178 comments found

Dear novaworks,

I wanted to submit a ticker on your support section but it ask me ” Purchase Code” which I have know idea what it is.

I install and setup this theme on my website ” www.rayanclothing.com ” and now I have 2 language for it, English + Hungarian.

The problem is , my FOOTER section for both store view is the same , how can I make new footer for Hungarian language and translate it ?

Regards

Novaworks

Hi There

You can go to http://themeforest.net/downloads and download Purchase Code

- Dzung

Default-user

Thanks Dzung, How long does it take normally to get an answer on open tickets?

regards

Novaworks

We answered in ticket

Fluut Purchased

Hi,

I wanted to open a ticket on your new support page but it says my purchase code is not varified! Please let me know what to do. I need some help solving some issues on the theme.

Kind regards

Novaworks

Hi There

Please make sure you select correct Product and Envato account too.

- Dzung

Default-user
Fluut Purchased

I have selected the correct product and product licence code. Where do i select the correct envato account? I can’t ajust my account on novaworks…

Novaworks

Hi There

You can sent your problems to email nova@novaworks.net

- Dzung

simpl Purchased

Hello,

I installed the template in magento 1.8 but it is not working propertly, the menu is not being displayed and the content is messed.

this is my site:

http://bestair.simpl202.com/index.php/

could you please help me?

Novaworks

If you want show custom content in menu. You need go to Novaworks >> Settings and select menu type is Wide Menu

- Dzung

ecalle Purchased

Hello,

How long will you delay in responding to support tickets?

thanks,

Novaworks

What’s your problems?

hexacam Purchased

Dear novaworks,

I wanted to submit an issue that I am having with the theme. I am wondering if there is still a way to submit a ticket, or the only way to contact you is through the “Email Novaworks” box on your profile page found on http://themeforest.net/user/novaworks#contact ?

Kind Regards

Novaworks

Sure. You can sent me a mail in Our profile page.

Hello, I installed the template in magento 1.8 but it is not working good, When active Home V2, this is not the same as this on the page, the background does not work me. testerlab.com.co/mundoinsumos.

thanks for your help

Novaworks

What’s your url?

Default-user

Hello you have any news?

hexacam Purchased

Hi I have emailed you back 3-4 days ago with my credentials to try and fix my issue. I have not heard back from you and I do not know if you have received my email.

I still cannot add a product to cart because every time I do the product is changed from being ‘in stock’ to ‘out of stock’ and it gives me an error message at checkout

Please get back to me, i need to resolve this issue ASAP!

Thank you

Dzung, when I disable products off my homepage, it isn’t working. I opened a new ticket with this issue. Please take a look.

dcsango Purchased

Hi,

I’ve got some problems with the theme settings. I have tried changing the hover color at every possible location, but it is still red for the submenu items in 3 out of 4 languages. How can that be changed?

Thanks, D

Hi…

Presale question!!!

I Love Ur Theme Would ull install it for me on my server if i purchase it??

Novaworks

Yes! We will help you install it as free.

drasonamigos

OK Thanks!!!

Ull reply to comments right or have a proper support ??? as i am new to magento so will need your help

Novaworks

You can open ticket for support after purchased our theme.

I need one thing to put my store finally up and I’m not getting support for it. My Home Content is showing 4 columns and not 5 as it should be. And in Admin>Configuration>System>Home Content I set all rows as Disable, tried showing other categories, but that isn’t working. Please help me out.

kauky Purchased

Hello, after installation (successfully) of Medalion Theme I need to restore the old Theme but restoring Configuration->General->Design configuration the frontend is “white” (without content). There are other configuration “auto-installed”? DB? Plese let me know how I can restore the old theme.

Mirco

Novaworks

Please make sure you selected Current Configuration Scope.

kauky
kauky Purchased

Found it, the problem was the home page (configured for Medalion).

kauky Purchased

How can associate NovaWorks admin Menu to a Adm User role? As tested it is only visible to a Admin user.

kauky Purchased

Hello, we have serveral error on system.log:

- Notice: Undefined variable: is_home in /storage/vhosts/dopefactory.prod.h-art.it/htdocs/app/design/frontend/novaworks/medalion/template/page/html/topmenu_3.phtml

- Notice: Undefined variable: _boostrap_hack in /storage/vhosts/dopefactory.prod.h-art.it/htdocs/app/design/frontend/novaworks/medalion/template/catalog/product/list.phtml on line 185

- Notice: Undefined variable: is_home in /storage/vhosts/dopefactory.prod.h-art.it/htdocs/app/design/frontend/novaworks/medalion/template/page/html/topmenu_3.phtml on line 49

Novaworks

Please go to edit file:/storage/vhosts/dopefactory.prod.h-art.it/htdocs/app/design/frontend/novaworks/medalion/template/catalog/product/list.phtml and add this $_boostrap_hack=””; in top file within php tag.

and add $is_home=””; top top file /storage/vhosts/dopefactory.prod.h-art.it/htdocs/app/design/frontend/novaworks/medalion/template/page/html/topmenu_3.phtml

Novaworks

same with file /storage/vhosts/dopefactory.prod.h-art.it/htdocs/app/design/frontend/novaworks/medalion/template/page/html/topmenu_3.phtml

Hello,

PreSales Questions:

1.Can we align the logo in the centre ? 2.Can We have an add ons sections like an add a smaller product to the main 3.Delivery Date And Message option? 4.In Product (boxed and unboxed ) Button or option 5. Once Theme Purchased how long will ill set it up in ?

Pls Let me know asap so that i can purchase the theme

Novaworks

Hi There

1. We can help you align logo to center.

2. Yes. You can choose product list as shortcode.

3. Yes. It supported.

4. It’s option.

5. You can install our theme with one click.

Hi

Pre Sales Question

I need to know if ull will setup this theme if i purchase it on my server along with dummy content? And what all ull will be needing to setup

Pls reply asap i need to purchase it asap

Novaworks

Ok. So please provide cpanel infomation. We will help you install magento.

drasonamigos

How long will ull take to do it n where should i send the cpanel details

Novaworks

It will take 1 or 2 days. When you purchased our theme you can open private ticket in http://novaworks.ticksy.com/ and sent cpanel detail to this.

Hi,

Is this theme available for opencart? I like this theme very much. But we are working only in opencart. Please let me know , is this available for opencart or not?

Novaworks

This is demo: http://opencart.novademo.com/medalion/. You pay us $45 with paypal we will sent you theme by email.

Default-user

Hi,

Your magento theme is responsive , but opencart (above mentioned link) is not responsive…. we want responsive theme in opencart.

Default-user

even when we hover mouse in the pic , ouickview option is not coming….

Hello

Have raised a ticket for installing the theme. Pls Do it Asap.

Thanks Alot

PS:Pls Install the Theme in the correct folder of the server as specified in the mail.

drasonamigos

Hi Pls chk have sent u a reply on the ticket but no reply yet kindly reply asap need to go love with the site NY Saturday thanks

drasonamigos

Support !!!! Why aren’t all replying ?

Novaworks

I have replied.

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