3685 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Sara,

I am extremely loving your theme, but unfortunately I have been struggling ever since I got it. I think that my issues is that I am not a developer I am just a normal person that has no idea of of HTML or CSS. I can’t import the sample data for the life of me even though I’ve followed your instructions. Can someone please help me with this issue?

Sara_p

Send me your wp admin credentials to support[at]yithemes.com, i will import the sample data for you.

Default-user

Hello Sara, I just submitted the information that you’ve requested. Thank you so much for your immediate response and your great help. I don’t how many times I have uninstalled and installed this theme and I just can’t get it to work. Thank you so much again and I pray that I can have this site up and running soon. Hopefully with your assistance and patience I can. I absolutely love what you guys have done with this site; it is completely amazing and that is the way that I want my site to look; with a touch of MayaShop… Fabulous…

Default-user

Please let me know if you got the wp admin credentials that you have requested.

Sara_p

Just checked. No mail with wp credentials. Can you send again? you have to replace the [at] with the @ symbol.

Default-user

I am trying to send you the credentials through yithemes and its not going through. I have also submitted the information through the Cpanel link in the same place last night and you didn’t get it. Please advise where can I submit my credentials through. Thank you!

Sara_p

add me on skype: mascaradesign

Default-user

Hi Sara I honestly signed up today for skype but could not find where to input your info on. Is there another way to contact you with this info?

Sara_p

You can: 1) open a topic in the support forum 2) send a mail 3) contact me on skype. Three options and no one is working for you. How can i help you????

Default-user

Hello Sara, I did it. Now the pictures from the sample is not showing. Please let me know how can I do this or if you have the tutorial for it. Thank you so much for the prompt response.

Default-user

Hey Sara I figured out.

Default-user

Thank you so much

Default-user

Hello Sara. I have uploaded and imported the sample data and everything went well. I have one issue so far. The pictures on the slider do not show. Please assist. Thank you.

Sara_p

Please open a topic in the support forum and explain your issue to my developer so we can check and help you.

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I just purchased this theme and love it so far!! I have been working on it all weekend. I found several shortcakes in the live demo but I am unable to set up the social media and contact forms. Please help! Thank you:)

Sara_p

Please open a topic in the support forum and ask help to my developer so he can check and help you.

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Sorry, to clarify- I would like to know the shortcodes for the social media buttons and how to set up a contact form. Thanks!

Sara_p

I suggest you to watch the videotutorials in our support forum. For example, this is the video about the contact form: http://www.yourinspirationweb.com/tf/support/maya/Contact/Contact.html

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • India
  • Referred between 1 and 9 users
Haridasa Purchased

Not Found

The requested URL /jquery-1.6.3.min.js was not found on this server.

i got this error in top of the page after update 1.8

Sara_p

Please open a topic in the support forum and explain your issue to my developer so we can check and help you.

thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, has the theme a function to watermark preview pictures and a multi-language support for the frontend-user?

cheers sebastian

Sara_p

No for watermark, yes for multilanguage support if you install a plugin like WPML :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
katjuju Purchased

Hi, I just purchased your theme. But I seem to be having trouble uploading the maya.zip file onto my WordPress self-hosted site. It uploads half-way and then stops, like its stuck in the middle of upload. Nothing happens. Please help!

Sara_p

Maybe you have some uploads limits on your hosting. Can you try to upload the theme using an FTP software?

Default-user
katjuju Purchased

Thanks! You were right. It’s sorted now! Cheers

Sara_p

Great :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I ‘ve made some changes in the css of the 1.7 ver. If i update to 1.8, i am going to lose them?

Thanks in advance!

Sara_p

Yes. This is the reason why i suggest to use the custom style textarea in theme options > general to add custom rules of the CSS, so you will not lose changes with updates :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bhansel Purchased

My original post was about my problem with the ‘stylesheet’ is missing error on install…BUT if I had only opened the zip file and READ THE READ ME file I would have discovered quickly that I should only install the Maya.zip as theme. :)

Sara_p

ok :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
division Purchased

Hi, can you point me in the right direction to find the code to setup a ‘features tab’ page as per the demo:

http://demo.yithemes.com/maya/features-tab/

Thanks

Default-user
division Purchased

Sara, thanks for your help. I forgot that was there!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

anyone know how to make the images in the product slider square?

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Pre-Purchase Question

Does this theme include layered .psds for each page or only a select few. If so which pages?

Thank you!

Sara_p

Only for the home page. The theme is really minimal, is not necessary a psd to edit the design.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Sara. I have uploaded and imported the sample data and everything went well. I have one issue so far. The pictures on the slider do not show. Please assist. Thank you.

Sara_p

Please open a topic in the support forum and explain your issue to my developer so we can check and help you.

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
katjuju Purchased

Hi, now that I’ve sorted out my downloading problem. I’ve got the new theme on my WP. But because I’m also new on WP, I cannot for the life of me figure out how to do the home page with the sliders like you have on your live screens.

Is there a video especially made for basic beginners like me on how to use the Mayashop theme on WP?

Sara_p

Yes, there are video and also the sample data of our demo that you can import on your site. Video and demo files are availables in the support forum.

thanks!

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 1 000 and 5 000 dollars
  • Switzerland
icevalley Purchased

Dear Sara,

Two things:

1 – In the woo theme status “WC” i have this – Log directory (woo commerce/log) is not writable. Logging will not be possible, Any Idee

2 – I upgrade to version 1.8 – but i i chosse in the Shop Preference, style for product list Tradional and below or inside thumbnail, the product in the shop desepear?

www.icevalleycorp.com

In advance thank you and have a nice day

Best regards

Ben

Sara_p

Please open a topic in the support forum and explain your issue to my developer so we can check and help you.

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello Sara, Congratulations for the beaytiful theme! While starting to play with it, I see a few things that do not work as I hoped: 1- I configured the shop so that pricves and “Add to cart” do not appear, and they do appear: http://nombreenjapones.org/tienda/ When I first tried it went right, and it is not working smoothly anymore. Anything to do there, or can that be caused by conflicting plugins? Woo is the only eCommerce plugin installed. 2- Products show out terrible as soon as I load a picture: http://nombreenjapones.org/producto/fernando-en-japones/ I upload the picture and it goes to wp-content/uploads/2013/01, while I see the code tries to load it then from wp-content/uploads/*Woocommerce_uploads/2013/01… I loaded it there too via FTP, and the result is still the same, and it does not find the picture file… 3- I intended to load the WooCommerce Product search widget in my home page text, and it comes in two lines: http://nombreenjapones.org/ Any tip to make it fit on one line? The space available looks more hta sufficient. 4- I am not using any top menu in the home page, and it generates two slim grey lines. Is there any way to eliminate one of these lines ? 5- Is there a shortcode for a separator between paragraphs, that would be like your slim grey lines? Other themes I used had that. Apart from this quite happy with the theme in itself, and hoping to solve these topics, specially items 1, 2, and 3. 6- Is there any way to configure if the price and the Add to cart button appear on the Woocommerce Product serach results? Best regards, and thank you for your support, Olivier

Sara_p

Please open a topic in the support forum and explain your issues to my developer. I can’t provide technical support here.

thanks!

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 1 000 and 5 000 dollars
  • Switzerland
icevalley Purchased

hi Sara,

Is this plug woo compatible with maya, Product Bundles plug in from woowebsite.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
papashawn Purchased

I have a question about the Portfolio layout “Big Image”. When I select the featured image, it automatically shows the middle section of the image from the main portfolio menu. Is there a way to choose what portion of the image is shown? I would like to adjust it when I select the featured image, if possible.

Another Portfolio question. When I select the “Filterable” layout, if I mouse over the images in the main portfolio page, it only shows the magnifying glass to view the large image, but the 3 lines icon is not shown. I’m not sure how to get the 3 lines icon to show so you can click on this to open that page to view that piece of work.

Sara_p

Please open a topic in the support forum and explain your issue to my developer so we can check and help you.

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Please does anyone know how to make the images in the product slider square?

Sara_p

Please open a topic in the support forum and ask this to my developer. thanks!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

looking to purchase. Does it have the capability to offer purchase a product then give access to them for download the file? – such as as an online pdf book or music file? something like that?

Sara_p

Yes, you can sell digital/downloadable products with this theme :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Hi there,

Is it possible to create an affiliate based website from this theme? I basically want to have all the looks of an e-commerce shop, but instead of buying from me, the buttons redirects to the real website. (i’m just the affiliate in this case) Is that possible?

And is it possible to add video to the product page?

Regards, Nino

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