888 comments found

When I perform the import of the demo file, I get a bunch of failures

Failed to import pa_size 38 Failed to import pa_size 39 Failed to import pa_size 40 Failed to import pa_size 41 ...

Hanatheme

Can I see your site? Give me your wordpress admin access then we will see what is the problem and make it work. Thank you for using our template. Next time you have a question then contact us on our support site : support.hanatemplate.com Regards.

I played around with the template find it kind of easy but there seem to be a glitch. When i add one product then go to check out it turns out to be 2 of the same products.this only happens when i shop from the describtion mode, if I click add from the carusel menu everything works great.. Im running it on FF..any clue?

amasoumi Purchased

i am not sure if you have read my note here or not, but there is a bug in your theme where “if you disable the “Fixed Header” and set the theme to BOXED mode and have a menu item at the end where is has sub-menus to it. you will get a cut-off menu at the end, please check it here, http://painfreehairfree.ca/ mouse over the My Account-> View Order-“you will see a cut-off here”

Hey there…

I added 6 upsell products and only 4 columns are showing. How can I get the upsell products to be set to 5 just like the related products do?

Thanks for your help!

Hanatheme

Which widget did you insert into your page? There should be the parameter to your shortcode which declares about the columns. It must be set to 4 in default. You can change it to 5 then it will be work. If it’s not working contact us again with your site url and wordpress admin access. Thank you for using our template. Next time if you have other question about our template then contact us on this site:support.hanatemplate.com You can get all possible services from here. Regards.

@amasoumi yeah thx i saw it..and fixed it..:)

I got everything running so far..the more i work with the template the more i like it..The shop is realy sweet..but the template actually look like crap in Iphone and Ipad..is there any plug i can upload to get it work as sweet in iphones and Ipads as on table tops? Right now i thinking of making a new version for that purpose cos this is not ok at all total disaster to be honest. Thx for any suggestion.

Hanatheme

Thank you for using our template. That kind of problems occurs when your php session file is not configured correctly. You can change them easily by contacting your network administrator of your hosting company. Next time if you have any questions then you can contact us on this site:support.hanatemplate.com Regards.

Hi there,

The theme looks fantastic and I’m seriously considering buying it. I have a few quick questions…

- Can the shape where the logo is at the top left be changed at all or it is fixed to that shape. - Can the colour of the menu bar at the top be changed? - Are multiple images allowed for the products, is there a max number?

Thanks in advance for your help.

Best regards,

James

Hanatheme

All of them can be changed. You can change them in “Meari Settings” of your dashboard. You can easily change the most of style settings in the page with our Settings page. It’s very convenient. Regards.

amasoumi Purchased

@keithawex hi, can you tell me how you fixed it so i can fix it here as well? thanks

Hanatheme

Please send us the details about what you want to change. We had minor network problem last few days. We are sorry. Next time this won’t happen again.

amasoumi Purchased

Are you going to reply to my post? i am not sure if you have read my note here or not, but there is a bug in your theme where “if you disable the “Fixed Header” and set the theme to BOXED mode and have a menu item at the end where is has sub-menus to it. you will get a cut-off menu at the end, please check it here, http://painfreehairfree.ca/ mouse over the My Account-> View Order-“you will see a cut-off here”

Hanatheme

The problem with the menu is because you’ve changed some script for the menu. We can’t fix it for you. And you can change the google_map function at here: wp-content\themes\meari\hana\shortcodes\widgets.php. The function is at line 41. We will soon find the solution for the mobile devices and contact you. Sorry for the inconvenience. Regards.

Default-user
amasoumi Purchased

i did not touch any of the scripts, all i did was change the mode to “boxed” and added child menu item on the right side. this is a css issue most likely z-index

Default-user
amasoumi Purchased

as yo can see user “keithawex” found the issue and fixed it… this is his message>>>>”@amasoumi yeah thx i saw it..and fixed it..:)”

ajavram Purchased

Hi , i love the template but i can not get to make it look like you made the first look please help i dont know whats the problem i add products and they dont appear in a slider on the first page , help me a little bit im trying my best just help me make it look like your with random products and i change them and the pictures please .

Hanatheme

You have to set the product slider as your slider in your page. You can select it in “Meari Page Settings”. You can find the field named “Header”. Select this field to “Product Slider”. Thank you for buying our template. From next time you can get all possible services from our supporting site:support.hanatemplate.com. Regards.

soulsake Purchased

I’m having trouble getting the static image header to show up on the shop page and product category pages. On the shop page nothing seems to happen at all, and on the category pages I get this:

Catchable fatal error: Object of class WP_Error could not be converted to string in /home/content/53/8619853/html/guardhergear/wp-content/themes/meari/includes/woocommerce.php on line 55

http://guardhergear.com/product-category/women/ http://guardhergear.com/shop

I’ve loaded the image in the hana panel customization area, and I tried it as featured image on the “shop” page with static image header selected.

help?

Hanatheme

Thank you for buying our template. Can I see your template? Give me your site url and wordpress admin access. I’ll setup the template to your template. From now on you can get all possible services from our supporting site:support.hanatemplate.com Regards.

Default-user
soulsake Purchased

I sent you a private message with the details. Also I visited your support.hanatemplate.com site and there isn’t any place to send private information, just an open forum. I don’t really want my login credentials available on the net.

marirs Purchased

Hello there, the theme is very nice. However, with the documentation provided, I cant even get close to the live preview that I saw. It would be nice of you to please provide the updated documentation and a step by step guide to make it look like the live preview that is shown here.

Happy Holidays

Hanatheme

Thank you for buying our template. You can get these answers on our suppoting site: support.hanatemplate.com. We will soon upload these answers to our site. After that we will mail you about it. Also you can get every services from the site include troubleshooting. Regards.

Default-user
marirs Purchased

When is the documentation excepted. Its been 3 days now? Is there an ETA for the said documentation

Hanatheme

It’ll be ready soon. We had minor network problem. We are sorry. Next time this won’t happen again.

amasoumi Purchased

I AM STILL NOT ABLE TO FIX THIS. PLEASE TELL ME HOW TO FIX IT. there is a bug in your theme where “if you disable the “Fixed Header” and set the theme to BOXED mode and have a menu item at the end where is has sub-menus to it. you will get a cut-off menu at the end, please check it here, http://painfreehairfree.ca/ mouse over the My Account-> View Order-“you will see a cut-off here”

sopo8888 Purchased

how to change the shop price font size ?

thanks

Hanatheme

You can easily change the font size in “wp-content/themes/meari/style.css” file. Thank you for buying our template. If you log on to our supporting site we can give you the details about change the font size. Our site url: support.hanatemplate.com. Regards.

A_Lwin Purchased
I am having an issue with the theme where on my hope page the carousel shortcode to display some items is appearing twice. http://www.odettewien.at/wordpress/
Hanatheme

I don’t see the problem with your site right now. Please check it again and contact us. We had minor network problem last few days. We are sorry. Next time this won’t happen again.

Default-user
A_Lwin Purchased

Hi, sorry for my late reply. I figured out the problem was due to an outdated plugin. I have resolved the issue.

Hanatheme

We are glad to here that. Regards.

Hello! I bought mearishop and big problem, the meari logo hides my menu… Bizzare, help I to move him, thank you

Hanatheme

Can I see your site? Please send us your url. Thank you. We had minor network problem last few days. We are sorry. Next time this won’t happen again.

ajavram Purchased

Well i am trying my best and dosent work at all please help .

Hanatheme

What is your problem please send us details. We had minor network problem last few days. We are sorry. Next time this won’t happen again.

Hello. I sent you a comment and private message around December 18th with login information to my site, yet never received a response.

My site is finished and ready to go live, however there is a big issue with how images are being cached and loaded on the website. If a new person visits my website, none of the images will load on the front page. Something with image handling is broken. It’s only after loading the site multiple times do the images begin to appear. This is a major issue and is preventing our website from going live.

I’m sending you a private message along with this response, with the details to login into the website. I have tried signing up to your support forum at support.hanatemplate.com, but registration requires a purchase code that I don’t have (it never came with the theme AFAIK). Please respond at your earliest convenience. Thank you!

Hanatheme

We are using timthumb for image caching, and cropping. We are very sorry about this. We had minor network problem. We are sorry. Next time this won’t happen again.

Is this compatible with WP 3.5?

Hanatheme

Yes. It’s working perfectly with WP 3.5

Leger Purchased

Hello!

I have a little Problem with the Product Pictures! When i open a product, the sample Image is not shown! There is just this Broken Image Logo. But when i click on the Imagefield, the missing picture is shown with in the pop up!

Thx for help!

Hanatheme

The possible reason for this is that you may not activate the PHP GD library or you didn’t activate the timthumb settings. Check this url:http://support.hanatemplate.com/faqs/ If it is not working, please contact us.

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