509 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

It’s really been great working with this theme. Theme looks awesome and it’s very easy to work with. I purchased about 2 weeks ago and didn’t have any problems customizing it. I’ve been casually browsing the support forums to see what people are doing with the theme and what kinda issues they are having, and I must say, I’ve been blown away by the support I see been provided. I’m talking about everything all the way to custom scripts that are not part of the theme. Excellent job guys!

QuanticaLabs

Thank you a lot for your kind opinion! If you would like to give a feedback on theme, please take a moment and rate it in your Downloads section.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

I’m purchasing it after reading the above comment. lol

QuanticaLabs

It’s always good to hear opinions about theme – the good ones and the bad ones as well, so we can know what our clients likes and what we need to improve. If some opinion is useful also for others, then we’re double pleased.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
slsoul Purchased

Nice theme! Thanks! But I have one question: in blog all records have one the same date (today) – how to fix this ussie?? as sample see http://cpprkkmv.ru Thanks!

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
sigfont Purchased

hi can you help? i looked and searched but cant find where: 1 edit the content of the slider? 2 edit the content of the latest news? 3 edit the content of the pricing table? pls dont send me to the support forum i have already post a question there 2 days ago thank you:)

QuanticaLabs

Hi,
We will reply on the forum soon. We aim to answer all questions within 24 hours (Monday – Friday). In some cases the waiting time can be extended to 48 hours.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Which folder should I install to install the theme

QuanticaLabs

‘medicenter’ directory.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
sigfont Purchased

is there a way i can send you a file or a screen image to show you that i still cant find where to change the dummy content in HOME and pricing plans(the dummy content table not to create a new one) ?the answers you gave me previously didnt help.thank you

QuanticaLabs

I’ve answered on the forum.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

i cant solve import widget issue. i checked all versiions and solutions. and also really like your theme thanks

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

Default-user

i opened ticket but nobody answer. my works stop now. i ll be waiting till issue solved

QuanticaLabs

Please give us up to 24h to answer. Your topic has been already answered.

Default-user

thanks for your answer to me but no solution yet

QuanticaLabs

Please post all your answers on the forum, not here. Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Recently I bought this template and it is really good but I have big issue with page load speed.

It is true that I was able to accelerate through special plugins to speed up my homepage but all other entries from the blog, departaments category and throughout the rest of the others load up extremely and terribly slow. What can I do with this problem? Why home page loade quite good but others post and category have a big problem with loading speed? Please help me – Martin, Website: http://explorer11.website.pl/

QuanticaLabs

Hi,
It may be because of your server speed. Are you using some free web hosting?

Default-user

No, I have a very good hosting…

QuanticaLabs

What about demo: http://quanticalabs.com/wp_themes/medicenter/ does it works good for you?

Default-user

Demo is fine for me

QuanticaLabs

I’ve just tested your site and it works pretty fast for me. Maybe it was some temporary issue.

Default-user

no, the problem is from the beginning. Home page is ok but every another page is realy super slow:(

QuanticaLabs

This page for example load for me in 3-4sec: http://explorer11.website.pl/index.php/pets-may-reduce-risk-of-heart-disease/ it’s pretty ok I think.

Default-user

4 sec is too slow for me bu thank for any help

QuanticaLabs

Please check in the net how to speed up website using htaccess. You can also use some minify plugins. That’s all you can do, the rest is internet connection and server speed.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
nunop Purchased

Hello, great theme, love to work with it.

Quick question, where can I translate/change the word “All Departments” for the timetable filter?

Wich file?

Thanks, and again, great work.

NP

QuanticaLabs

Hello,
Thank you! You can change that using language file or straight in timetable.php file.

nunop
nunop Purchased

Perfect. thanks.

QuanticaLabs

You’re welcome!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I have a problem with the Contact Form. When I fill it up and press “Send” the form doesn’t show me “Thank you for contact us” or any other messages. The form stays filled with entered info and there is no way for a website visitor to tell if email has been sent or not. The form works and I receive the emails, but I would like it if the website visitor was notified that his email has been sent. any ideas what causing it?

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
whisper Purchased

Hi there :)

Can we update Theme v2.5 to WP 3.8 ?

QuanticaLabs

Hi,
Yes, theme is compatibile with WP 3.8.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello

I purchased this theme and I have a big problem. I dragged it into the ‘themes’ file in my FTP. It showed up in my wordpress dashboard. I then activated the theme and thought I would get a pre built site which could be changed. All I got was the logo in the top left. I do not have the time or skill to build the site a whole site. I just want something I can change to fit needs. Can you advise?

QuanticaLabs

Hello,
You can import demo content from xml file. Please check this video: http://www.screenr.com/Scj7

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is compatible with wp3.8?

QuanticaLabs

Yes, it’s.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello

I have imported the medicenter template, but I can’t see how i can edit the footer?

Does this have its own page or is it a widget?

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

I dont get how i can make a Team site where all the doctors are listened like here:http://quanticalabs.com/wp_themes/medicenter/our-doctors-3-columns-pagination/

do you have a documentation step by step to get this result?

kind regards

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
sigfont Purchased

translation issues- when i try to translate the time table page i get strange charecters instead (question marks”????”)why is that?

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
sigfont Purchased

js/main.js file line 730: i try to translate the words “X months ago” like this months: ” %d ?????? “, suffixAgo: “????”, problem:then somthing very stange happend the footer every few minutes toggle between english and my translation what is it?

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
jrudy Purchased

Hello, I’m trying to use different shortcode plugins (don’t want to use the included visual builder). The problem I am finding is that this theme is conflicting with many different shortcodes. For instance, I want to resize a youtube video, but the theme overwrites any sizing and places them at 100%. Also, using columns with shortcodes don’t work. Are you familiar with this issue? Any thoughts? I would like to use this theme but will have to look elsewhere if I cannot utilize any third party shortcode plugins.

Thanks!

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years

In the Visual Editor. When we add contact form…How can we edit what the fields are in the contact form?

It is asking for social security and we don’t need that

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Great theme and great support

QuanticaLabs

Thank you!

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