3789 comments found

Hi there, Can you tell me if this is available with Wordpress 3.9 yet?

Thank you!

Sara_p

It seems yes, but some customers have little issues. I suggest you to try on a local installation and let us know if you have any issue. thanks

menkom Purchased

Is it safe to update to 2.1.9 woocommerce yet ?

menkom
menkom Purchased

In all honesty if you dont know if its safe for sure, then how am i suppose to know ? Didnt you guys try it already and make sure the compatibility is ok ???? thanks.

Sara_p

We tried, and in our installation is okay. But each customer use features we don’t have in our installation so maybe you have an issue with an options we not tested yet.

menkom
menkom Purchased

Ok ill give it a go

I have version 2.4.0 installed. I downloaded the 2.6.0 version from here and get an error when installing:

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Sara_p

Please read the documentation, you are installing the wrong file. Upload maya.zip :)

pktim Purchased

Hi Sara,

I like the Home VII in your demo site. But how do I make my site look like that for a start?

Sara_p

You can import the demo files or follow the documentation, we explain very well how to make the same pages of the demo :)

Default-user
pktim Purchased

Hi, can I also check if there is anyone in your team that does customisation for customers (paid work)? Because this is really beyond my skills.. Thanks!

Sara_p

Yes, these are few names that you can contact to ask for a quote:

Luca – dev@lucapagliaro.eu

Guido – guido.scialfa@gmail.com

Corrado – dev@corradoporzio.com

hi i have done an upgrade to the recent version of wordpress & your theme and the product page looks very different to before. in the admin the fields for product data input are drop tabs and difficult to use

the product page info is also long and not showing data correctly, its one long tab with comments and data not looking very good. your advice is needed thanks

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Default-user

i did, do you check your forum?? i cant understand why its taking almost 4 days for a reply!!! this is outrageous and im very unhappy as there aren’t any people asking for help right now #36344 its very urgent thanks

Sara_p

Just asked to my developer to check your ticket asap. On sunday and saturday we not provide support, i’m sorry.

hi i have done an upgrade to the recent version of wordpress & your theme and the product page looks very different to before. in the admin the fields for product data input are drop tabs and difficult to use

the product page info is also long and not showing data correctly, its one long tab with comments and data not looking very good. your advice is needed thanks

Default-user

my ticket need help asap thanks #36344

Sara_p

Just asked to my developer to check your ticket asap. thanks

Hi Sara, I have bought this theme previously (regular license) and have installed in to built one of my sites.

Is it ok to install the theme on another site that I am going to create (both sites are for myself, not clients or anybody else)

Let me know.

Thank you.

Sara_p

The regular license allows you to use the theme only in 1 domain so if you want to use the same theme on another domain, you have to purchase it again… is a themeforest rule ;)

Everything is working great except for the scrolling “New Arrivals” and “Best Sellers” sliders…

I’ve clicked through every single thing and totally confused on how to add these scrolling product “Add to Cart” options to my Home page.

Please help :(

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Issue 1: How do I resize contact form fields to fit in a sidebar? I inserted the shortcode for the contact form: [contact_form id=”contact”]. The form is larger than the right sidebar column. See screenshot: http://awesomescreenshot.com/06d2uwbe16

Issue 2: How do I add classes to contact forms? I have tried adding them in the class area of the edit field dialog box (Appearance > Theme Options > Contact Forms). When I save my changes and reopen the dialog box, any text I added is removed. See screenshot: http://awesomescreenshot.com/0832uwc41e

Here’s the website I’m working on: http://goldlabelcleaners.com/wordpress

Thank you!

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues. If you can provide us also the WP admin and the FTP credential to check directly on your site

Thanks!

Hello I’ve just updated to Maya 2.6.0 when you look in my shop categories and or shopping basket ALL MY IMAGES have been cut off, they used to show the whole picture but are now showing just a section of it.

Some Examples :- http://www.dotelondon.com/product-category/night-slips/ http://www.dotelondon.com/product/talitha-long-plain-slip-3/

How do I fix this? Thanks

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues. If you can provide us also the WP admin and the FTP credential to check directly on your site

Thanks!

Hi! Im very interested in this template and I would like to ask you : Is this ready for multi vendor purposes?

Regards!

Sara_p

This feature is not included in the theme but you can use the woo commerce extension (Is called “product vendor” ) for this. :)

MahtaW Purchased

I just installed the theme but I can’t get my page to look like the demo that you show. How do I import the demo files to make my site look like what you show.

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page you can download the sample data and the sample images.

Hi! My client uses this theme. In Woocommerce 2.0 they introduced “product galleries”. Does the Maya Shop theme support these?

http://docs.woothemes.com/document/adding-product-images-and-galleries/

It’s possible my client has an older version of the theme…

Thank you!!!

Sara_p

I think yes, usually our themes working with the woo commerce features and addons. But maybe he has to update the theme to the last version.

Hi there,

Just a curious question when will you release the new Mayashop update for Wordpress 3.9, please? I can see you have updated theme in April, but It looks like I’m not the only one who has problems with Woo-Commerce plugin. If the theme would support WP 3.9 there would be no problems, as far as I understand a good theme update. I have just submitted the ticket #36948 on your support forum and I am hoping for prompt reply as my website is live. Cheers.

Hello, After my first support question, i purchased the your theme. It’s so detailed, really good for all.

My problem’s may be so easy, but it havent find the way to translate. I’ve translating lots of things to Turkish into theme. But “At the top of page, I could not change the “My Account” label. “Logout”’s already done when activate the Turkish .po file. Also, using code sytling plugin as you suggested. but not success, could you please let me know that how..

PS. also could not find the “Enter email for maya news” box to translate.

Thanks for your support.

Default-user

Sorry about my questions.. My Account was changed from the Menu options at Apperance’s.. It’s a Top menu :) Lol.. and also, my PS note also done from Theme options > Footers..

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Theme is great, one issue i have found:

After you have added a product to the wishlist, then click “browse Wishlist” it goes to a 404 Page not found

Can you please advise how to fix this.

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hi,

May I know how to change background from WordPress Dashboard.

Thanks in advance.

Sara_p

In Theme options > General you can set the background for the site. If you set “custom” you can upload a custom image ;)

HI Sara,

You’ve been very helpful in the past with the few questions I’ve had and I appreciate your continued help! I finally convinced my company to purchase the Maya theme for our wholesale website and I’m in the process of customizing it. I’m having a problem though:

I added the shortcode:

“[items per_page=”5” columns=”5” orderby=”date” order=”desc”]”

to my homepage, and this shows the featured products on my home page. But what it’s NOT showing is the product name. Only a thumbnail image. You can see it here:

http://fortuneproducts.com/wordpress/

When I built a test website to showcase your theme to my company this wasn’t an issue, and everything worked fine. Am I missing something?

Thanks so much :)

-Kelsey

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Thanks!

fortuneproducts

Thank you :)

Sara_p

I hope they can help you soon.

toddke Purchased

Hello,

Quick question. How do I change the Text on the “view project” button within my portfolio? I want to change it to something else.

http://purplefrogshopping.com/baby-baskets/

Thanks Kenneth

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues. If you can provide us also the WP admin and the FTP credential to check directly on your site

Thanks!

yith magnefier dosent work. wordpress 3.9.1 magnefier 1.1.1. what must I do? please quick answer. I have tried all the possiblities…

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Thanks!

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