3543 comments found

  • Australia
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years

Hi there, I am getting some funny error about the jquery on my site. www.zillagrip.com.au

blockUI requires jQuery v1.2.3 or later! You are using v1.10.2

Any idea what is going on here?

Also when i updated the theme version i had some funny things happen to my site. and when i tried to update the template to the latest woocommerce, it played up to.

The template, doesnt seem very adaptable to updates to the site.

I cant actually get an add to cart up at the moment, so no idea why the site suddenly stopped working properly.

Sara_p

Hi, please open a ticket to our developers http://support.yithemes.com and submit them the same question. Unfortunately I’m not able to help you with technical issues.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

HI I downloaded Mayashop Theme and working for the first time in wordpress. So i was wondering if anybody could help me with a few questions.

1. There is a extra (ugly) search bar on the end of my page and i would like to delete that, but i dont know how. I already went to header and removed the search code but than i delete the nice search bar i that i want to keep.

2. I would like to use a custom background in the footer how can i make this possible?

3. How do i make ‘product-blocks’ under my header-slider?

Thanks!! :)

Sara_p

Hi, please open a ticket to our developers http://support.yithemes.com and submit them the same question. Unfortunately I’m not able to help you with technical issues.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I’m using Mayashop theme. Is it possible to show the topbar with login/account links and with the cart, only in some pages? I’d like to have the homepage of the website not looking like an e-commerce, but internal pages with all proper components. Can you advice?

Sara_p

Hi, please open a ticket to our developers http://support.yithemes.com and submit them the same question. Unfortunately I’m not able to help you with technical questions.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bpeffly Purchased

HI Sara just a quick one, On the first home version slider where do i edit that text to the right of the images??? I found everything else but that…well so far XD

Sara_p
Hello,
in Theme Options slider on “Configure slider.” choose Mini Layers, then click on Configure. Now below the select you will have a new box with the text content. Here it is a screenshot: http://d.pr/i/w3aN
Default-user
bpeffly Purchased

Great thanks! Another one for you, on the “SHOP BY” drop down menu how would you make subcategories list horizontal like on the demo site, rather then vertical…?

Sara_p

Hello, you need to add the

megamenu

class to the first level menu item. Please take a look to the documentation for further informations. :)
Default-user
bpeffly Purchased

Great thanks ill look at that.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

any idea where i enter the following

apple touch icon

I cannot find where to enter it and i keep getting 404 errors when people view website with an iphone of ipad

thanks

Sara_p

Hello, they are placed in the root of the theme.

Default-user

thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi I’m having a problem with the product category pages when I use this theme – It doesn’t show the category title. Here’s the link mocksite5.info/product-category/fat-burners/

Thanks in advance for your help!

Sara_p

Hello, please open a ticket to our developers http://support.yithemes.com and submit them the same question.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Does your theme allow for both Retail and wholesale pricing dependent on the type of customer?

Sara_p

Hello, you should ask the question to WooCommerce team. The plugin manage the shop section and you can ask them if they have an external plugin that could help you.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hi

I have a client who’s wife purchased this theme for her business. Her site is not live yet however there seems to be an issue with the category pages.

They have images set to 270 by 270 but when you view a category page with 9 items on it; instead of 3 rows of 3 items it shows; 3, 1, 3, 1.

Until tomorrow I will not have ftp access; however is there a quick fix for this?

I will say that the responsive element is working.

Thanks in anticipation.

Sara_p

Hello, please open a ticket to our developers http://support.yithemes.com and submit them the same question.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Fishbum Purchased

Hi love the theme! I was wondering though if its possible to change the background image and header image when you go to different pages within the site? Thanks so much!

Sara_p

Hello, yes you can. Please open a ticket to our developers http://support.yithemes.com, they will help you and said them you already talked with me. :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bpeffly Purchased

Hi there again, I have a existing acct with americart for a payment gateway. is this compatible with Maya theme per there code that gets generated for Americart.??

Sara_p

Hello, please submit the question to WooCOmmerce team and ask them if there is an external plugin that adds this gateway.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I bought this theme. I made a page and have empty default widget area and I’d like them to just collapse instead of presenting me with Search, Archives, Categories and Blogroll.

Please advise.

Sara_p

Hello, I’m not sure to understand your question. You need to remove the sidebar from the page?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Sara, can i turn off cart mode and use catalog mode for now with this theme? thanks

Sara_p

Hello, yes you can!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Sara, can i turn off cart mode and use catalog mode for now with this theme? thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Slovenia

Hello, is there color or other filtering avaliable?

Default-user

i think if it is possible…

Default-user

and is 8 max of the product on page?

Sara_p

Hello, yes you can filter by color or attributes.

There is also an option that allows you to set the number of products per page.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Sara_p, If I purchase this template, will everything be the same as the demo version? Sorry to ask, but I barely know a thing about coding. Thanks a lot and Best Regards, Duc

Sara_p

Hello, yes you will get the sample data!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello Sara and Nicola,

I have been very disappointed with the first eCommerce theme I purchased (not YIT). I have encouraged the customer that we should change over to a theme like yours. I have been very impressed with the testimonials you have highlighted here. My client is fixated about using the Revolution slider. You have a list of 8 sliders which don’t include the Revolution slider.

QUESTIONS >> 1. Which slider one can layer the movements of images and text over a background which is similar to the Revolution Slider? It appears to be the Parallax slider. 2. What is your average turn around time for support questions, even on weekends? 3. What types of documentation is included, i.e. videos, files, etc? 4. Does the admin panel have custom CSS ability? 5. Does this theme cover logging out as my current theme does not?

Look forward to hearing back from you and hopefully moving in the right direction!

Sara_p

Hello,

1. You can use the Layer Slider, it is similar to revolution slider. Anyway we have other themes in which Revolution Slider is included. See here: http://themeforest.net/user/Sara_p/portfolio

2. As you can read in our Support Policy:
Our general support hours are Monday to Friday, 09:00 to 17:00 (GMT+1). During this time, we can generally provide feedback on any support queries within 12 – 24 hours, whilst we will also commit to answer any queries outside of these hours within 48 hours.

3. The theme includes documentation files and video tutorials.

4. Yes, it does.

5. Sure, it does. Take a look here: http://d.pr/i/ahq9

Best regards

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

I didn’t see this in your documentation. How can I change the content of emails sent and received when a user creates a new account.

Great Theme BTW!!!

Thank You!

Sara_p

Hello, those emails are managed from WooCommerce. They can be customized from WooCommerce->Settings->Email

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

Can I use my 900 px wide logo without messing up the theme’s layout?

Thank you

Sara_p

Sure :)

Default-user

Thank you! Do I need to remove some menu elements?

Sara_p

The logo does not affect the menu section.

Default-user

p.s. Is there an option to change the cart icon (Top-Left) and the add to cart when mouse over like this site? http://www.gluesign.com/wordpress/shop-2/ Thx

Sara_p

Hello, unfortunately not. The template you posted was customized by themselves!

Default-user

Good. I’ve purchased it! p.s. Are you Italians?

Sara_p

Hello, yes we are!

Default-user

Ok allora complimenti per il template! Anch’io sono Italiano :-)

Default-user

P.S. I’m experiencing problems with the w3c cache plugin. Is it a common issue? Thx Ciao

Sara_p

Puoi scrivere tranquillamente in italiano! :) I plugin di cache vanno configurati con attenzione negli shop perchè funzionalità come il carrello, il checkout, ecc rischi che non funzionano.

Default-user

ok grazie :-) hai una guida da consigliarmi per il settaggio? se attivo w3 total cache il template si sballa (menu, header e top nav) grazie ciao

Default-user

grazie :-) Ho inserito i settaggi ma cmq il template si vede male con il w3 cache. Ho aperto un ‘altro ticket (Request #21135) sul vostro sito con altre richieste,se vuoi nel ticket vi inserisco user e password del blog per farvi vedere meglio.

Sara_p

Ciao, ho risposto ieri al tuo ticket, appena posso ci torno, vedo che mi hai giá passato le credenziali d’accesso!

Abbi un pó di pazienza ancora, grazie :)

Nicola

Default-user

Grazie Nicola!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

We are very interested in buying this theme only we have some question is it possible that customers have subristion button and after that they can choose product and another one is I suppose positive, if they choose certain product I suppose any other options can be added for example weeky daily instead size etc. Thanks for replying. Sanja

Sara_p

Hello Sanja,

is it possible that customers have subristion button and after that they can choose product

You mean products are available only for registered users? In that case you can take a look to this extension: http://docs.woothemes.com/document/catalog-visibility-options/

if they choose certain product I suppose any other options can be added for example weeky daily instead size etc.
Yes, you can add your own variations.

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I had purchased this theme on 08/12 and the Item Purchase Code does not match when I try to register this after the installation. I would really like to use this fantastic theme.

I’m not sure what information you’ll need?

nontypicalbuck@gmail.com

Licensee: NonTypical Buck

Thank you, Kelly

Sara_p

Hello Kelly, please email us your Purchase Code at support[at]yithemes.com and we will check your issue out.

Best regards

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