need to use a plugin like qtranslate or wpml. This theme is compatible with both plugins :)

Hi there!

Awesome theme!

I opened a support ticket a week ago about the ability to put a picture in the megamenu like in room 9. I have been told it might be put in the next update. I have looked at the changelog today but I’m not sure this has been implemented.

Could you tell me? I would really need this.

Thank you

Sara_p

No, i’m sorry, this feature is not implemented yet. We are not sure if we will add it (my developer says “maybe”) :)

Default-user

Hum…, I would really appreciate it :) I bought the theme thinking all your theme had this feature :/ Thank you for your great job anyway

duanriley Purchased

Hi there i have tried to install jingo shop but it kept having this text ” Plugin could not be activated because it triggered a fatal error. Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 7680 bytes) in /home/theqteas/public_html/home/wp-content/plugins/jigoshop/classes/jigoshop_cart.class.php on line 624

what should i do? if you wouldn’t mind guide me to how to setup the shop please?

thank you

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi Sara,

I understand that I can write descriptions for the categories within the shop pages, but are they considered as content for Google to read for ranking (SEO) purposes?

Thank you, Maria

Sara_p

Sure!

bk2y Purchased

Hi – I want to add a blogroll but on the WP-admin sidebar, I do not get the option to add links even though I am logged in as admin. Any ideas?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi Sara,

I have another question :p I’m trying to add text content to the shop page, for SEO purposes. but it won’t show when you view the page. Is there a way to add text content to the shop (products page), other than the extra content section?

Thank you

Sara_p

Yes, you need a change in the woo commerce file. My developer can help you, open a ticket in our support area and ask help for this (ask for “Nicola” and say “Sara asked me to ask for your help”) thank you ;)

mariaalzoubi

yup I know Nicola! he’s been very helpful many times :) I’ll contacts him, thanks

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