243 comments found

I bought a theme a few days ago, and I am still trying to figure out how it works. I am trying to show services and doctors on the pages but for some reason doctors ans services are not showing up. When I created using Visual Composer, it looks okay but after saving it and check the page, doctors and services are gone. I don’t know what I am doing wrong though. BTW, I can’t post this on your forum even though I am a buyer. If you need ID and PW, let me know again.

Website: www.12and8chirowellness.com

madza

Hi,

Send your wp-admin access via my themeforest profile page!

Best Regards! madza

6uves Purchased

hello,

in a page I use Madza Custom Post Type and there is an option to set only 1 category to show but is not working

can you help me please

6uves
6uves Purchased

also I would like to know how to change(translate) /?our-services , /?our-doctors etc…...

madza

Hi,

1. I will fix it for next update

2. Appearance/Customize/CPT slug

Best Regards! madza

Thanks for all the support with your theme. I do have a small question that is a concern of my client. The sidebar, I added “Hours” and need to know how I can close the table boarder. The bottom of the table is open and the clients wants it closed. Is that possible?

In responsive mode, the box sits on top of the slider I’ve added and leaves the bottom of the table open, which doesn’t look to great. Can you advise?

madza

HI,

Can I see some screenshots about this issue in support forum madzathemes.com?

Best Regards! madza

hm…i cant seem to get the services to show an image. How can i add an image to a service?

Default-user

update: i uploaded the democontent.xml file, and it shows the ones you guys use. I can tell that the images go in featured images, which i tried before, however the images still do not show…what is it? I put images in the featured image, various sizes, but none work.

madza

Hi,

Did you use some image CDN support plugin? if yes, please turn it off, and try then!

Best Regards! madza

galbu89 Purchased

Hi, I install the theme and I find a huge bug in Visual Composer editor, so I can’t edit the content of the page. When you foresee the next theme update tha solve problem with Visual Composer plugin? It’s very urgent to solve the problem to continue work on my website. Thank you

Default-user
galbu89 Purchased

In editor view, I activaded the Composer View. But I can’t see the VC block. I see the code i.e. vc_row...

Default-user
galbu89 Purchased

Now, I see the VC editor. I try to add a Text Block: I can’t edit the text into. When I click on Save, the modify are not made.

madza

Hi,

Did you updated Visual Composer plugin from Appearance/Install Plugins?

1. Delete old VC pugin version inside Plugins

2. Install AND activate new VC plugin version from Appearance/Install Plugins!

Best Regards! madza

I need support for this theme after I uploaded the new updated files and all these snippets of code are now appearing everywhere on the webpage. I’m trying to get support and i’m already pissed off because I’m being required to find my damn purchase code and put it in. I do that and its telling me its not valid. Someone needs to get back to me before I blow my mind on this nonsense. Not customer friendly at all so far.

Default-user

can the creator of this theme please respond so I send my purchase code and I can get some support?

madza

Hi,

After theme updates you need Install and activate Visual Composer Plugin from Appearance/Install Plugins

Best Regards! madza

Hello and congrats for this great work!

I have a pre-sale question:I am looking for a theme specifically designed for doctors in which they can log in individually ( multiple user) and create their own page with: experience, photo, prices, customer reviews, availability (booking plug-in) make appointments, qualifications and the option for the patients to get in contact with them or hire their services.

In your opinion, is your theme suitable to do this?

Thanks you very much for your help Good luck!.

madza

Hi,

You can try do it with multisites! And this theme is ready for multisites!

Best Regards!

Good morning,

I really like the template. I just do not like the presentation of the principle is displayed images. Is there an option so that images are displayed differently?

madza

Hi,

Can I see screenshot about this issue?

Best Regards!

Default-user

Hello,

I refer to this topic http://themeforest.net/item/medicaldoctor-wordpress-theme-for-medical/full_screen_preview/5390456 I have already bought. But I would like the presentation of the home page was this style: socialseis.com, total width 100%.

Thanks

madza

Hi,

Sorry for so late replay!

Check installation tutorial: https://www.youtube.com/watch?v=_jaX2EJVHvc

Best Regards! madza

Hi,

I would like to make my site homepage look like the current live preview of this theme. I can’t figure out how to add services to homepage, and the blue bar right above the services section. Can you help?

Also I cannot find the licensing purchase number, I want to have access to the support forum http://madzathemes.com/forums/topic/

Thanks

madza

Hi,

Sorry for so late response!

Check this video tutorial: https://www.youtube.com/watch?v=_jaX2EJVHvc

You can download license document from themeforest download area. Inside txt file is license purchaise code

Best Regards! madza

srbadv Purchased

After the latest update, my social icons in the header, only appears when using the FireFox browser. It won’t work with IE, Chrome or Safari. However, if I mouse over where the buttons are, it shows the links as active and where they go, but the graphic isn’t there.

Default-user
srbadv Purchased

Nothing?

madza

Hi,

Sorry for so late replay!

Can I see your URL in support forum madzathemes.com

Best Regards! madza

Be careful. No or minimal support’s forum. The answer you have to wait sometimes weeks, the answers are perfunctory, as if the client was the problem, not the customer :(

madza

Hi,

Sorry for so late replay! Now I am back from holidays!

From 1 Jun. we have new support staff member. So support will be very fast!

Best Regards! madza

How can the social icons be changed? I want to add an instagram, and an ebay icon…

madza

Hi,

We can’t do this modification for you! But you can try replace some social icon class background with new one!

Best Regards! madza

Default-user

...terrible answer. oh well.

madza

Sorry for this, Please read our support policy http://madzathemes.com/support-policy/

Hello,

I installed the theme but I cannot configure it. It seems to me that I have to buy some other plugins in order to make the website look like the preview (LayerSlider WP, Timetable Responsive Schedule For WordPress and WPBakery Visual Composer,Essential Grid)

Is this true ?

Default-user

Nevermind, I found the download link after theme activation. Thank you.

madza

Hi,

You can install all plugins from Appearance/Install Plugins!

Best Regards! madza

galbu89 Purchased

HI,

I release on mydomain.com/preview the website with your theme. But it show: Warning: Invalid argument supplied for foreach() in /web/htdocs/www.mydomain.com/home/preview/wp-content/themes/MedicalDoctor/functions/plugins/glass-slider/glass-slider.php on line 217 Warning: Invalid argument supplied for foreach() in /web/htdocs/www.mydomain.com/home/preview/wp-content/themes/MedicalDoctor/functions/plugins/glass-slider/glass-slider.php on line 241

It seems a problem join to Glass Slider. How can I solve it? Thank you.

Simone

madza

Hi,

This error are removed for next theme version. But you just need add slide images. Edit page and upload new slides inside Page Header Slider setting area: http://cl.ly/image/0Y1U0z1P2o2w

Best Regards! madza

Hi! I posted on the forums about needing help with the featured images on the services and doctors section not working. Someone on the forums mentioned “turning on image CDN support”, but I don’t know how to do that.

Can someone reply to that for me before the end of the day today. My client needs to see this site tomorrow. Thanks a lot for your help!

Default-user

Well, after fooling around with it, I finally figured it out on my own. The images in both the services and doctors box has to be the EXACT size that it needs to be in the box or else it won’t work at all. I’m assuming the image resizer doesn’t function properly.

madza

HI,

Sorry for so late response!

This issue is fixed and theme new version will be updated next week!

Best Regards! madza

I need to adjust the speed of the glass slider (slower). Please advise.

madza

Hi,

Sorry for so late response!

You can do it inside functions/plugins/glass-slider.php line 115,141 and 167

Best Regards! madza

Having problem wiht IE8, the home page display the doctors when hover it show the “figcaption” text but in IE8 it display the text and image always.

madza

Hi,

Sorry for so late response!

This issue is fixed and theme new version will be updated next week!

Best Regards! madza

When showing a preview of a post, the carousel shows way too much text, if my post is long…how can i limit or choose what and how much text it shows?

Default-user

and its not by choosing the teaser/excerpt option. it still shows way too much. so i guess my question is, how can i control how much the teaser/excerpt option shows?

Default-user

update: Madza. stop going on holiday breaks! Still dont have an answer

madza

Hi,

Sorry for so late response! Can i see some screenshots and demo url in our support forum madzathemes.com?

Best Regards! madza

I work for a company that bought this theme, and I have a question, how do I change the color of the appointment button??? please help me

madza

Hi,

Please use our support forum madzathemes.com

Best Regards! madza

This is CRAP…the Visual composer doesn’t even work. Been wasting countless hours only to find out there is a problem at Visual Composer. For months! I’ve updated to latest theme version, no luck…time keeps on ticking*

madza

Hi,

Sorry for so late response,

Visual Composer plugin you can install and activate from Appearance/Install Plugins

Best Regards! madza

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