3550 comments found

  • Has been a member for 1-2 years

Hi A web designer created a website for us using this template. It is version 1.3. We cant see categories though. I can see individual posts but it does not pull the list of posts in a category. Please see a-fond-farewell.co.uk/category/things-to-consider/ and you will see what i mean. I would really appreciate it if you could help.

Sara_p

Please open a topic in the support forum and explain your issue to my developer so we can check and help you.

thanks!

Default-user

Hi sara. I did that, and registered but all it says is i do not have permissions to view the posts??

Sara_p

Follow the topic: you have to enter the activation code of the theme, ask it to your web designer.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello I just purchase this theme and I am unable to upload the theme. I am getting an error that reads: Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number. I am not very familiar with this and either a developer. I need to have access to a tutorial that has step by step instruction on how to unzip the theme and so forth. Please advise what should I do.

Sara_p

Please open a topic in the support forum and explain your issue to my developer so we can check and help you.

thanks!

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States
gioglifx Purchased

Hi,

can any of the images that came with the theme be used?

Thank you in advance.

Sara_p

No, i’m sorry. The images are taken on Fotolia with regular license, if you want to use them you have to purchase them.

Default-user
gioglifx Purchased

Thank you so much!

Sara_p

You’re welcome!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I would like to ask a question about the theme if you don’t mind, Would like to know if I can add any (Currency exchange function) I am not sure how to do that, a function that allows the customer to see the price in their national currency?

The 2nd Question is about the Sizes, Colors and features of the product were the prices are correspondent to the Size/color of the product? Is it something that is available in the theme or it is the woo commerce function?

Sara_p

Yes and yes :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I’ve install the theme, i’d like to hide the tagline cause it appear just below the name of the website, how can I do this?

Sara_p

In settings > general leave empty the tagline, or (better) in appearance > theme options > header > turn “no” to Logo Description :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ameenii Purchased

thank youy for your response if I can add any (Currency exchange function) how to do that?? would be grateful if you direct me in the right way

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have noticed that on the shop storefront, no H1 tags were used, and H1 tags were only used for the blog post titles. Is it possible to change it so I have an H1 for my site for my site’s name/title. If so, how?

Thank you

Sara_p

Please open a topic in the support forum and ask this to my developers.

thanks!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi I just purchased this theme, is there a demo .xml file? Thank you and great work.

Sara_p

Yes, is available for download in the support forum.

thanks!

Default-user

Thank you!

Sara_p

you’re welcome!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
PedalPops Purchased

Hi Sara,

I’d like to import the demo theme into WordPress. I’ve activated my theme on the support forum to access the files to import however my account is still locked. I can neither view the forums, support files, videos, etc. I’ve also sent messages to the administrator and to you on the forum as well but they are still sitting in the outbox after a day or two. Can you please help me get my registration activated so I can access the support forum? User name is PedalPops.

Thanks!

Sara_p

Try now to access and let me know if it works :)

Default-user
PedalPops Purchased

Access to the support forum is working (thanks!) however I’m now getting the following wp-admin/themes.php?page=install error when I try to upload the sample content: “500 (Internal Server) Error …that we’re working furiously to correct. Things will be up and running again soon. Thanks for your patience.”

I’ve actually tried uploading on Firefox, IE, and Google Chrome and received the same error each time. I then tried to delete all the files on WP and reinstall it and go with a clean installation to complete remove any changes I might have made. After all this, I’m still getting the 500 (Internal Server) Error and cannot upload the .gz theme downloaded from the support forum. If you need to access my account, the admin data is on my profile.

I’m sure that the template is great, I just need to get it installed correctly… :)

Thank you

Sara_p

Please open a topic in the forum and ask help to my developers. thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
donnabp Purchased

I purchased this theme several months ago and am finally ready to comment. It is wonderful. As a novice, it took me longer than it would have had I understood some basic functions, but the support team has been outstanding. Sometimes, it took 2-3 rounds of asking for help or more detail on instructions and Nicola has always been patient and extremely responsive. I am sure I will have more questions as I try out some functions I have not yet used, but for now, I’m happy with what I have and extremely happy with the theme and support. Thank you MayaShop developers and support team.

Sara_p

Thank you so much for your great feedback :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
npasha Purchased

Hi – I’ve forgotten my username for the YIW forum – please help, how can I find out what it is again?

My email is nspasha@gmail.com or naveed.pasha@outlook.com

Kind Regards

N.

Sara_p

Already replied to your email ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Sara, Still trying to figuring out how to hide the tagline, i’ve tried editing the style.css within wordpress. But the following additions doesn’t solve the issue:

/// #site-title, #site-description { display: none; }

Can you advise?

Sara_p

In settings > general leave empty the tagline, or (better) in appearance > theme options > header > turn “no” to Logo Description :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Sara. I’m trying to put in order the custom menu in my web page with mayashop template, and I can’t do it as I would like to. I’ve been watching the video tutorial 5.1 “set the menu”and I realized that my admin “menus” page looks diferent and it has diferent options than the one that we can see in the video tutorial. Can you tell me what is happening?

Thank-u very much. ;┬ĚDiana.

Sara_p

Please open a topic in the support forum and explain your issue to my developer so we can check and help you.

thanks!

Default-user

OK. I have opened a new topic in the adress you give me. You can see it in: http://www.yourinspirationweb.com/tf/support/forum/viewtopic.php?f=18&t=10805

I’m waiting for your response. Thank-u very much. ;┬ĚDiana.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States
JPMSD Purchased
I’ve been using the theme for awhile now and for some reason my thumbnails on my shop pages are sizing to larger sizes than they originally were. Any reason for this? http://www.waresthemore.com/product-category/mens/mens-ware/ View Bedhead vs Belle & Clive
Sara_p

Please open a topic in the support forum and explain your issue to my developer so we can check and help you.

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, In trying to setup the Nivo slider for Mayashop, I had a really difficult time sizing the photos to even show up as a full size photo (so that you can see the whole pic). When watching the tutuorial, I noticed the photos that were chosen for the slider were 960×350….this for me still did not bring up the whole photo. I sized the photos small enough so that at least you can see the whole photo now, but it’s smaller than your photo box in the slider is sized…..is there a sure way to get the photos to be sized to fit in the specified slider box size? WP says you can upload up to 1024pix x 1024 pix, but for the slider, it must be different. Any help is much appreciated! Thanks.

Sara_p

Please open a topic in the support forum and explain your issue to my developer so we can check and help you.

thanks!

  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Sold between 1 000 and 5 000 dollars
MoR Purchased

Great shop template. Very usefull, flexible and I simply enjoy working with it. Also I’ve got a question, can I make like this: 3 pages, blog type of page, but every other page displays different categories of posts. Thanks for you answer

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, what a great theme, i’m very interested.
Can you tell me more about the sliders “home-x-categories-slider” that i found great for promoving products :

  • can we add the text separate from the image, and specifiy the font and position of the text ?
  • the thumbnail are automatically generated ?
  • what is the original slider name ?
Thanks, Anthony
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Dear suport team,

We have purchased this theme but are facing a layout problem we can’t seem to fix..

In our shop the products don’t show up in neat rows.

The first row contains 3 products ( as we wish), but the next row contains only one pruduct, which is shown at the end of the row (on the right side of the screen). The following row contains 3 products again, but the one after that shows one product at the beginning of the row (left side of the screen).. This last pattern continues, untill the last two rows, these display one product each, at the beginning of the row.

Could you help us fix this issue?

Sara_p

Please open a topic in the support forum and explain your issue to my developer so we can check and help you.

thanks!

Default-user

Will do, tnx

Default-user

Found the solution in one of the existing Topics :-)

Tnx!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I have just bought this theme and wondered if you can change the “shopping cart” to “shopping basket”? I understand this is American but we’re based in the UK and we don’t use karts over here.

Thanks,

Ian.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Just bought the beautiful theme…How do I install it? I can’t see the documentation folder.

Sara_p

Please go in the support forum, you will find a lot of videotutorials. Also, open a topic if you need support.

thanks!

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