3918 comments found

Hi, I can only see short codes for quarter,thirds but no half column short codes? I want to place two images side by side, do you have the short code for half

Sara_p

Sure, you can use:

[two_fourth]your image[/two_fourth]

on the first image and:

[two_fourth_last]text[/two_fourth_last]

on the second :)

Hi, do you have the short codes for half, I can only see quarter and third short codes with the Maya theme

Sara_p

Sure, you can use:

[two_fourth]text[/two_fourth]

on the first image, and:

[two_fourth_last]text[/two_fourth_last]

on the second image :)

I’m having trouble activating this theme on the YIT theme activation page. I purchased the theme on theme forest yesterday. I only bought the regular license no the extended license so there is no license certificate showing up as per your activation instructions. I’d really like to import the live preview settings. Please help

Thanks

Default-user

NEVER MIND! I figured it out eventually. Thanks!

Hi, Does this theme translation ready to Simplified Chinese? Thanks.

Sara_p

yes!

Default-user

Hi, I’ve purchased this maya theme, but I can’t find the Simplified Chinese .mo file in languages folder, can you help me with it plz?

I also have activated the theme just few mins ago. Thanks.

Sara_p

The theme is not translated in chinese, you asked me if is translation ready, and yes, but you have to translate it yourself using the PoEdit software.

Is there a way to order the tabs in a Features Tab? I have tried changing the publish date as well as re-saving each feature, but the order does not change when displayed.

Thank You

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

i have problem while trying to upload and install the mayashop. It says “missing temporary folder”. How to fix it?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hey Sara, Is there an easy fix for shortcode “medium” for images, in new version I get “large” image when setting to “medium” but “small” works fine. Luca’s on it but I hate to burn them out with the easy ones, and forgot to ask him how to change out logo in the custom login.

I did buy, still waiting, still does not work for 8 days. I am not satisfied. I already opened a ticket, I am so tired to wait that.

http://support.yithemes.com/requests/26323
Sara_p

Just ask to my developer to check your ticket. thanks

Hello , With an android tablet and Chrome, Seems that my sub-level navigation isn’t working. That is, when I click on top level navigation I’m directed to those top level pages. But, even though the sub-level navigation items appear when I roll over the top level navigation and I click on them I’m still directed to the top level navigation pages. This doesn’t happen on my computer. Just on the mobile devices.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Default-user

With the option “PC Version”, it works. But visitors do not have this reflex… Best regards

Awesome Great Theme Design bro…

Sara_p

thank you :)

I purchase Mayashop and in my contact page map doesn’t display. I entered the link src but still doesn’t show anything, any advice will be appreciate it.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Tried to download demo files and was told that I didn’t have access.

Default-user

Got access but get errors

I am being told the the purchase code is invalid.

Default-user

Never mind I got it to work.

I can’t upload my new theme on wordpress! PLEASE HELP!

On Wordpress I select: 1. Select Dashboard 2. Select Change your theme completely 3. Select Upload tab 4. Click Browse 5. Select Maya.zip 6. Press Install Now 7. The screen ask “Are you sure you want to do this? Please try again.” It has no check box to confirm the only option on the screen is to click please try again.

Sara_p

It seems you have some upload limits on your panel. Can you try to upload the theme using an FTP software?

Default-user

Sarah can you provide specific steps that I can follow to use filezilla

Default-user

Sarah, I am new to WP and I need your help in changing the upload file size

jay4 Purchased

Hi Sara,

I’m trying to move my sidebar to the right. Your comments keep talking about the “Page Panel” but I cannot find anything of that sort under the theme settings?

I am running the latest version of Maya Shop 2.4

Thanks.

Sara_p

On Maya there is not the page panel :) You have to use the “options of the page” panel on the right side of the page, and in the “layout” select you can set the sidebar position.

Check here: http://i43.tinypic.com/29w1y79.jpg

Just wanted to let you know we purchased another copy of this same website because of the ease of use, appearance, and support.

God bless

Sara_p

Thank you so much :)

Hello, When I am searching on google for my website, under the name of my website on google search there is this code (Home page code): product_categories_slider ids=699, 672, 27, 22, 20 orderby=name order=ASC columns=12 hide_empty=0|1.

How can I ged rid of it? Thank you

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hi, I got the error when i set the template for the blog page. Call to undefined function yiw_post_id() in /home/itsabout/public_html/wp/wp-content/themes/maya/maya/blog.php on line 30

Can you please help me?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi Sara, I have an older version of Maya Shop (version 1.8) and need to update to the current version (version 2.3.0) I am going to do a full backup of my website but do you think I’ll have any problems making the update?

Sara_p

I think no issues, you have to use also the last version of Woo Commerce. ;)

Can you try to update the theme on a local host before to update it online, if you have a selling site?

DickeyBub

Hi Sara, I’ve been working the last couple days making backups and setting up a test site….the test site isn’t fully set up yet but will be soon. You mentioned we need to use the latest version of Woo Commerce….but we use Jigoshop right now….is that going to be an issue?

Sara_p

We updated the theme also for Jigoshop, no issues i hope :)

Hi Sara,

I have an issue with my sliders/sidebars since I have updated the theme. The Homepage slider is ok, but the slider for the other pages on the menu bar are all the same, even though I have set a different slider for each page? If you have a look at the website below, you will see the same slider for all pages on the menu bar – can you please tell me how to change this? Maybe its to do with the category’s? The same problem is with the sidebars..

www.aromabasket.co.uk

Thanks Andreas

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

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