An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by AivahThemes

They will respond to buyers' questions via their own support system.

Go to item support

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

How do I change the Week Starting Day?

You need to alter the 2 lines of code in the template_appointment.php file near about 220 line find the below line

firstDay: 1,

0 to represent Sunday as a starting day 1 to represent Monday as a starting day 2 to represent Tuesday as a starting day

Similarly you need to find the same code in appointment_form.php file located in shortcodes.php file line # near about 272. for 24 hours setup you can do that in theme options panel under general tab.

How do you get the social media icons to appear on the Top Menu bar?

Go to Appearance > Widgets > find Header Top Right and place a text widget and in that use the following shortcode


What is the code used in Homepage Teaser Content?

<h1>Feeling [highlight bgcolor="#689800" textcolor="#ffffff"]healthy[/highlight] and feeling good about yourself is not a luxury – it’s an [highlight bgcolor="#0094b4" textcolor="#ffffff"]absolute[/highlight] necessity.</h1> <h4>Slogan courtesy Thinkslogan</h4>

How to display 3 widgets below the slider to line up evenly as on the demo, and center aligned too?

Go to widgets tab and find Frontpage Column1, 2 and 3. Drag the text widget in those widgets then paste the below code to get the same content displayed as in demo.

[image src=”” align=”center”]

<h4>Quisque odio ante, dictum ut varius sit amet, egestas vel odio. Aliquam nec lectus tellus, et congue enim. </h4>

Email me if you have any more doubts in this frontpage widget regards.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.