3688 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Sara,

I’ve stupidly updated to woocommerce 2.1 without checking compatibility and it’s all gone wrong, please tell me there’s an update coming soon :(

Cheers,

Gareth

Sara_p

Hi,

I’m sorry, we know the compatibility problems with Woocommerce 2.1 and we are working to solve it asap and release a temporary fix in these days! We will announce updated news right in this thread: http://support.yithemes.com/entries/41041226-Woocommerce-2-1-problems-

If you want download the previous version of Woocommerce, this is the link. Woocommerce 2.0.20: https://github.com/woothemes/woocommerce/archive/v2.0.20.zip

Please be patient, Thank you. :)

Default-user

Hi Sara,

Do you have an ETA for the woocommerce update?

Cheers,

Gareth

Sara_p

I hope we can send the update in the next 3-4 days, we have to work on different themes, and Woo Commerce changed a lot of things so we need time :(

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How can i add footer area for terms and conditon, about us and etc?

Sara_p

You have to set big footer on Theme options > footer panel, then in Appearance > widget you can use a custom menu widget in the footer row panel :)

  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years

Hello, I have up-to-date the WooCommerce 2.1, and a line of code is set up. I just realized that you said Gareth, so WooCommerce 2.0.20 download via your link.

And there, very big problem. My site no longer works!

Blank page with a line:

Fatal error: Call to undefined method Woocommerce::instance() in /homez.634/coalacou/www/boutique/wp-content/plugins/woocommerce/woocommerce.php on line 884

Sara_p

Hi,

I’m sorry, we know the compatibility problems with Woocommerce 2.1 and we are working to solve it asap and release a temporary fix in these days!

We will announce updated news right in this thread: http://support.yithemes.com/entries/41041226-Woocommerce-2-1-problems-

If you want download the previous version of Woocommerce, this is the link.

Woocommerce 2.0.20: https://github.com/woothemes/woocommerce/archive/v2.0.20.zip

Please be patient, Thank you.

karlxena

Hello, thank you to read my message above!!

When I handed WooCommerce 2.0.20, then I have no website, and more I can not go into administration.

Thank you for viewing this page:

http://coala-couches-lavables.com/boutique/

Fatal error: Call to undefined method Woocommerce::instance() in /homez.634/coalacou/www/boutique/wp-content/plugins/woocommerce/woocommerce.php on line 884

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi how are you. Please use the image link below, where can I change the high lighted text in home page?

http://i57.tinypic.com/301q0e1.png

Thanks.

Sara_p

In Appearance > theme options > slider > configure the mini revolution slider, you can find the textarea here and edit or remove this text :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
NYGRD Purchased

Read your response to karlxena – Just wanted to add that my site looks terrible since the woocommerce update I did today as well (http://tinyurl.com/o4je258) – pics are blurry, custom buttons gone, ribbons don’t work etc.. Will keep looking out for the update to this theme…!!

Sara_p

I’m sorry, we know the compatibility problems with Woocommerce 2.1 and we are working to solve it asap and release a temporary fix in these days!

We will announce updated news right in this thread: http://support.yithemes.com/entries/41041226-Woocommerce-2-1-problems-

If you want download the previous version of Woocommerce, this is the link.

Woocommerce 2.0.20: https://github.com/woothemes/woocommerce/archive/v2.0.20.zip

Please be patient, Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
How do I allow coments and testimony in my page ? http://www.innovaremoda.com.br/?page_id=120 for my cleintes publish Thanks
Sara_p

Please read the documentation, we explain very well how to create the testimonials.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, after I’ve updated to woocommerce 2.1.1 today, the admin panel shows up “Your theme has bundled outdated copies of WooCommerce template files” error message, and my website is crashed after that.

Would you please update the theme for this issue ASAP? Thanks. http://www.topfurniture.com.au/product-category/bedroom-furniture/

Screen shot: http://i57.tinypic.com/2irm7mx.png

Default-user

Sorry, the above address this is about my ROOM09 theme shop.

BUT both the ROOM09 and MAYA themes I purchased from you has same problem with woocommerce 2.1.1.

Maya shop admin panel error message screen shot: http://i61.tinypic.com/sw8g.png

Cheers, look forward to hearing you ASAP. Thanks.

Sara_p

Hi,

I’m sorry, we know the compatibility problems with Woocommerce 2.1 and we are working to solve it asap and release a temporary fix in these days!

We will announce updated news right in this thread: http://support.yithemes.com/entries/41041226-Woocommerce-2-1-problems-

If you want download the previous version of Woocommerce, this is the link.

Woocommerce 2.0.20: https://github.com/woothemes/woocommerce/archive/v2.0.20.zip

Please be patient, Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Poland

after adding attributes to the http://www.etobak.pl/product/liquid-e-tobak/ vanished me the opportunity to add to the cart. How and where I can improve it?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Sara_p

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
quiny Purchased

Hi there Sara, I`ve just purchased your theme.. Thank you for that! Just wanted to know something please.. on your Get Started Page under “Install sample content” it says by #2 “select the .gz file you downloaded on our forum”

Where do we get this .gz file please? :-) Thank you for your assistance. Regards Johnny

Sara_p

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page > Themes > Maya section you can download the sample data :)

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
adput Purchased

Hi – I am getting a 404 error on my pages. I’ve re-saved the permalinks and deactivated all plugins except woocommerce.

This happens on pages that were created when I imported the sample file and also any pages I have created myself.

Please advise.

Default-user
adput Purchased

Turns out it’s a problem with woocommerce permalinks. It works fine when the ‘Product permalink base’ is set to ‘Shop base with category’ (/shop/ product_cat ).

But if I try to use the ‘Custom base’ and drop ’/shop/’ and just have ‘ product_cat ’ then I get the 404 error on all my pages except the product pages.

Oh well.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Is the 2.4 compatible with the new release of woocommerce 2.1.1 ? because I have mayashop 2.3 and the shop design is not displayed. So I’m wondering if I need to update now or if you will release asap a new template update? thx

Sara_p

we will release an update the next week, we are currently working on this.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I recently installed a SSL for my website and am having error problems. I see other people have had issues. Do you have any suggestions?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Sarah, I saw your post that dated ten years ago. I just purchased Maya Shop and you mentioned there is an option that is one click that sets the site identical to the sample/promo. Is that option still available?

Sara_p

Sure (ten years ago?! lol :D)

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page you can download the sample data :)

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Referring to comment: “We have a support forum where we provide free support, videotutorials and the sample data so you can make your site like our demo with just one click.” I’m lost and a bit frustrated…for now :)

Sara_p

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page you can open a ticket, download sample data and watch our videotutorials :)

Thanks!

Default-user

Thank you. I followed the above instructions and I’m having issues uploading the sample data. It says “time out” every time I try. Please advise.

Default-user

I found my answer Sara.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Damm! My webshop looks horrible after the woocommerce update….... I hope there will be an solution soon?

Sara_p

We will send an update in the next week. Woo Commerce changed a lot of files and we are working very hard on this.

SnappyWebdesign

Hi Sara, thanks for the quick reply. Are there also new feutures in the update?

Sara_p

No, we only add the woo 2.1 support. thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello lovely theme indeed. But having problems setting it up I have checked both yithemes.com and registered for support read all the the help documentations and still having issues.

Above my ‘shop’ page I am getting this message:

” Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘woocommerce_price_filter’ not found or invalid function name in /home/theoxfordgallery/public_html/wp-includes/plugin.php on line 199

Warning: array_unique() expects parameter 1 to be array, null given in /home/theoxfordgallery/public_html/wp-content/plugins/woocommerce/includes/class-wc-query.php on line 345

” It is really frustrating as I have no idea what I have done wrong since I JUST installed it. I downloaded and imported the sample MAYA documents from yithemes.com and its still saying that.

Also the Elastic slider is just black with “loading” after set up and does not show any images I have uploaded. Could you please sort this out I am under a strict deadline need support asap. Thanks.

Default-user

Managed to get the slider working but that error message on the shop page I have no idea how to fix. So please can I have some support on that. I am setting the website up from the downloaded sample file from the support page so all settings should be the same.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Regarding the Woocommerce update issue – you should be careful about posting a link to an old version of Woocommerce. If people have already made the mistake of updating, and then try to overwrite with the old version, it will break their site. I would warn people that the old version of Woocommerce can only help you if you are installing it on a fresh new site.

Sara_p

Or if the users Made a backup ;)

Default-user

Yep, if they have a backup they wouldn’t even need to install an old version because the backup would contain the old version. If they did not make a backup, their only option is to just wait for the theme update and they should not try to reinstall an old version of Woocommerce, which some people have done making things worse as seen in the comments on this page. You might want to put a note by the link to the old Woocommerce file so people know not to use it unless they have brand new site.

Sara_p

thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
miou Purchased

Dear Sara_P, I have bought this template for a client and it was working just fine until the update. I understand that you are on the Woo-Commerce issues so I am not going to ask you about those.

However, I would like to ask you whether you are aware of the problems that have risen on the Sliders. The slide sequence does not show unless you press the forward button manually, and in other cases the slides do not appear at all.

Please do let me know if this is a problem you are working on. I am kind of exposed to my client and I really need to provide them with some answers.

Thank you very much in advance.

Default-user
miou Purchased

Also, there is another thing: in the shop page, there are empty spaces among the products displayed, as if the products are not allocated in every space/box of the grid. Please look into it and let me know!

Many thanks! Eleonora

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I am looking into purchasing this theme, looks really nice. I was wondering if the theme offers radio buttons to list product variations with the price next to it.

Here is an example, http://www.angelswingsgifts.com/proddetail.php?prod=RPT001

Does woo commerce cost extra to add to this theme?

Thanks.

Sara_p

Woo Commerce is free, you have only to install it. For the product variation you can have a dropdown, not a radio button. :)

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