On my FAQ page I can’t get my categories to show? I have assigned all FAQ questions to categories, what am I doing wrong?
please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.
And then in the “Get support” page open a ticket and explain your issues.
I cannot get my product subcategories to display correctly, any thoughts on why? When I click in the main category it takes me to that page then all the products from all the subcategories of this main category display together in a row, without any subcategories present.
I am uploading a favicon in the suggested image size and it does not change?
Hi, on my website i put the following code to get the recent products
[recent_products per_page=”30” columns=”6” pagination=”yes”]
but i see different number of products for each paginated page.
On the first page i can see 1 row of 6 products, in second page i can see 19 products for example.
Can you help me fix the issue?
thank you very much
Would you be able to provide me with a link to some FAQ on updating procedure of Maya theme.
I did a copy of a website, to make and test update to the latest WooCommerce (which was a major one comparing to what I had) and some of the shop features got broken.
So I overwrote Maya theme folder with the latest version, and since I’m using a child theme I did the same for it.
Now, while the most of the shop is working and looking fine, only need to bring back few css fixes, there’s one error I get though, when viewing a product with related products, like here – http://www.bunytest.abbott-dev.com/product/motte-bailey/ I get this error, and missing sidebar and no lightbox functionality in place:
Fatal error: Call to a member function visibility_meta_query() on a non-object in /home/abbottco/public_html/abbott-dev.com/bunytest/wp-content/themes/maya-child/woocommerce/single-product/up-sells.php on line 17
If anyone could look into it and get back to me, thanks.
oh, and tabs get broken as well, in summary – product pages with related products on them are broken.
two more issues, less important but still:
- when opening a page with tabs on it, all the tabs contents are visible 1 by 1, instead of just showing first tab content, example: http://www.bunytest.abbott-dev.com/our-gallery/
- blog page (elegant style) is showing full posts now instead of excerpts and ‘read-more’ link, example: http://www.bunytest.abbott-dev.com/category/media-coverage/
HI just bought this theme. I tried to get support from http://www.yithemes.com but has no response.
Was having problem with the magnifier. Basically, it doesnt seem to work and i do not know why. Nothing happens when mousehover my product image. Please help. Thank you
Please provide me the ticket number, thanks
What is the ideal image size for the Nivo Slider?
What is the ideal image size for the logo so it fits nicely on the top of the page?
1- Nivo slider: 608 pixel * 270pixel
2- Logo 220pixel * 80pixel
these are the size we are using in the demo
MayaShop Version 2.5.2 is compatible with new WooCommerce version 2.1.3. Tested and working!
thank you so much we was not sure about this!
if I wanted to draw my own cart image what are the image dimensions. The cart at the top of the page for checkout
112pixel * 95pixel, you have to made a new background like the ribbon we use with the cart icon
Can someone please tell me where to find the Maya update? I’m currently running Maya 2.4.0, WordPress 3.8.1 and WooCommerce 2.1.3 but I’m not getting the auto update for Maya within WordPress. Any suggestions?
I have some warnings popping up on my shop page that I think is directly related to some incompatibilities with Maya 2.4.0 and Woo 2.1.3. Any help would be GREATLY appreciated as I’ve been digging through code for days trying to figure this out!
You have to download again the theme and update it using an ftp software. The last version of Maya is fully compatible with woo 2.1.3
Hi Sara -
I have updated to latest version of WC, WP and MayaShop. However, when I am trying to add a variable product (all my products are variables), it does not add to the cart. The cart says it’s “empty.” All the research I have done says it’s a theme issue. Is there a quick fix for this? Any documentation I can read to solve this problem?
Since I’ve upgraded everything to the latest versions – MayaShop, WP and WC, I’ve encountered a problem with my ribbon. The ribbon below the products say “Select Options.” However, the words Select Options are not fitting on the ribbon. All you see is “Select” on the ribbon and “Options” is underneath. I’ve also noticed that the letters are in all caps. Please tell me how to get the words to fit and/or where to go to customize the text on the ribbon.
Before I purchase theme, can I add a purchase now button where users can buy a single product without login or register to site?. or in bazar shop theme.
Yes, the user can purchase the product also without register on the site
purchase now button?( next to all add to chart button)
I’m torn between purchasing this or Room9 and wanted to know if this theme has maintenance mode, and a mailing list popup included as well.
Hi there, i am struggling to install this theme PLEASE HELP!!!!
Which issue do you have exactly? I suggest you to open a ticket for technical help.
hey thanks for the reply, I have managed to install it, seems ftp works better with big files rather than installing it from wordpress, thanks the theme looks awesome!!!!
Is MayaShop compatible with new WooCommerce version 2.1.4?
It seems yes
I’m about to purchase this theme for a customer of mine and I really like it finally a theme what has a nice mobile menu, even on BB, lately ppl forgetting there are still many ppl using those devices. The question of mine, that is it possible to remove the shopping cart from the top and put it in the menu somewhere instead? My client doesnt want to highlight that its a shop. It has more a portfolio function first than a shop! I hope i can do that and i will be able to do some magic with your theme. Nice work
Sure, you can turn off the cart on the top and add a simple “shop” page in the menu
What currency does MayaShop support? Can I customize the currency?
I would really like to be able to show an alternative product image on rollover on category pages. I was wondering if this might be a possible future feature or is there any way of achieving this using an extension?
WC Version 2.1.5 is out & it’s compatible with WP version 3.8.1. Tested & Working!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.