3919 comments found

abjetz Purchased

Hi, Just bought the theme, thanks for a great product.

Noticed that only the PSD for the home page was included. Typically premium themes (such as Avada) include PSDs for all different page variations.

Is there any way to obtain PSDs for other layouts for Mayashop?

Thanks,

Sara_p

Hello,

Thank you for purchasing our theme.

Could you please write to support[at]yithemes[dot]com with your request?

Best regards

Hi, i’ve installed qtranslate plugin and the page load so slowly. Is there some incompatibility with Maya theme and that plugin? Thanks!

Sara_p

Hello,

Could you please open a ticket at http://support.yithemes.com ?

Our help staff will be glad to help you solve your issue.

Regards

Vermino Purchased

Ok, searched forever on this and couldn’t find anything on it.

how do you create a megamenu footer like this: http://demo.yithemes.com/maya/home-version-viii/

I’m looking to create a two column one just like the demo but documentation doesn’t say anything about it and personally – I just got locked out of your support forum (was trying to recover my password)

Sara_p

Hello,

you just have to add the class “menu-2-cols” to the menu elements.

As for the support forum, please send a message to issues[at]email[dot]com with your yithemes username and item purchase code.

Best regards

Hi,

Just bought this theme and could really do with the dummy content file today. However, the support section of your site is down so I am unable to download it.

Could you provide this file please.

Thanks.

Sara_p

Hello,

the support forums should be up as of now. You could download the sample data after the theme activation on yithemes.

Thank you

Default-user

Hi,

http://support.yithemes.com/* is still down for me. I’ve already activated the theme but I can’t access anything in the ‘support’ sub domain.

Thanks.

Sara_p

Hello,

could you please write to issues[at]yithemes[dot]com, describing your issue?

We will look into your problem.

Regards

Hi,

Pre-purchase question.

Your theme looks great. I am new to wordpress and would like to know if the menu bar can be moved to above the header/logo? Is it possible to remove the lines in the menu bar?

Thank you!

Best regards

Sara_p

Hello,

I’m sorry that moving the menu would not be an easy task, while you can easily remove the lines.

Regards

I am thinking of purchasing this theme. Are there limits to the number of options any one product can have? In other words if I want a product to have different colors, styles etc. is there a limit to that number of different options? Also is their a feature that allows a customer to upload a file at checkout for customization?

Sara_p

Hello,

Thank you for your interest.

I don’t believe there are limit in the product variation.

As for the checkout upload, I think that it’s not possible, but it would be a woocommerce feature, so you’ll be better asking the Woothemes team for this.

Best regards

Default-user

One other quick question. Can I make the image in the sliders a link to a page within the site? I notice on the demo, one slider actually has a button as a link so I assume at least that is possible. Thanks for your replies!

Sara_p

Hello,

You can do it, but not for all the sliders. Those that can, have an apposite field where you can put the URL.

Regards

how do you edit the cover picture that is shown on smart phones? the header/cover image on a page?

Sara_p

Hello,

Could you please open a ticket at http://support.yithemes.com ?

Our help staff will be glad to help you.

Regards

Hi, I am having trouble with the layerslide for this theme, for some reason it is no longer there on the website. In addition, the background colour on my website (it’s all showing a black background colour). Please advise how I can get in touch with you for support. Thanks.

Sara_p

Hello,

Could you please open a ticket at http://support.yithemes.com ?

Our help staff will be glad to help you solve your issue.

Regards

Also if you look at http://www.geewizzclothing.co.uk/

I love the latest version has the slider clock on the top right. But I’m not sure why im seeing a grey canvas inbetween slides 1 and 2, and 2 and 3, when it goes from slide 3 back 1 it goes well without the grey canvas delay in between.

How can I remove this slight delay where a grey canvas is seen?

Thank you in advance

Sara_p

Hello,

Could you please open a ticket at http://support.yithemes.com ?

Our help staff will be glad to look into your issue.

Regards

hi, the template support to indonesia currency (IDR/Rp)???

thanks.

Sara_p

Hello,

Yes you can add support for your currency.

Regards

creeser Purchased

I asked this question is support more than three weeks ago but it is being ignored, as are most other questions and comments that people are making.

My site has been in development a long time but I’m getting ready to start customizing some functional aspects of the site, that includes the woocommerce folder. I am currently using the child theme (maya-child) as my selected theme. My wp-content/themes directory looks like this:

-maya -woocommerce -(all other directories) -maya-child -woocommerce -(...)

Because of how often this product updates, I’m concerned about future maintenance. I don’t want to diff every file in maya-child each time there is an update. Do you have any suggestions? Is it possible to create another child theme (a child of maya-child) that inherits both parents? That way I could leave maya-child alone and truly isolate all my customizations.

Sara_p

Hello,

in general, the child theme is used just to isolate the customization from updates of the parent theme. When an update is sent, there are only minimal difference in the child theme (if any!), so you can go with it.

As for your unanswered questions: could you please write me the ticket numbers of your requests? So we can investigate this problem.

Thank you for purchasing our theme.

Best regards

chuck815 Purchased

Is there anyway to put pagination on the top of the category pages by changing a setting within the admin panel….. or do I have to tweak some php code.

I noticed that archive-product.php has pagination on the top already… however, its not showing on my category pages.

Please advise. Thank you.

Default-user
chuck815 Purchased

.... I see them grayed out in the code, however they are not showing up on my pages. Am I missing something in the admin panel?

Sara_p

Hello, Could you please open a ticket at http://support.yithemes.com?

Our staff will be glad to help you solve your issue.

Best regards

Bridalful Purchased

Hi Sara,

I just purchased your theme.

However, I am new to Wordpress, and I am unable to link Maya Shop Theme into my wordpress.

Please help.. urgently…

Thanks, Janice

Sara_p

Hello,

Have you followed instructions in Maya docs, in the “Getting started” section?

Regards

Awesome theme, awesome support. Thank you!

Sara_p

Thank you very much! :)

Hello, I have one pre-purchase question (sorry for my English).

Your theme looks just right for my needs. I managed to answer all my basic questions browsing the Live preview, but this one: Is it possible to add Subscribe or Follow the blog to the blog sidebar – so the bloggers can see new posts on their readers or recieve e-mails (for those who don`t have the blog)? I know this is a very basic question, but it is very important to me, since blog will be very important and it will help a lot to sell the products.

Thank you very much for your time and answer.

Best regards, Tina

Sara_p

Hello,

Our theme doesn’t have this feature, but you can easily add it using a WordPress plugin like this one, or find another one that suits your needs.

Best regards

Default-user

Hi Sara, thank you so very much for you super quick answer. As long as I can add one it is fine for me.

I really look forward to get the theme and start building my site.

I wish you a great day. Tina

Sara_p

Thank you for your kind words. :)

Hello,

a wonderful theme. Thank you. But I have some questions, can you answer me this!

is it possible sort products by colors and works this with “tags”?

when a customer buys a product, can the system send an automated email invoice?

at the order we need some information from the customer. Is it possible to add comments function of the ORDERING section?

Thank You!

Sara_p

Hello, Thank you for your interest in our theme.

1) You can sort by color if they are a product’s attribute, but not with tags.

2) Yes, it’s possible to send email

3) There is already a “note” section at the end of the order process

4) Yes, the PO files are compatible with wpml

Best regards

Default-user

Hi, thanks for reply.

3) is there no possibility to require disclosures when buying

for example: Size: Color: piece count: “NOTE” < and then “add to Cart”

not at checkout

Thank You for answer :)

Sara_p

Hello,

I don’t think that’s possible, I’m sorry.

Best regards

Hello i’m interested in purchase MAYASHOP theme, but i want to install this pluging http://www.woothemes.com/products/catalog-visibility-options/

I need to know if this theme has support for this plugin.

Thank you!

Sara_p

Hello,

I’m sorry but we have never tested that plugin with our theme. It could work, but we can’t assure it 100%.

Thank you for your interest in our theme.

Best regards

krokodile Purchased

Hi

how can I translate the options of the theme. Example: [newsletter_form email_label=”Enter email for Poupa Energia”] in the footer ?

or the “Add to cart” in Store option ?

Thanks

Sara_p

Hello, Could you please open a ticket at http://support.yithemes.com?

Our staff will be glad to help you solve your issue.

Best regards

Hi, I’m thinking of buying this theme. One question; is possible to have more than one photo with each product? The demo shows only one!

Sara_p

Hello,

Yes, it is possible.

Best regards

RaviArt Purchased

Buongiorno, penso siano spariti gli shortcode sotto la sezione “Media & Widget” della vostra demo: Social network icons Newsletter form Testimonial slider

Sara_p

Salve,

abbiamo controllato, ma sembrano esserci tutti, come da screenshot.

http://d.pr/i/e5FI

Ha provato a ricaricare la pagina cancellando la cache?

Saluti

Default-user
RaviArt Purchased

Salve, si lo vedo anche io così…ricordavo che ci fosse anche il codice per inserirli o sbaglio? Li non ci sono…

In tutto il resto ci sono ad esempio: text[/button]

Scrivo perchè per sbaglio ho cancellato la barra della newsletter e non ricordo il codice…

Fosse un mio sbaglio mi scuso..

Grazie mille

Sara_p

No probabilmente ti riferisci a qualche demo di qualche nostro vecchio tema. In ogni caso se ci scrivi una mail a support[at]yithemes.com possiamo mandarti il contenuto della pagina così da replicarla.

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