3688 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have a problem.

How can i add text area where customer could write something in single product page?

I am waiting your answer http://postimg.org/image/napkjefaz/
Sara_p

You need to use the gravity form plugin and the woo commerce gravity form addons. Without this addons is not possible to make the product customizable by the customer. :)

Default-user

You want to say i need to buy woo commerce gravity form addons plugin and gravity form plugin? Maybe i can get big discount because i buy this theme?

Sara_p

Yes, you have to buy this addons and no, you can’t have a discount, i’m sorry, we are not the authors of this plugins :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hytare Purchased

Where are the 50 custom backgrounds? I just bought this theme and I only have 4 backgrounds images in the folder, where is the rest?

Sara_p
Here you can download all the backgrounds images available for this theme: https://dl.dropbox.com/s/0nwtcg3p8pbb7np/backgrounds_v1.0.zip In the background section of the theme options panel set “custom” and then upload the background you want to use :)
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

There seems to be a bug with Woo 2.1.8 affecting the creation of products. If I create a new product, and import new images into the media library as part of the product creation process, when viewing the new product page it is all BLANK. No images, no text, nothing. Only my logo and menu bars appear.

If I then remove the images from the product without changing anything else, and republish, then the text, prices, add to cart buttons etc all appear along with the blank image placeholders. However if I try to add new images to any new product, all I see is a blank page once I hit publish and then ‘view product’.

This is effectively preventing me from being able to create new products. Interestly, if I attach images that were already in my media library to a new product, this works normally. It’s only when importing and attaching NEW images that it breaks.

Can someone else test this and confirm if you see the same behaviour?

Default-user

Anyone? I tried rolling back to Woo 2.1.7 and the problem persists. It’s making me think the theme is the issue…

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Default-user

Sara, I’ve just finished extensive troubleshooting with WooCommerce support and there are 100% sure the above problem originates within MayaShop. Support requeste has been raised: Request #35837

Sara_p

Just asked to my developer to check your issue. thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Sara,

Do you have a shortcode to add an extra Add To Cart button to a product page. I would like one at the top (where it is currently) and then one at the bottom for those who scroll down through the product description.

Also, is it possible to have a “back to store/shop” navigation/button option that I can put at the bottom of product pages? Right now users have to click the top navigation because I don’t use the breadcrumbs feature.

Thank you.

Sara_p

No, i’m sorry, in Maya we don’t have this features at the moment.

Default-user

Hi, most ecommerce stores use 2 add to cart/buy now buttons on a product page, particularly if the customer has to scroll past the first button to see further information. Will you consider this option in the next upgrade? Thank you.

Sara_p

I will add this feature in the customer’s wishlist, and if is possible we will add it in some next update :)

  • Exclusive Author
  • Has been a member for 0-1 years
  • United States

Hi,

Greate theme.

But i have problem. I am trying to add carousel for post content using the shortcode. it does not work.

[post_categories_slider ids=”308,141,136,135,134” orderby=”name” order=”ASC” columns=”5” hide_empty=”0|1” style=”traditional”]

What is the shortcode for post content carousel?

Please response

Thanks,

Raju

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi How do I specify products to show in the Best Sellers section on the home page. I have the shortcode there, and it is showing products, but I’d like to know how I control which products show up. There isn’t anything obvious that I can see to do this at individual product level?

Thanks Dave

Sara_p

Hi, you can’t control the best seller shortcode, is an automatic shortcode that display the items with more sales. Use another shortcode if you want to choose which products display (for example the featured products shortcode)

Default-user

Hi I’m already using the Featured Products short code.Is there another to use? I’m showing Best Sellers followed by Featured underneath. It would be good if I could specify ‘Best Sellers’ from my shop rather than just automatically the ones that have sold the best on the website. Thanks Dave

Sara_p

I’m sorry but this is not possible. In Woo Commerce you can’t specify the best seller.

Default-user

Hi Sara, another question that I can’t work out. What happens to the email addresses when someone signs up using the footer newsletter signup form? See the form in the footer here: http://www.bestfriendsgifts.co.uk/ Thanks Dave

Sara_p

You need to integrate a mailing service like Mailchimp or another. We provide only an HTML form :)

Default-user

Where do I edit this – is it in the admin area or do I have to open up one of the .php files?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sonne82 Purchased

Hi,

I just updated this theme and now I am missing the product sorting on category pages. Can you please help.

Thaks.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Sara,

How do I adjust the size of the tagline? I’ve looked under typography/sizes and it’s not listed there. Is it listed as something else? Alternatively, could I go into the CSS and adjust the size there?

Thanks so much,

Kelsey

Sara_p

Use this css rule in your custom style textarea (theme options > general) and increase/decrease the value:

#logo .logo-description {font-size:18px;}
Default-user

thanks :)

Sara_p

you’re welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Sara,

Is there a way to get the store to show up only for certain users with a password?

I would love to put a link on the homepage that says, “Dealer login here” and then when they click on that link, they’d log in and then suddenly all the store capabiliites would show up, ie, price, shopping cart, etc.

What we want is to have the site be default with no prices or shopping cart, but when a person enters the “dealer login” page, and enters the password, they’re suddenly able to purchase items. Does that make sense?

Here’s a dummy-version of our site right now that I used to showcase your theme to our management.

http://www.fpi1234test.us

They love it, but they won’t bite unless they have the afore-mentioned capability.

Thanks so much,

Kelsey

Sara_p

I’m sorry but the theme has not this feature. I suggest you to search if there are some wp or woo commerce plugin for this :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Sara,

When I try to edit the 404 page php file, even the slightest text change breaks the page. Why is this? I would like to change the wording on this page. How can I build a custom 404.

Thank you

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Sara.

Great Theme!

BTW, do you have an e-mail icon shortcode, similar to social icons shortocdes or similar solution so I can place an e-mail icon next to my group of social icons?

Thanks a lot!!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

im having problems with YITH WooCommerce Zoom Magnifier, when i hover over a product nothing happen. And when i click on the product picture it open the product picture in a new window?? Where is nothing ZOOM?! i made all the change in it setting and still not working correctly. Can some one help me? http://centershoppen.dk/produkt/solv-butterfly/ any ideas???! :)

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi were can I find the video tutorials. how to set a slider.

Please send me all links to have suport, video tutorials and helps.

Thanks

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page you can find the videotutorials, download the demo files and open a ticket if you need help.

Thanks!

Default-user

Yes I did this

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, I get an issue when I try to go to the admin area: Fatal error: Call to a member function get_cart() on a non-object in …/wp-content/themes/maya/inc/woocommerce.php on line 277

I downgrade the woocommerce to 2.1.7, but I still get it…

Can you help me please?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, My customer site its in russian: http://deadsea-store.com/

and i didnt find the place for transalation some of the text in the cart page.

please add some products to the cart.

And you can see that in this page some of the text its in english like: product, item, checkout, update cart and etc

also in the register page some of the text stay in english. How to translate these words to russian

Thanks Have a nice day.

Sara_p

Are you using the russian language of the woo commerce plugin?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Sara,

Is it possible to let the visitor to post their testimonial on the testimonial page? I’ve enabled the testimonial page in my website but I don’t see the “add” button:

http://www.taptag.my/testimonials/

Thanks!

Sara_p

testimonials are not released by the visitors, you have to add the testimonials in the admin panel. Visitors can leave reviews in the products pages.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am using the Elegant slider on a website I’m building for a client. Is it possible to change the color of the caption box? It’s currently black with a lowered opacity.

View the site here: http://goldlabelcleaners.com/wordpress/

Thank you!

Sara_p

You can use a custom css rule in the custom style textarea (theme options > general):

#slider ul li .slider-caption {background: none repeat scroll 0 0 rgba(0, 0, 0, 0.8);

you have to change the value (0,0,0) with rgb value. For example the rgb code for a white color is rgb(255,255,255,0.8).

Use this rules to change the text color:

#slider ul li .slider-caption h2, #slider ul li .slider-caption p, #slider ul li .slider-caption h2 a {color:#000;}

div.slider-caption.caption-right * {color:#000!important;}
  • Has been a member for 0-1 years

I have a new client who has the Maya Shop theme and WooCommerce setup for products.

Two errors appear on the shop page: Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘woocommerce_price_filter’ not found or invalid function name in /home/earth045/public_html/wp-includes/plugin.php on line 192

Warning: array_unique() expects parameter 1 to be array, null given in /home/earth045/public_html/wp-content/plugins/woocommerce/includes/class-wc-query.php on line 354

WP ver: 3.9. WooCommerce: ver 2.8.1.

This appears to be an issue in the theme…

Sara_p

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page you can find the videotutorials, download the demo files and open a ticket if you need help.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

On my 7.0 inch tablet (and on my phone) the header image is too big. I’ve uploaded it as it should be at 906*338px. On my laptop it’s OK, but the reponsive view is not. What can I do to change this?

Sara_p

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page you can find the videotutorials, download the demo files and open a ticket if you need help.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
fliper Purchased

With today update 2.9 of Woocommerce i lose the Logout option in menus. I try repair this but i dont know how. Be careful with the new Woocommerce Update. Need help. Thanks You.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Default-user
fliper Purchased

Perfect thanks

Sara_p

hope they will help you soon.

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