509 comments found

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi – I tried to register for your support and was not able to. Where can I send details so an account can be created for me, so I can post my question. I was having trouble in a couple out of box features with this theme. Thanks!

QuanticaLabs

Hi,
You already have an account on our support forum. If you need to verify another purchase you can do that using this form: http://support.quanticalabs.com/account/verify_purchase/ If you have issues with login, please send me a message via contact form.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hai, I suddenly get this error and not able to login. I need it fast as I am working on a deadline

Warning: require_once(/home/content/30/11574830/html/wp-admin) [function.require-once]: failed to open stream: No such file or directory in /home/content/30/11574830/html/wp-content/themes/medicenter/functions.php on line 87

Fatal error: require_once() [function.require]: Failed opening required ’’ (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/30/11574830/html/wp-content/themes/medicenter/functions.php on line 87

Thanks Anson

Default-user

Thanks I solved

QuanticaLabs

Ok, thank you for an update.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States
golnar Purchased
Hello, How Can I decrease the margin of the logo on the header? http://www.nobeldentalart.com
QuanticaLabs

Hello,
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

Is it possible to create symmetric shading below the header (menu buttons)?

QuanticaLabs

Hi,
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

Default-user

Could you please let me know if it’s possible with this template?

QuanticaLabs

Such a feature isn’t available by default but if this will be easy modification which won’t require much custom coding, then our support team member should help you to set it up.

Default-user

When they will be able to reply for my message?

QuanticaLabs

As I can see, your questions has been already answered ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ytleuov Purchased

I purchased the theme MediCenter. Why not upgrade the plugin “WPBakery Visual Composer” free to 4.2.3?

QuanticaLabs

Version of included Visual Composer is 4.2.2. Next update of Visual Composer will be 4.3. After it will be released I’ll update also theme included version to 4.3.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is it possible to have the accordion display to be all open instead of one-item-only open? Thanks.

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

  • Has been a member for 0-1 years

Hi, I have two pre-sale questions.

The first is about woocommerce. From reading comments, I got an impression that you are working on integration of woocommerce. What’s its status? If it is not integrated, do you have successful stories of people using Medicenter with woocommerce?

Second, I’m going to develop a website in Chinese. I think there should be no problem with Medicenter. Just like to confirm that with you.

Thanks in advance!

QuanticaLabs

Hi,
It’s not integrated at this moment. Woocommerce will work with MediCenter but you’ll need to style it, so it will match theme styles.

Yes, there shouldn’t be any issues with Chinese as theme is using UTF-8.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
gabimo Purchased

I purchased the theme and registered for support. I can see all the topics but I am unable to post any questions. Where do I have to click? Help, please!

Default-user
gabimo Purchased

..just found it. It’s well hidden. Thanks ;-)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ytleuov Purchased

how to add another new contact form with other fields and settings? (for example: id = “contact_form”)

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

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