3923 comments found

dhult Purchased

On my FAQ page I can’t get my categories to show? I have assigned all FAQ questions to categories, what am I doing wrong?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

dhult Purchased

I cannot get my product subcategories to display correctly, any thoughts on why? When I click in the main category it takes me to that page then all the products from all the subcategories of this main category display together in a row, without any subcategories present.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

dhult Purchased

I am uploading a favicon in the suggested image size and it does not change?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hi, on my website i put the following code to get the recent products

[recent_products per_page=”30” columns=”6” pagination=”yes”]

but i see different number of products for each paginated page. On the first page i can see 1 row of 6 products, in second page i can see 19 products for example.

Can you help me fix the issue? thank you very much

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi, Would you be able to provide me with a link to some FAQ on updating procedure of Maya theme. I did a copy of a website, to make and test update to the latest WooCommerce (which was a major one comparing to what I had) and some of the shop features got broken. So I overwrote Maya theme folder with the latest version, and since I’m using a child theme I did the same for it. Now, while the most of the shop is working and looking fine, only need to bring back few css fixes, there’s one error I get though, when viewing a product with related products, like here – http://www.bunytest.abbott-dev.com/product/motte-bailey/ I get this error, and missing sidebar and no lightbox functionality in place:

Fatal error: Call to a member function visibility_meta_query() on a non-object in /home/abbottco/public_html/abbott-dev.com/bunytest/wp-content/themes/maya-child/woocommerce/single-product/up-sells.php on line 17

If anyone could look into it and get back to me, thanks.

Default-user

oh, and tabs get broken as well, in summary – product pages with related products on them are broken.

Default-user

two more issues, less important but still:

- when opening a page with tabs on it, all the tabs contents are visible 1 by 1, instead of just showing first tab content, example: http://www.bunytest.abbott-dev.com/our-gallery/

- blog page (elegant style) is showing full posts now instead of excerpts and ‘read-more’ link, example: http://www.bunytest.abbott-dev.com/category/media-coverage/

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

HI just bought this theme. I tried to get support from http://www.yithemes.com but has no response. Was having problem with the magnifier. Basically, it doesnt seem to work and i do not know why. Nothing happens when mousehover my product image. Please help. Thank you

Sara_p

Please provide me the ticket number, thanks

Default-user

(#30838)

dhult Purchased

What is the ideal image size for the Nivo Slider?

What is the ideal image size for the logo so it fits nicely on the top of the page?

Thanks!

Sara_p

1- Nivo slider: 608 pixel * 270pixel

2- Logo 220pixel * 80pixel

these are the size we are using in the demo :)

MayaShop Version 2.5.2 is compatible with new WooCommerce version 2.1.3. Tested and working!

Sara_p

thank you so much :) we was not sure about this!

dhult Purchased

if I wanted to draw my own cart image what are the image dimensions. The cart at the top of the page for checkout

Sara_p

112pixel * 95pixel, you have to made a new background like the ribbon we use with the cart icon :)

Can someone please tell me where to find the Maya update? I’m currently running Maya 2.4.0, WordPress 3.8.1 and WooCommerce 2.1.3 but I’m not getting the auto update for Maya within WordPress. Any suggestions?

I have some warnings popping up on my shop page that I think is directly related to some incompatibilities with Maya 2.4.0 and Woo 2.1.3. Any help would be GREATLY appreciated as I’ve been digging through code for days trying to figure this out!

Sara_p

You have to download again the theme and update it using an ftp software. The last version of Maya is fully compatible with woo 2.1.3 :)

Hi Sara -

I have updated to latest version of WC, WP and MayaShop. However, when I am trying to add a variable product (all my products are variables), it does not add to the cart. The cart says it’s “empty.” All the research I have done says it’s a theme issue. Is there a quick fix for this? Any documentation I can read to solve this problem?

Thank you.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Sara -

Since I’ve upgraded everything to the latest versions – MayaShop, WP and WC, I’ve encountered a problem with my ribbon. The ribbon below the products say “Select Options.” However, the words Select Options are not fitting on the ribbon. All you see is “Select” on the ribbon and “Options” is underneath. I’ve also noticed that the letters are in all caps. Please tell me how to get the words to fit and/or where to go to customize the text on the ribbon.

Thanks, again!

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi,

Before I purchase theme, can I add a purchase now button where users can buy a single product without login or register to site?. or in bazar shop theme.

Sara_p

Yes, the user can purchase the product also without register on the site :)

Default-user

purchase now button?( next to all add to chart button)

Hi Sara!

I’m torn between purchasing this or Room9 and wanted to know if this theme has maintenance mode, and a mailing list popup included as well.

Thanks!

Hi there, i am struggling to install this theme PLEASE HELP!!!!

Sara_p

Which issue do you have exactly? I suggest you to open a ticket for technical help.

Default-user

hey thanks for the reply, I have managed to install it, seems ftp works better with big files rather than installing it from wordpress, thanks the theme looks awesome!!!!

Sara_p

thank you :)

Is MayaShop compatible with new WooCommerce version 2.1.4?

Sara_p

It seems yes :)

Hey, I’m about to purchase this theme for a customer of mine and I really like it finally a theme what has a nice mobile menu, even on BB, lately ppl forgetting there are still many ppl using those devices. The question of mine, that is it possible to remove the shopping cart from the top and put it in the menu somewhere instead? My client doesnt want to highlight that its a shop. It has more a portfolio function first than a shop! I hope i can do that and i will be able to do some magic with your theme. Nice work :)

Sara_p

Sure, you can turn off the cart on the top and add a simple “shop” page in the menu :)

Hi,

What currency does MayaShop support? Can I customize the currency?

Thanks!

I would really like to be able to show an alternative product image on rollover on category pages. I was wondering if this might be a possible future feature or is there any way of achieving this using an extension?

WC Version 2.1.5 is out & it’s compatible with WP version 3.8.1. Tested & Working!

Sara_p

thanks :)

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