MagnaThemes

MagnaThemes supports this item

Supported

738 comments found.

Hi again, I have some more questions. I’m not using the standard pages (in theme settings), but making new pages. But now I can’t get the menu in right order. When I go to menu and try to move them, in the site it stays the same. So at first I want to see ‘homepage’ and after ‘homepage’ I want the pages of something else. But I can’t get the ‘homepage’ at the beginning, while it says so in the menu structure. Hope I can explain it ok?

Then, I want to use contact form 7, made a page for ‘contact’ and copy paste the link of the plugin in here. It’s working, but at the end of ‘your message’ you don’t see the line. So for this ‘block’ one site doesn’t end with a line and it looks not nice like this. Hope I can explain it ok again.

Oh and I forgot almost one more thing. I have one page with text but ending with a photo, under the text. The black button and copyright text is half under the photo, see it half or depending how big I make the photo, not. I don’t see it under the photo like it is the right order of appearance. In the other pages I’m using text with photo’s ending, the black button is under the photo’s, so there it’s ok. How so?

Hope to hear from you. thank you. Regards, Maartje

Hi Mark, thank you for your reply. I will put the website online, so you can have a look what I mean with the other two points. Hope it’s clear what I mean then. Regards, Maartje

Sorry! With the picture is now all right. Don’t know what I did different, but that’s solved. :-)

Hi Mark, sorry to bother you again, but I’m not sure how it works with the menu structure. Maybe if you can have a look at the website (forgot to mention that: www.si-skinimprovement.nl) you see that I’m not using the menu like the demo. But building new pages. When I go to rending (?)>menu’s and then put them in right order (now I see this order: Home – Prijslijst – Producten – Contact) but on the website it’s a different order: Contact – Home – Prijslijst – Producten. So for that I don’t now what to do different because this order is not right. Hope you can help me with this also. thank you again so much. Maartje

https://www.google.com/fonts/earlyaccess

Hi. I want to show other webfont (ex: Nanum Gothic (Korean)) in homepage, I have tried to change font by editing css file, but only the fonts of style options are shown…. Would you help?

Hello,

Unfortunately it is not that easy to add new fonts to the theme, but if you write me at info@magna-themes.com, I’ll let you know how to modify the code in order to have Korean friendly fonts. Please send me links to the fonts you would like to install.

Regards,
Mark

I’m sorry to bother again, I almost solved all the problems I had with the website, but only one I don’t know how to fix it. It concerns the contact form and the missing line. On the website www.si-skinimprovement.nl/contact you can have a look and see what I mean. I downloaded a new plugin of the contact form 7, put it in a different page but every time it’s the same problem. Can you let me know what to do different? Thanks again for your reply. Regards Maartje

Hi Maartje,

Don’t bother me at all, in fact I should have reply you much earlier, I’m sorry about that, but I totally had no time in the last couple of days due to my freelance projects, so I couldn’t take a look. Now it’s weekend, so I can take a bit more time to help you out.

So, let’s see the issue.

I just checked your site, but I’m afraid I still don’t understand perfectly the problem. There are some lines and the contact form below. I admit the white space between the lines are a bit huge ( use SHIFT + ENTER instead of simple ENTER in the editor, SHIFT + ENTER creates a line break while a simple ENTER starts a new paragraph ), but there is no other problem. How do you mean “missing line”? Did you add a line on the backend and it is invisible on the client side? Maybe you cannot add new fields to the form?

I’m sorry for being so uncomprehending, I really would like to help you, but I really don’t see any missing line on that page.

Regards,
Mark

Hi Mark, thanks for your fast reply! I made a photo of what I mean, how can I send it to you? Maybe that makes it a little bit easier? :-)

You can write me at info@magna-themes.com :)

I’m having trouble activating the fold-up navigation of the demo in my site. Is there some trick or place I haven’t looked? The smooth fold-up from the home page to the sub-nav is one of the things that attracted me to this template over others. I’d love some input on making it work for me. Thanks!

Also—I’m using the template “Me”.

Hello,

First of all thank you for the purchase! :) Secondly, please check the relevant tutorial video in case you haven’t seen that before.

If you checked the mentioned video and all the details configured well, there will be a javascript related issue on your site. In this case please send me a link to your site, because I need to take a look in the code for further help.

Regards,
Mark

Hi, Congrats for this beautiful them I have a problem with your them. In portfolio, I created some items and I would like to add an image in the slider image. I have currently 2 images. When I want to add a third one, it seems OK but when updating then I still have 2 images. Could you kindly help ? Thanks a lot,

Coralie

Hello,

The review team just approved the update, so you can download and install the latest version.

Regards,
Mark

Hi Mark, could you confirm that re-installing the them will not lead to loose previous customisation ?

Hi Mark, it should be OK with your previous post :)

Hello Rachel,

No, you don’t have to purchase it again. Just go to the “Downloads” tab in your Themeforest account and download the theme again. Please download the main package and read the “How to update” section of the help file.

Regards, Mark

Hey Mark,

I’m helping friend with her page. She purchased your Theme. Everything works quite good. But know we’re wondering about some changes.

I also try to find some answers in the comments, but only found some fitting post, which are quite old.

1. How is it possible to delete the read more link at the service section. We’d like to have the service icon function like the portfolio icons with a click on the icon to open it.

2. Is it possible to upload a custom font, to change the menue font?

Thank you! Alex

Hello Alex,

1) If you don’t add the “more” button to the text contents of the service item, the “read more” link won’t be appear. The service circles are clickable just like the portfolio thumbs since the version 3.5. Please update in case you use an older one.

2) There are about 50 available fonts for the menu on the “Theme settings > Styling” admin panel.

Don’t be shy to write me in case you need any more help. :)

Regards,
Mark

Hey Mark,

thanks for your fast reply! :)

1) If I don’t use the ‘more button’ link within the text content of the service, the text appears under the the service icons. Unfortunately theres no clickable function. I also checked the theme Version, it is 3.8

Have you any idea?

Thanks!!!

Hello Alex,

I just checked the code of the services sections and I’m pretty sure that the circles are clickable. Removing the text and the more button below the circle is not that easy, but if you create me a user account with administrator role, I’ll do that minor customization for you with pleasure. My email address is info@magna-themes.com

Regards, Mark

Hello Mark,

Thanks again for creating such a beautiful theme.

I was wondering if you could tell me how to delete the left-right arrows in the Portfolio section? I only have one image in each section so the arrows are redundant and I would like to keep the theme as minimal as possible.

I had a look through the comments and I found this piece of code you posted to add to the custom css but it does not work for me:

.flex-direction-nav li a { width: 0px; height: 0px; } #slider:hover .flex-direction-nav li a { background: transparent; }

Thank you for your time.

Michael

Hi Michael,

I’ve tried out via Firebug, so the following code should work anyway:

.slideshow .flex-direction-nav li a { display: none; }

Regards,
Mark

That works perfectly! Thanks again Mark

You are welcome! :)

I’m considering buying this theme but would like to know if the background color can be changed. Also, can you share examples of websites created using this theme? Thanks.

Hello.

First of all thank you for your interest in my product! :)

Secondly, there are countless sites out there that use this theme and I would like to show you some, but none of my buyers allowed me to showcase their sites ( the rest of my clients are creative agencies that bought the theme for a client project ), so I cannot list them here.

Regards,
Mark

Dear Mark

I have the problem, that I can’t click on the icons in the SERVICES section. After downloading the newest version 3.8.2 it’s still not possible. Could you help me with this problem?

Thanks, Jonas

Dear Jonas,

I’m sorry for the bit delayed reply, but I’m still working on a update that solves this problem and adds some new feature to the theme. Actually I’m almost done, so the refreshed theme will be released very very soon. You will be notified via email when it is released.

Regards,
Mark

Hello, Can I change the portfolio items, so they just click to another website and don’t open in a pop-up?

gr, Katja

Hello Katja,

First of all thank you for the purchase and I’m sorry for the bit delayed reply.

Unfortunately it is not possible with the current version of the theme, but I’m working on the next version that will utilize this feature. I’m almost done, so it will be released within 1-2 working days.

Regards,
Mark

Thank you!

You are welcome! :) The updated version is already available for download :) Feel free to write me in case you need any more assistance!

hi, i have a problem, services are not allined, i’ve put the read more button, it works the first time but this morning a have the same problem, plus a problem with the contact form seven, your theme is beautiful, but full of problems.

Hello,

First of all thank you for the purchase and I’m sorry for your issues. Can you please send me a link? I need to check your site for further help. Please don’t worry, I’ll not let you in trouble! :) I’ll help you fix all the issues, I’m pretty sure I’ll be able to find the proper solutions for your problems with the theme.

Regards,
Mark

merci for your answer, our site is :

http://acnego.fr/

and i have also a probleme whith the contact form seven

Hello,

Thank you for the link. The layout of the services section is collapsed because the “read more” element of the first service “SÉRIGRAPHIE” is too long and broke into two lines. Anyway, the <strong> html tags are inappropriate their. As I see you tried to customize the theme, but it went a bit wrong. No, problem, I can fix them. :) Please collect all your customization wishes and write me the list at info@magna-themes.com. I’ll let you know the possibilities and solve the contact form issue as well.

Regards,
Mark

Hello, i purchased the Me theme. I have installed it (I think!) the theme on to wordpress but it doesn’t look at all as I expected! Can you help? Thanks

Hello,

Thank you for the link, I understand the problem now. So… the main issue here that I designed those sections for a different purpose. You tried to write long texts into elements which was designed to display short intros for sections. Ok, let’s see how to make the look of your site a bit better.

1) Please add the following code to the “Custom css” option on the “Theme settings > Advanced” admin page:

#about p { margin-bottom: 20px; }

That will separate the paragraphs inside the text content of the about section.

2) Please try to use a text section instead writing a long text into the intro option of the services section. This video shows how to use text sections.

3) You can use <br /> html tags in the intro in order to create new lines of spaces between lines ( one <br /> makes a new line while two <br /> tags make a space between lines ).

Generally that’s all. I hope you will find my answer helpful! :) Feel free to write me in case you need more assistance!

Regards,
Mark

Hi Mark, I’m still having problems creating new paragraphs and a couple of other things. Would it be possible to email you my queries? Many thanks

Yes, absolutely. Feel free to send me the list of your problems at info@magna-themes.com

Hi

Just bought the theme and really like it. Quick couple of questions I hope you can help with;

1) Do you have a preview page of all the different available fonts? It is really annoying changing each one manually, refreshing the site and seeing what it looks like…

2) None of the sections seem to respond to

codes so I can’t make the layout nice, it all just lumps together in one hard to read paragraph…am I missing something?

Unfortunately I have a holding page switched on, so I can’t let you see what I mean, but I could email you screen shots if I’m not describing it clearly?

Thanks

Hi Rowan,

First of all thank you for the purchase! :)

1) The demo of the html version has a live customizer that contains the rest of the fonts that available with the WordPress version. You can also check out the fonts in the .

2) Do you mean the text sections? Section intros can handle only basic html code ( <br /> <strong> <em> <img> and such ), but the editor of the text sections should allow you to insert html code in text mode. Please send me the mentioned screenshots in case I misunderstood your issue.

Regards,
Mark

Hello,

Can you please tell me how to install the ‘dummy’ content found on the demo site you have up as an example for purchases.

In that past I’ve been able to install this as it helps with building the site

I appreciate your time and help Peter

Hello,

The downloadable package doesn’t contain the demo xml ( I prefer to learn the theme via the tutorial videos step by step ), but if you write me at info@magna-themes.com, I’ll send you the file in the reply.

Regards,
Mark

sabina88

sabina88 Purchased

Hello, I know that my service is finished but I have a problem on my site that I think it depended on you. I am attaching the screen .

Hi Sabina,

I’m ready to do my best in order to solve your problem, but I still haven’t received the ftp details. Are you sure you sent them to info@magna-themes.com ?

Regards,
Mark

sabina88

sabina88 Purchased

Hi Mark hello , I uninstalled the theme and installed againn and I had not the problem … now there again. How can I do? I send the credential ftp :(

Hello Sabina,

I received the details of the connection and fixed your issue. I’m afraid someone hacked your site. More info in the email I sent you.

Regards,
Mark

Hi Mark, I have been emailing you at info@magna-themes.com with a query regarding creating a Home Screen icon since February, but have had no response. I followed up on 7th March and again on 29th March but have yet to hear from you. This seems rather strange as prior to that communication worked fine. Can you confirm whether you received my original email? If not, I will resend. Thank you very much. Kind regards, Julie

Hello Julie,

No, I haven’t received the mentioned emails yet. Please try to send an email via the contact form on my profile page, that form is connected to my personal gmail account.

Anyway, I you will need to use the “Apple Touch Icon” option in case you want to create a home screen icon for mobile devices.

Regards,
Mark

hello! i purchased the Me theme and was wondering if there’s a way to reduce space between sections in the home page. Thanks in advance!

Hello!

Thank you for the purchase! :) You can control the white space between the sections by using the “White space” option on the “Theme settings > Homepage” admin panel. It is the last option on that page.

Regards,
Mark

Hi MagnaThemes ,

I want to install lightbox to portfolio. Which plugins is recommended because It doesn’t work actually.

Thanks for support

by
by
by
by
by
by