3769 comments found

i don’t find the data dummy ? where is ?

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page you can download the demo files :)

sinqof Purchased

Hi Sara,

I have problem with add to cart button for variable product since update to woo commerce 2.1, Do you know how to fix this?

I already de-activate all others plug in but the button still not showing.

Thanks

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

RaviArt Purchased

Ciao! Non ricordo lo shortcode per inserire Newsletter form nel footer… Potresti ricordarmelo? Penso sia utile anche per gli altri utenti :) Grazie mille!

Sara_p

Puoi trovare tutti gli shortcode nella documentazione del tema, pagina “shortcodes” :)

wongcp Purchased

Hi! I would like to ask if i can have one more image in portfolio.

When i click on a portfolio item, it will pop up a lightbox of the featured image, can i have one more image into that? What i would like to do is having one thumbnail but two or more images in lightbox.

Sara_p

I’m sorry this is not possible with this theme.

Hi Sara, Thanks for all your hard work keeping us users up and running! The http://support.yithemes.com/forums page still mentions that we should not update to WooCommerce 2.1 yet. What is the real status here? Thanks! Michael

Sara_p

We removed the alert for the 2.1, you can update now :)

Snerp Purchased

Hi is Mayashops latest update finally compatible with the latest WooCommerce Update 2.1.5? I see the “Update Warning Notice” on the support forum has been removed, but there is no info pertaining to your new update. Please let me know.

Sara_p

Yes, Maya is now compatible. I hope we fixed all the minor issues now.

hello, After clicking on my product i can see 2 products images, on my product page, you can take a look at http://www.ringtodrink.com/shop/package-deals/mr-jack/,

please advice.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hello Sara_p: I upgraded my shop to WooCommerce version 2.1.5 I also updated the Maya template but now I have problems with the top menu, I can not access the categories of home featured products were removed from the website. Please if I can help. Thank you!

Acidreams

Hi, problem solved. thanks

Sara_p

Great :)

Hi, problem solved. thanks

Sara_p

Great :)

jfrary Purchased

Hello,

I’m having trouble locating the other backgrounds in the demo. Right now I only see 4 backgrounds in the /images/backgrounds

Thanks

Sara_p
Hi, Here you can download all the backgrounds images available for this theme: https://dl.dropbox.com/s/0nwtcg3p8pbb7np/backgrounds_v1.0.zip In the background section of the theme options panel set “custom” and then upload the background you want to use :)

How do I update the maya theme? I redownloaded it and uploaded via FTP exactly how it said but my wordpress is still telling me Im using the old version?

Sara_p

Are you using the child theme?

Default-user

I dont think so?

Sara_p

I can’t understand your issue, check again the changelog of the theme you downloaded to be sure you have the last version.. Let me know. Thanks

hi

few backend admin problems with latest theme update when using safari 5.1.0 such as menus not appearing in correct places, or search box in media loader not showing, this is only since update

thanks

Default-user

closed associated with theme IP issue below

Sara_p

So do you fixed? :)

After updating theme, the TTFB (time to first byte) jumped from less than 800ms to 11.2 seconds

there is a problem with theme, but I have no idea what it could be

is anyone else having same issue ?

thanks

Sara_p

Thank you :)

Default-user

sara, this should still be explain why it needs to be linked to communicate with an IP address, as peoples firewalls will block it, because it is within a range some of which are blacklisted

Sara_p

Just reported this to my developers, thanks.

Del2509 Purchased

I purchased this theme and tried to upload it directly using the zip file. I get the message “Are you sure you want to do this. Please try again”. This seems to be a standard message and I raised a ticket 4 days ago. It still isn’t resolved. I thought you would have had better customer service as onlt replied back to me qith a question and nothing since.

Sara_p

Maybe you have some uploads limits, can you try to upload the theme using an ftp software?

Hello!

I have a pre-sale question. What type of payments can the shop take and what is needed to accept them? Can just paypal be used? Or do you need a merchant account?

I have my own hosting and ssl certificate but I’ve never hosted my own site. I’m currently using bigcartel (have for over 2 yrs) and want to take our store to the next level and feel the maya theme would be perfect to integrate our current design. But am unfamiliar with what exactly we need to make the shop secure and functional. Help. Thanks, stephey

Sara_p

Maya is a Woo Commerce theme so i suggest you to check all t’ho features of this powerful plugin before to purchase the theme :) Btw Yes, you can use paypal :)

Sara Can you please reply to the issue that @markpr17 raised. How do we remove the callout to IP www.vpsdatacenter.com Hosting CIDR: 199.201.88.0/22. This is a breach of EU data privacy.

Please reply

Sara_p

Just reported this issue to my developers, I’m waiting for a reply. Thanks

gadamhw Purchased

hi there

Is it possible to have just the shop categories of the shop section for the main horizontal navigation – i.e have a category for each main navigation item rather than having the categories in a drop down off ‘shop’ for example?

thanks

Sara_p

Sure, you can set everything in the main navigation ;)

Sara

some issues found in header.php whilst not urgent, they will need addressing, thanks :) found by using http://validator.w3.org/check?uri=yourdomainhere …acebook.com/2008/fbml”> <[if !IE]><html lang=”en-US” xmlns=”http:… ? Line 1, Column 799: Attribute xmlns:og not allowed here. …fb=”http://www.facebook.com/2008/fbml”> <![endif]><head><meta content=”text/ht… ? Line 1, Column 799: Attribute with the local name xmlns:og is not serializable as XML 1.0. …fb=”http://www.facebook.com/2008/fbml”> <![endif]><head><meta content=”text/ht… ? Line 1, Column 799: Attribute xmlns:fb not allowed here. …fb=”http://www.facebook.com/2008/fbml”> <![endif]><head><meta content=”text/ht… ? Line 1, Column 799: Attribute with the local name xmlns:fb is not serializable as XML 1.0. …fb=”http://www.facebook.com/2008/fbml”> <![endif]><head><meta content=”text/ht… ? Line 1, Column 803: Bogus comment. …http://www.facebook.com/2008/fbml"> <![endif]><head><meta content=”text/html; …

Line 1, Column 661: Bogus comment.
Sara_p

I’m sorry but this validation issues are not issues related to the theme, are issues about the plugin we use, and we can’t improve this plugin only to make the theme 100% validated :(

Default-user

hi, do you know which plugin it is ? thanks

Sara_p

Some sliders like the revolution slider, for example. I can’t provide you a full list of the plugin we use ;)

jmkonin Purchased

I Sara,

I purchased your theme 2 years ago. it’s really great. Now i have a prestashop e-commerce site but i want to use your theme for the blog. How can i set things up to keep only the blog side of your theme on my ftp folder ? i give you the url so you could see what i mean : www.godov.fr/blog

Thank you

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Default-user
jmkonin Purchased

Yes a tried to do it yesterday but they told me that my theme have been activated already. in the same time i did’nt have any other way to access to the support area, even with my mail adress. this is why i posted here. How can we deal with that ?

Sara_p

Please send me a message to support[at]yithemes.com and provide me your item purchase code so i can check. Thanks

Hi is Mayashops latest update compatible with the latest WooCommerce Update 2.1.6 ?

Sara_p

It seems Yes :)

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