3810 comments found

I cant find the dummy data for this theme.

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page > themes section > Maya you can find the demo files (sample data) to download.

Thanks!

I realise the typography isn’t showing the previewed font. Any idea?

Sara_p

I’m sorry but we don’t have a preview feature in this theme.

Question :

when uploading the latest update, I notice there are two folders “woocommerce” and “woocommerce 2.0” as I wish to continue running 2.0.20 do I upload the theme as in a normal way or do I upload and only upload the folder for woo version?

I am using FTP as this is my preferred way

thanks :)

Sara_p

Is a strange alert, my developer just checked but he didn’t understand why you have this message :(

Default-user

thanks, it is in system status, I checked the files in the woocommerce folder in theme, they are the older versions thanks

Sara_p

We know this error, this is just a woocommerce warning, the theme is working fine, this is just an alert and we will release the update as soon as possible.

renoide Purchased

Hello again! I’d like to add a new currency type/simbol on my Maya Shop theme , where could I do that? Thank you!

Sara_p
You can follow this tutorial to add a currency on Woo Commerce: http://docs.woothemes.com/document/add-a-custom-currency-symbol/
Default-user
renoide Purchased

Awesome, it worked, thank you!

Sara_p

Glad to read this :)

fabdiva Purchased

Hi Sara. I need your guidance again, please? I upgraded to the latest wc and wp. Because I am a novice in this arena, I don’t quite understand all of it. However, my beautiful ribbons have all disappeared. Where do I need to look to put them back? Now, “Select Options” is a button.

I had the Home (demo) version as my home page w/ New Arrivals and Best Sellers product sliders with a big footer and a centered footer. Now, they are gone too – footers as well. I tried to understand WC’s new WC Products widget but I don’t understand how to put a widget on the home page when it’s not in a sidebar. HELP! PUHLEEAAZZEE?? :crying:

Default-user
fabdiva Purchased

If I delete the theme altogether and upload the files will that delete my slider, images and what little content that is still working?

Default-user
fabdiva Purchased

RESOLVED!!! Nevermind…walk away, grab a Butterfinger candy bar and the light bulb goes off! Ok. I’m good. I’m good.

i have a quick pre buy question, i have a furniture store and im trying to get a theme where customers can customize theyr chosen item like change the color of a sofa or add a different armrest to the love seat. please let me know if i will be able to do that with this theme and if not do you guys have a theme they can do that with. thank you

Sara_p

You can create product variations so add to the sofa the availables colors or the available armrest, and the user can choose before to add to the cart the product :)

Pre Sale Question

Can I use this theme as a catalouge option only with the purchsing option switched off. Thanks Bill

Sara_p

Yes :)

Hi

can anyone point me in right direction

twitter has given me a meta code to place in the head of index page, but I cannot find where to enter this in the theme settings

thanks

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your needs to my developer.

Thanks!

Is it save to update the woocommerce version 2.1.3 ? Thanks in advange :)

Sara_p

Please wait tomorrow :)

ola_ola Purchased

Is the last updated (25 February 14) MayaShop compatible with new WooCommerce version 2.1.3?

Sara_p

It seems yes, but please wait tomorrow, i will ask to my developer so we can be sure :)

dhult Purchased

I have installed the sample content and I assume I don’t create new pages but rather change the options in the existing sample pages? Also, the sample pages that I don’t want to show (ie. the menu items that say Home Version IX, Home Version II, etc. how do I hide these pages? How do I hide sample content I don’t want or do I just trash it? I am doing all of this on the child theme by the way.

Sara_p

You can also create new pages, or edit the pages of the demo… is your choice :) In appearance > menu you can find the menu and remove the pages, and in pages you can delete the pages you want to remove.. you have to customize manually everything.

dhult Purchased

I have tried to upload the home page slider, I have gone through the tutorials on how to do this. I go through all the options on theme options to configure the Nivo slider and I can see all of my options working when I click on the view page button. But then I go to the live version of my site and it is still the Maya shop sample content. Where has my slider and text gone?

Default-user
dhult Purchased

solved

Sara_p

great :)

dhult Purchased

I am having problems with my header in the logo space on my front page. I have installed a long rectangular header but even if I configure it to be centered or align left it still stays in the middle.

Default-user
dhult Purchased

Also, what size header/logo should I be uploading? When I upload my regular header it is so large and takes up half the page.

Hello , can somebody help me, i have mayashop theme and i recived a link with new update. how do i update? thank you

Sara_p

You have to download again the theme from themeforest and upload the new files using an FTP software. :)

dhult Purchased

I can’t find any videos in your website forum. Once I happened upon them by accident but cannot relocate them again. Under your support header a video link in the menu would be helpful. In the meantime can someone direct me there.

Default-user
dhult Purchased

I am not trying to be negative but all of your links to video tutorials don’t work. Even ones posted 3 months ago. How is this support forum supposed to be helpful if your links no longer go anywhere. Please update these pages as this is wasting peoples time and they paid for this service. Thanks.

Sara_p

I think you are using the wrong url.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page > themes sections > Maya you can find the videotutorials list.

Default-user
dhult Purchased

I eventually found it but it would be good if it was easier :-)

Pre-purchase question:

Hello, I’ve tried many themes but most of them the featured products shown on the home page / catalog page are not the same size. Is this theme is auto generate the products thumbnail photos to be the same, even the photos ratio is different? Thanks.

Sara_p

On Woo Commerce you can set this, set “hard crop” for the images, the theme will cut the image to make all the thumbs with the same size.

compros Purchased

Hi Sara, Love the theme, thanks!

I am using the following short codes to show products on the homepage: items per_page=”10” columns=”5” orderby=”date” order=”desc”

Problem: some the products have a very long name, while others only have a short one. How can I limit the number of characters displayed?

Sara_p

I’m not sure if this is possible, maybe editing the theme files.

Try to open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

I was wondering the same thing, is it okay to update to WooCommerce version 2.1.3? They said its a major update, backup of course to be safe. :)

Default-user

Never mind, I took the drive. I just did a backup and updated and everything was good. :)

dhult Purchased

I am uploading an image in the Appearance>theme options>header section under the Logo URL and no matter what size the image is (I have tried large to very small images with photoshop) and no matter whether I specify whether it should be a thumbnail or large size or whatever after I upload it, it always stays the same size. Help!!

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

dhult Purchased

Very nice theme and good response on support! A few questions:

!. How do I set up a sidebar with a header of something like “Let’s Get Social” and then list the social icons (facebook, etc).

2. Also, how can I upload and use my own social icon images?

Sara_p

1. You can use a text widget and use the social icons shortcode inside the widget.

2. You can replace the icon images in the images folder or add a custom css rule in the custom css textarea (so you will not lose the change with the theme update)

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