3690 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
richwei Purchased

Hello Sara, Can you tell me how to set the country in my shop, which I only sell in Indonesia ? and how to made a shipping price list ?

Thanks

Sara_p

You have to configure the shippings and the currency on Woo Commerce > Settings :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

My mobile version shrinks down the logo to 50%, making my site look weird.

How do I edit the mobile css file in a child theme?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi noticed there is an update do you have the changelog :) before i update website thanks

Sara_p

We just updated the changelog :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
kj0283 Purchased

Is there a way i can update the theme without messing up my logo and css file?

Sara_p

With the update you don’t mess your logo, if you uploaded it in the theme options file. For custom css files you can use the custom code textarea of the theme options panel :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I also want to know what’s New In Update

Sara_p

We just updated the changelog in the theme description :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Pre-Purchase Question

Hello. I created my existing e-commerce site using Wordpress and a theme called Storefront Elegance, which no longer works as the developers don’t provide updates or support any more.

I’d like to replace this theme with a new one and Mayashop looks great. My question is whether replacing my theme with Mayashop is possible for a Wordpress amateur and whether it is possible to make a site look like your Mayashop without the aid of a developer?

I just have some concerns regarding quite a few comments here about lack of support and you seem to often just say you can’t help and to hire a developer, which I can’t afford to do.

Many thanks for your assistance.

Sara_p

Hi.

You can see a lot of great comments on our Maya page, we provide support from Monday to Friday and we usually reply in 24hrs (now we are in holidays). We provide also a lot of videotutorials.

We suggest to hire a developer to people that ask help to customize the theme (move the navigation menu, customize the design, etc.) because we can’t provide a customization service.

I think you can’t simply switch from your theme to my theme because the themes have a different framework. If you can make a fresh installation and create a new ecommerce, is better :)

Default-user

Thanks for your reply. I think this is probably not the theme for me then, as it doesn’t sound like you’d provide support for me to switch themes, so I’ll probably go with my second choice, as they are able to provide this support.

Thank you for your advice.

LG

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Please can you give the change log for the last update? And how do I update the theme?

Sara_p

Just updated the changelog :)

Here we have a tutorial about how to update Maya: http://support.yithemes.com/entries/23301486-How-to-update-MayaShop

thanks :)

Default-user

Where is the change log? :-)

Sara_p

At the bottom in the theme description page.


Added: Compatibility to WordPress 3.8
Added: support to FB Connect free plugin and integrated with the theme
Added: Hook woocommerce_grouped_product_list_before_price
Updated: LayerSlider plugin to 5.0.0 version
Updated: YITH WooCommerce Magnifier plugin bundled to last version
Updated: minimized all javascript files
Fixed: WPML error while searching for products
Fixed: Error with Last tweets widget. Replaced user name with user id
Fixed: Out of stock badge position
Fixed: Shop page content printed above the products
Fixed: Portfolio items numbers when leave empty
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

sazjewelry the changelog is on the main page of theme click tab item details and scroll down the codecanyon page :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi not sure if the theme update has a bug, it is loading full size images on the product detail page when you add gallery images for each product, prior to this update it showed images at correct size, i cant figure out if something has changed to affect this ?

thanks

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Sara

i bought your template, i want to know if i can make a list view, i want to create something like this, http://products.ntcltdusa.com/categories/rice/

or if you suggest any better way to do a list view from your work.

thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi I’m looking for instructions on how to install the MayaShop update. I saw the link you posted on someone else’s comment. I went to your site, registered, but am unable to access the instructions. It says I do not have access to that page. Help?

Sara_p

After the registration, you have to activate your theme in this page:

http://yithemes.com/theme-activation/

so you will be able to access in the support desk :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Sara!

I cant get access to my theme/website! tried every password and username on the wordpress login page i know of and it wont let me in… is there a way to reset it?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
dlaymon Purchased

Hello folks!!

Excellent theme, I find it very useful, but I’m having one small problem. I have multiple products in a category, and have the shortcode set to show that category with 12 products. I would like the remaining products to paginate, however the pagination function does not work. Can you please help? Here is the shortcode that I am inserting.

[product_category category=”sterling-silver” per_page=”12” columns=”4” pagination=”yes”]

To see the page in action, view http://singbrands.com/sterling-silver/

Thank you in advance for your help.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

We purchased this theme for another website and have had good support and are happy with our purchase. We are considering it for another website for a winery and wanted to know if we can sell both wines and wine-club memberships billed quarterly.

Sara_p

I think yes if you create both (wines and membership) like products, maybe you need some Woo Commerce extension for the billings. I suggest you to ask this to the Woo Commerce support or search for an extension :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

We purchased this theme for another website and have had good support and are happy with our purchase. We are considering it for another website for a winery and wanted to know if we can sell both wines and wine-club memberships billed quarterly.

Sara_p

I think yes if you create both (wines and membership) like products, maybe you need some Woo Commerce extension for the billings. I suggest you to ask this to the Woo Commerce support or search for an extension :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
Fellipe Purchased

Hello! I’ve this web with your theme, but I can’t control the line “related products” and put them on the same line. What’s wrong?

Thanks!

http://www.medoslibrosalud.com/2014/producto/tratamiento-osteopatico-de-las-lumbalgias-y-lumbociaticas-por-hernias-discales/
Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Contact form is not working when i send mails. http://lifesavingindia.org/contact/ Kindly help !
Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Where do i locate the text for the mini layer slider. the static text next to the slider, I cannot find where to edit this text.

Sara_p

Appearance > Theme options > Slider, select “mini layer” and click to “configure”. Then you can find the textarea :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

How do I completely remove the reviews tab that appears on product pages?

‘Allow reviews’ is already unchecked in WooCommerce settings, but the tab remains and so does the option to leave a rating.

thanks.

Sara_p

In the product page, in the “Product Data”, click on “advanced”. Here you can find “Enable reviews”. :)

  • Bought between 500 and 999 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States

@ckwellington Yes you can but you will need the extension for recurring billing from woocommerce. I think it’s $49 but check their site to make sure.

by
by
by
by
by
by