3674 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great theme. When my product is on the homepage and I hover over it … that nice ribbon does not appear, but rather some background color. Any tips?

Sara_p
Hi, please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi ! Great theme – congratulations. 1) i would like to sell personnalized items, so i would like to know if it’s possible to add a text field and to offer the possibility for the customer to send a picture (like in this site : http://www.tilesandportraits.com/store/memorial-plaques/branch-memorial-vertical-rectangle/#personalize) 2) is it possible to work with affiliate referrers ? does the site will recognize that a sell is due to a partner ? Thank you in advance. Cedric

Sara_p
1- No, i’m sorry, is not possible. 2- you have to purchase a woo commerce extension to have this feature, like this: http://wordpress.org/extend/plugins/affiliates-woocommerce-light/ http://codecanyon.net/item/affiliate-marketing-extension-for-woo-commerce/1501589
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

see below (post came in twice)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
Hey, What is the shortcode to display the portfolio sliders? as per the demo here: http://demo.yithemes.com/maya/portfolio/with-slider/
Sara_p

Is not a shortcode. After you created the portfolio, in the page, in the “Options of the page” panel in the right side you can chose which display insert inside the page.

Default-user

Can one portfolio not be displayed in more then one way?

Sara_p

No, you can use only 1 portfolio for each portfolio layout. This theme has not unlimited portfolios, i’m sorry.

  • Exclusive Author
  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • United States
tannerc Purchased

i cant login to new forum - i have tried : 1 ) logging in with old foum info:says wrong password- 2 ) resetting password – although the message always says email sent- check your emial for reset password link.. no email ever arrived- despite 3+days of multiple attempts- 3 ) created a new account on new forum but i cant access support or view maya forums because the acitvation code is still locked under my old account ( the one that cant access or reset password on) Ive sent email to support- but as i havent got an account w/ theme purchase code i cant submit a ticket about this-somewhat all a catch-22. Please help now. my yitheme original user name is tannerc i will send my activation and email in private message. if required.

Sara_p

yes, i will change the password for you, mail me to support[at]yithemes.com :)

tannerc
tannerc Purchased

THNK YOU SARA- emailed you with subject tannerc account.

tannerc
tannerc Purchased

i emailed you again – still not able to llogin ..

Sara_p

i changed the password for the user “tannerc”, not for the other username you used. So please use the tannerc credentials to login.

tannerc
tannerc Purchased

Thanks agian-but i havent any way to know what this password is-

Sara_p

i reply to your mail with the new password (this is the third time i send you the same password, please, read my messages)

tannerc
tannerc Purchased

I am sorry if you have sent this three times – do u REALLY think im not reading them? i have searched my mailboxes my spam and created a smart filter to catch anything containing yithemes.com-still nothing – My email address is tannerc at me dot com

tannerc
tannerc Purchased

i just received my first email from YIThemes support: Hello, During this week-end our team will get together for a two days of brainstorming & team building. We’re working to make our themes better and better.

Support will be back next Monday, at 9:00am GMT+1

Thank you for your patience.

Best regards, Your Inspiration Themes

BUMMER for me

Sara_p

I don’t understand. I sent you 3 emails with the new password.

Your Inspiration Themes <support@yithemes.com> 08:19 (12 ore fa)

a allison i say you to use the password

i can’t write here the password or someone can use your credentials. Please provide me another mail address i can use.

tannerc
tannerc Purchased

very weird- but i APPRECIATE your attention- its’s cleary an email / icloud issue i guess? i guess send an email to creelman at gmail dot com

Sara_p

Sent. It seems that is an issue we have with all customers with @me.com mails. check now please :)

tannerc
tannerc Purchased

THANKYOU-im back in and appreciate your continued attention to help

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United Kingdom
fionaR Purchased

Hi there,

great theme, it looks awesome!

I’ve just installed it and want to set up the homepage like your homepage style 4 with tabs underneath the slider. I’ve followed the instructions to create feature tabs and put the shortcode on the page, but now I can’t see anywhere to actually create each tab.

The documentation says the name of the tab should appear in the left bar, but I can’t see it anywhere! Have I missed something?

Sara_p

i don’t know, i can check if you send me your credentials to support[at]yithemes.com :)

fionaR
fionaR Purchased

Hi Sara,

thanks for the fast response. It’s actually all sorted now; I deleted the first feature tab I created, created a new one with a different name and then it appeared at the side. :)

Sara_p

Great :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

What’s the name of the font used for the mayashop logo? thanks

Sara_p
It’s the Pacifico font: http://www.dafont.com/pacifico.font
  • Bought between 1 and 9 items
  • Bulgaria
  • Has been a member for 1-2 years

Hi, Sarah. i am planning to order your amazing theme. but before i do this i want to ask you:

1) i am planing to do 3 different language version of shop is it alright to use your theme 3 times for each language? (one web site) 2) Can i use theme on WordPress version wordpress-3.2.1-bg_BG (Bulgaria) 3) Hot long it takes to have theme after i ordered it ? you sending it by e-mail ?

Thank you.

George.

Sara_p

1) if you want you can use the theme in 3 installations (but only in 1 domain), but i suggest you to use a plugin like WPML if you want a multilanguage site.

2) Yes

3) immediately after the purchase on Themeforest you can download the theme in your “downloads” page :)

Default-user

Thank you a lot Sarah i will order your theme very soon :) i am just setting up my wordpress and after i am done i am ordering your theme :)

Sara_p

Glad to read this :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jackth Purchased

how to show portfolio sliders in main page (sale products, new arrival, for example)

Sara_p

sale products and new arrivals are not portfolio sliders, are product sliders. You can add products sliders using the product shortcodes (you can find the complete shortcodes list in the documentation – Read me folder – or in the shortcodes page on the live preview)

  • Bought between 1 and 9 items
  • Bulgaria
  • Has been a member for 1-2 years

P.S: or if i install latest English version (on Bulgarian version of web site) and then through Maya them i translate ? because i am fine with English language on control panel WordPress admin. what you suggest to do ?

George.

If it can work with wordpress-3.2.1-bg_BG (Bulgaria) then its awesome.

Thank you.

George.

Sara_p

Hi George, you have to translate yourself the theme in bulgarian (and maybe you will send us the translation, so we will happy :) )

Default-user

Yes of course i will send you an a translation :) no problem at all.

Sara_p

thank you! :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Finland
  • Has been a member for 2-3 years
Sport1X2 Purchased

Hi,

How do i make megamenu? There is no options for it in navigation menu?

Sara_p

You can watch this videotutorial: http://www.yourinspirationweb.com/tf/support/maya/Megamenu/Megamenu.html hope is helpful for you :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands

Hi, i like this theme! Pre buying question, is the font of the menu changeble? And is it possible that the logo is on the left side in stead of center?

Thanks in advance.

Sara_p

Yes to both your questions :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
Mikeoc Purchased

Hi Can you please tell me is there a way of changing the order of popular posts on home page. I have 4 posts but only 3 are showing and not the most recent. I would like it to show most recent from top down.

Also i have set the logo font to Bebas but when the site loads Comic Sans appears or another very ornate font which im not sure of name. This really looks bad as the site is cery contemporary in style.

Can you please tell me how to resolve?

Thanks

Sara_p
Hi, please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I know there is a galley and portfolio but is there a way to make a photo album of events within in this theme? I need a Gallery link that will take them to a page of multiple albums from various events. is this doable? If yes how?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Does adding sample content overwrite the shop portion only? Or will it also over ride my other pages like blog? and other custom pages I have already developed? I would like to use the sample content for my clients to get a better sense of the site, but i do not want to destroy everything I have done. Thanks so much for your time

Sara_p

The sample content replace ALL the content, also the blog articles and the pages content, i’m sorry.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Also, what will the results be of adding the sample content? does it format it and display it right away?

Sara_p

Using the sample data you will have the SAME site of our live preview (pages, images, content, settings and so on)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
newcomers Purchased

Hi where to get the sample data? I can not find it at your support forum

Sara_p
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ after this, here: http://support.yithemes.com/categories/20078301-Themes you can find a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support. Thanks!
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jacindab Purchased

Hello,

I am having issues uploading the maya.zip file to WordPress. Do you have a solution for this issue? The file seems a little large compared to other themes I have purchased in the past. Is this perhaps the reason why it is having trouble uploading?

Sara_p

Maybe you have some upload limits on your hosting (usually 2gb). Can you try to install the theme using an FTP software? You should fix the issue.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
Mikeoc Purchased

I have tried to as a question on the support area but it prompts me to activate my theme before doing so. I have tried this but it is saying there is an error as the theme is already activated.

Can you please advise? This is not the first time this has happened. every time i login and try to ask a question i get this error

Sara_p

Try now, i just activated you in the support area :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jaybendt Purchased

I just purchased this theme and tried installing it, but I am being told by my server/wordpress that the stylesheet is missing. Would anyone be able to help me?

Thank you.

Sara_p

You are installing the wrong file. As explained in the documentation, you have to install the maya.zip archive, not the archive you downloaded from themeforest.

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