3842 comments found

Is 2.6.0 the latest version of this theme, and is it compatible with Woo 2.1.12?

Sara_p

Yes, only few little issues, we will send an update for 100% compatibility very soon :) thanks

Hi,

Does the theme supports RTL structure?

Thanks :)

Sara_p

Not yet, you have to create the rtl css.

Here you can hire a developer that with 50$ can help you: http://studio.envato.com/explore/email-design-development/10030-convert-layout-to-rtl

:)

orenlebbo

Can you add this feature in the next 2-3 weeks?

Sara_p

No, i’m sorry, we will not add this feature. Our theme, bi-shop, will be available tomorrow i hope, and is rtl ready:

http://live.yithemes.com/bishop

Sara,

I have a link in my main menu titled, “What’s New.” Instead of having it link to a page, I’d like to have it link to a category page with every/any product in the “what’s new” category.

Is this possible?

Thanks!

-Kelsey

PS: Your support department has been super helpful with my questions!

Sara_p

Sure, you can create a page and in this page use the shortcode products (and order by date) :)

fortuneproducts

thanks :)

Sara_p

you’re welcome :)

this is a pre PURCHASED quastion can u discribe me in one word what is the diffrant from Room09 Maya Shop sheope shop? im intrested in buying it for a online store who sell gift itemes which off this 3 items whould better for me?

Sara_p

Hi, the theme are similar, i think Room09 is better because is new, Mayashop is an older theme.

Anyway, i really suggest you to wait tomorrow, we will release a new powerful theme with a lot of features like page builder, new sliders and so on. You can view it here: http://live.yithemes.com/bishop/

this is a pre PURCHASED quastion can u discribe me in one word what is the diffrant from Room09 Maya Shop sheope shop? im intrested in buying it for a online store who sell gift itemes which off this 3 items whould better for me?

Sara_p

Hi, the theme are similar, i think Room09 is better because is new, Mayashop is an older theme.

Anyway, i really suggest you to wait tomorrow, we will release a new powerful theme with a lot of features like page builder, new sliders and so on. You can view it here: http://live.yithemes.com/bishop/

Noticed to small issues.

WIshlists does not seem to work when you click “add”, and when clicking “compare” to compare products, only a blank window appears. It shows “added” but nothing ever appears, just blank window

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Thanks!

hey there -

when i ran a scan of how my site looks to the search engine robots and my site has several pages come up as “Restricted with rel=”nofollow” attribute”

how can i change this?

thanks stacey

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hi is been crash the theme or something with the web site is the woocomerce is active but don’t work proprely ! can u look in the site i send you the admin now

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Thanks!

I would like to add multiple images to my blog post, however, it shows one image only. May I know how could I do it?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hello, when i try to add new items to my website with variations, it doesnt show. How can i fix this problem?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

bish Purchased

Hi Sara, I installed the sample content a week or so ago, per instructions on your website, to have a look at things. I’m now ready to start building the site, what is the best way to revert back to the fresh install so I can start?

Default-user
bish Purchased

Hi Sara, I haven’t had a response from you for a number of days??? So I put in a support ticket for this yesterday. See below: #39401 sample data pack via import/export panel

“Hi, I installed the sample data pack via import/export panel as described. This is all working ok. I now want to roll back the installation to the default installation state. How do I reverse this process? do you have a .rar pack with the defaults that I can install?”

I received an answer of sorts today: “Hi there, Unfortunately we don’t have an option like this, it will need to be done manually. Please let me know if you have any more questions”.

While this answered one of my questions, it didn’t address the fundamental question – “How do I reverse this process?”. I’ve responded to the email hoping to get a better answer, but honestly, can you ask your support staff to read questions properly and respond fully! This has just made more work for me and will probably delay the actual answer further!

I have problem with the theme I have upload the product but I don’t know how to make the layout like the exmaple. The silder is ok for me. but how to post the rest of the page. Thank you

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Hi Sara,

Can I put an image next to my nivo slider?

I need it to be an image/button which takes people to a pre-order page. If you visit:

http://www.dollarshaveclub.com/

You can see what I’m trying to do. Disregard the video, just picture a nivo slider there instead.

Is there anyway to accomplish this? And, if not, can I make the text next to the nivo slider have hyperlinks in it?

Thank you! You do fantastic work.

-Kelsey

Sara_p

Hi, just tried, you can add an image near to the slider, exactly like the example.

In the editor where you have the text add the html tag to include the image:

<a href="urlyouwanttolink"><img src="urloftheimagesuploadedonmedialibrary" /></a>

Let me know if you need help :)

Default-user

Sara, thank you SO much! :)

-Kelsey

Sara_p

You’re welcome :)

Hi Sara -

How can i limit the number of items in the product slider on my homepage? i’d also like to choose what categories are used. Can you tell me how to do this?

the short code that is being used it the standard one: [product_slider category=”” orderby=”date” order=”desc” featured=”0” latest=”0” best_sellers=”1”]

thanks stacey

Sara_p

you can use the attribute items=”20” to limit the numbers of product to 20, for example :)

bish Purchased

Just a warning to people who install the “sample content” package that’s available. Note: installing the “sample content” package turns your installation into exactly what you see on the demo site. I did this so that I could have a look at what the settings were in the dashboard, but then I wanted to revert to a fresh install state to start building from.

According to the support people, and perhaps you can confirm this Sara?, the only way to revert to where your installation was (in my case a fresh install) is to either manually weed through the site and delete all the content you don’t want, or to do a complete fresh install!

At the time of writing, on the web page that explains the sample content installation, there’s no warning or explanation for reversing the process. : http://support.yithemes.com/entries/22971147-How-to-import-sample-data-in-MayaShop

Something as simple as a “default install content” package, that one installs in the same way as the “sample content” package would be a more logical, more elegant and definitely more efficient solution, in my opinion! At least put an explanation for reverting to a fresh install on that page so we’re forewarned please, I wouldn’t have bothered if I’d know as I’m on a slowish adsl connection here, and doing a complete fresh re-install will be time consuming and arduous.

gadamhw Purchased

hi there

on the home page I have bestselling products rotating and some of them have the ‘out of stock’ label attached to them – we need to change what it says on that label to ‘sold out’ – I’ve altered it everywhere else but can’t find where to change it on the bestsellers – can you advise?

thanks

Adam

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Thanks!

I paid for this template but when I get to http://www.yithemes.com in order to register myself it appears “500 Internal Server Error” .Please, I really need to download the demo.xml. Help please, cheers.

Sara_p

Please try now, yesterday we had some issues with our server :)

Hi Sara,

I’m having a problem. I followed the video tutorial for setting up my footer and I’m having a problem.

I want the footer to have links listed horizontally such as, “FAQ | Privacy | Terms of Service | Contact Us”. All I can manage to do is have them show up stacked on top of each other vertically. How do I fix this?

Thanks!

-kelsey

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page open a ticket and explain your issues.

Thanks!

soby81 Purchased

Hello, i want the file .xml where is it ? I create account in the forum but i don’t found the xml (sorry for englsih i’m french)

Sara_p
If you are logged in our support desk, here you can find the sample data: http://support.yithemes.com/entries/22971147-How-to-import-sample-data-in-MayaShop
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