3797 comments found

Hello Guys,

How do i show the product on the home page below the slider just like it shown on sample maya shop.

can you please guide us.

Thanks

Arvind

Sara_p

You have to use the product shortcodes. Copy the code of the shortcode and past the code in the editor of the page.

Here there are the shortcodes availables: http://demo.yithemes.com/maya/shortcodes/shop-shortcode/

Hello,

Next week, I will decide to purchase this beautiful theme or not. I do have a question and I’ll hope your answer will move me to the right direction …

I am able to translate all the text into the Dutch language and I also know how to create the .po and .mo files.

Since I want my customers to be able to choose the language they prefer to use, I need a language switcher with this theme. What do you recommend?

Regards,

Eric

Sara_p

I suggest you to use WPML. Is not free, but is the Best.

Hello, After purchasing and downloading the file, I tried to upload the theme on wordpress, but it says the package could not be installed because the theme is missing the style.css stylesheet..

Please help.

Thank you, Cheyenne.

Sara_p

Yes, open this archive and search inside it the archive maya.zip.

Default-user

I am really sorry but can you guide me how to open the archive?

Sara_p

You don’t know how to open a .zip archive? You need a program like winrar, is free. Install it and then you can open the zip archive. Then move the maya.zip file from this archive to your desktop and upload this file in your wordpress panel (appearance > themes)

DevidS Purchased

Really this a great and nice theme!! Very good technical support. I´m a begineer and they´re helping me with all my questions. Congratulations for your great work :bigsmile:

Sara_p

Thanks :)

aejc Purchased

It’s now been 3 weeks since we’ve asked for help on a couple of problems that the update v1.8 created on our website. We’ve been promised Level 2 support and haven’t received it. The slow response time has been very frustrating.

Sara_p

3 weeks without a reply? Is not possible. Can you provide me the # number of your ticket please? thanks

Default-user
aejc Purchased

The replies occur every 1-3 days and either repeat what I just wrote, don’t give an answer or I’m told someone else is going to handle it (and they don’t). I had to resubmit my original ticket because it wasn’t being answered. Another was split into a new ticket The new ones are: #640 & #987. Thanks.

Ciao Sara, ho acquistato un paio di settimane fa Maya Shop e, grazie all’aiuto dell’ottimo sviluppatore che mi avete consigliato, ora ho il mio e-commerce! Oltre a ringraziarvi molto, volevo chiederti se non esiste un tutorial o un manuale per l’ultima parte della configurazione del tema. Vale a dire modifiche sull’aspetto, scelta home, slide ecc… Perchè mi sarebbe di grande aiuto! grazie mille :)

Sara_p

Ciao Donatella, sono felice di leggere che sei rimasta soddisfatta, per quanto riguarda il tutorial nella nostra area di supporto puoi trovare diversi videotutorials.

Registrati al nostro sito: http://www.yithemes.com e attiva il tuo tema qui: http://yithemes.com/theme-activation/

Dopodichè nella pagina support > get support troverai una sezione “themes” che contiene un link ai videotutorial disponibili per Maya :) grazie

xestio Purchased

Hello, I´ve have already published my web. I need to correct some errors in the exporting the site from localhost to remote host.

I have to say that exporting the site is a really serius matter…specially if you don´t have a theme that has this functionality inside. The default export/import in wordpress is very basic, and don´t work . So thank you for that.

My site is “http://www.hinsabaths.com/”, and i´m still doing some corrections.

My question is: I get the blog page (”/noticias” in spanish) mesagges in english, although the settings in wp-config is… define(‘WPLANG’, ‘es_ES’).

What else i need to change? Thanks very much.

Sara_p

Please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, in the support page you will see a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support. I suggest you to read this topic to understand better how to use our support desk: http://yithemes.com/blog/yit-news/yithemes-support-migration-complete/

thank you

Before I purchase, I need to know if this theme will work for digital downloads. I know I will have to add in a plugin for that, but I want to make sure that selling digital downloads will be possible with this theme. I love it and it is just the look I am wanting.

Thank you

Sara_p

Sure, is possible. You only have to install woo commerce :)

Hi, is is alot of menues etc that is not possible to change? I want to have My shop in Sweden and be able to have all text in swedish. Also can you use Yoast plugin in this wp theme?

Sara_p

Sure, you can have the theme in swedish, you can translate all the words yourself using the poEdit software. For the yoast plugin, we don’t tested it, i’m sorry.

Hi guys, My question is in regards to the e-commerce. When a customer places an order, how is the website owner notified of the order? Is this something that the owner has to constantly monitor, or would he/she receive an email or other notification?

Thanks!

Sara_p

The owner receive an email for each order, and also in the orders page can check the orders status.

turner2f Purchased

How do we limit the amount of Scrolling “Best Seller” items from 10 down to 5?

Currently using the following short codes:

[product_slider category="" orderby="date" order="desc" featured="0" latest="0" best_sellers="5"]

[product_slider category="" orderby="date" order="desc" featured="0|1" latest="0|1" best_sellers="0|1" style="ribbon|traditional"]
Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Samantha L.

Hi,

Just a little word to say that yitheme support is the best seen here yet.

Thanks for the great work !

Sara_p

Thanks :)

Where can I find the support forum/tutorials and so-on for this theme? The link in the description doesn’t work and I can’t find any reference tho this theme on your site anymore?

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, in the support page you will see a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support. I suggest you to read this topic to understand better how to use our support desk: http://yithemes.com/blog/yit-news/yithemes-support-migration-complete/

thank you

Hey,

I love the theme. Just purchased it yesterday and have a few quick questions while I am completing the install. For some reason the top of my page has a gap in it (ex sheswaibeauty.com) is this a css problem? I had a custom theme previous to this and was wondering if that had anything to do with it.

I started to watch a few of the videos in the documentation just to double check everything and some of the videos are set to “private” so I can’t view them.

Thanks for your help.

Default-user

Do you have an email where I can send screenshots? the error is coming from the checkout page, i add to cart, go to checkout, fill out info, then when I submit i get a long sandbox error

Sara_p

Please open a ticket in the support desk. After the registration and the theme activation in the “get support” page you can submit a ticket.

How could I use CSS3 for the background?

Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket to my developers.

Thanks!

Hi Sara Purchased mayashop looks great! Do you have a video link on setting up the main slider. I feel like I might be missing something. I struggling to get it to show. I sure it’s not hard but am new to sliders

Regards

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

after this, in the support page you will see a “themes” section that contains a list of videotutorials availables. We have a video that show how to set the sliders..thanks

Default-user

Thanks for the follow up. I did get it working, but will log on and have a look. Thanks again

Hello, is this WordPress Theme support rtl Languages? I need my site to work in 3 Languages and one of them is Hebrew.

Regards

What happened to the support forum?, it says “Oops. The page you were looking for doesn’t exist.”

P.S.: I’m not the one that purchased it but my friend (who bought it) doesn’t speak english so I’m was helping him customizing and translating the theme.

Sara_p
We just changed our support platform. We used the support forum and now we use a ticket sistem based on Zendesk. In this way we are sure to improve the support :) now we have to change the links in all the documentations. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

after this, in the support page you will see a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support. Thanks!

Hello, is this WordPress Theme support rtl Languages? I need my site in 3 Languages and one of them is Hebrew

Sara_p

Yes, we provide rtl support, but you have to work on it to create some files.

Default-user

thank you Sara, can I get instructions or help with this?

Hello :) your theme seems awesome !

I would like to know if it’s possible to don’t show the price of product to people who are not register ? thank you in advance

Sara_p

You have to check if woo commerce has this feature, maybe with some extension.

Default-user

thank you sara

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