191 comments found

dcsango Purchased

Hi,

The mobile view for my site still doesn’t work. It falls apart and looks like a disaster.

Anyone else having similar problems?

I really need this fixed! Thx, B

The mobile version looks pretty bad in the demo… Can anyone confirms that this theme works well with Magento CE v. 1.9.0.1?

Novaworks

Hi There

Our theme supported Magento 1.9

- Dzung

Hi Dzung,

I’m interested in buying this theme but I’m worried about all the bugs that are not being addressed. It seems like people have been telling you that the responsive feature has not been working as expected for a year now. Have you seen what the site looks like when reduced to the size of a mobile device? Please see this screenshot: http://imgur.com/7wkcBE2 . The logo ends up being completely hidden. I think it’s fair to assume that a template that claims to be responsive will not have a broken homepage on smaller screens. Can you commit to fixing this shortly?

According to your changelog you’ve made one update in the last year. Is this theme still being supported?

For how long will it continue to be updated to be compatible with future versions of Magento?

Kind regards,

PF

dcsango Purchased

Hi,

I have been waiting for almost 20 days to get an answer/fix for the bad mobile view. I have purchased the template and am not getting any assistance at all. I have opened a ticket too, still nothing. This is completely unacceptable.

I need an answer ASAP!

Hi Admin,

I have purchased this theme. Now we are working on it. Please let me know , How to add Product Color Option , Size option in product detail page. Because after addition only then user will add any product in his/her cart. So please revert me asap how to add drop down for selecting color , size etc for particular product.

Urgent Revert would be appreciated.

Thanks!

Hello, i have trouble with cache management storage, if i activate it, the register and products sesion have duplicate the products. Can you help me with this?

Novaworks

Hi There

Please open private ticket in http://novaworks.ticksy.com/ and give us access to admin and FTP to check it.

- Dzung

Hi Admin,

I have to set color swatch option , Is this possible in this theme. If yes, please let me know.

E.G , One product is available in 3 different colors n again 3 different colors are available in 4 different size. Suppose I have added the product n mention in dropdown that this particular product is available in Green , Yellow , Pink colors. When any end user select any color from dropdown then size should show according to that color n also images should change of the product according to that selected color from dropdown. How to set this option in medalion theme. It’s very urgent. Please do reply asap. We have to launch this website by tomorrow. Do Reply asap.

Default-user

Hi Admin I have also raised the ticket at http://novaworks.ticksy.com/

Please do reply. Its very urgent. We have launching of this project by tomorrow.

Novaworks

We are working on this

Default-user

When can i expect it is to be done. Please do revert.

Hi Dzung,

Have Been Very Patient With your ticket system,but seems that all really don care about your customers??

Are u going to reply for my Ticket: #308120. Awaiting Reply

Thanks

drasonamigos

Just chk the issue on the one page logout issue which is not allowing to login it is redirecting to dashboard instead of continuing on cart, Pls let me know if u didn’t understand

drasonamigos

Still Awaiting ur reply !

drasonamigos

Still Awaiting ur reply !

Hi,

Please check ticket #322112. I’m having some problems with checkout process.

Thanks

Hi,

I have purchased the theme , I wanna know, Is Size chart Pop-Up is available or not in this theme. If available, How to implement it.Please let me know asap. Its very urgent.

2. Is image change option with color swatches is available in this , In my last ticket, you told me that by this November month this option would be available. Please let me know , if this is available now. Please revert asap.

Novaworks

Sorry for late .We will check it and response in tomorrow morning

Default-user

As Per Your Last Reply, Still It is more than 17 hours. I didn’t get any reply from your side.

Novaworks

Hi There

Our theme not support size shart popup.

If you need color swatches you can try this extension http://www.magentocommerce.com/magento-connect/gala-color-swatches-free-1.html

hi how to know whether the template is been use or not?

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