60 comments found

futbol7 Purchased

Hello. When you add new page, and you add blog post listing, where you have this code?? Im from spain and i want to chage Read more for “Leer mas”

PremiumLayers

hello and thank u for purchasing our work.

please open a support ticket in our forum http://wpbox.ticksy.com/

Dear PremiumLayers, any advice to work with MAGELLAN codes like you make it on http://weblusive-themes.com/medico/features/magellan/ Regards,
Charbel

PremiumLayers

Hi Charbel, it’s based on the principle of anchor navigation, when you click on a link which goes to some subsection on the same page. One pager themes are based on this logic. I would recommend to copy the markup presented in the demo (it’s available in the sample content which comes packed with the theme) and change the links/content with your own one. You’ll easily learn how it works this way.

charbel_haddad90

Thanks for your support :D
best Regards

PremiumLayers

You’re welcome! :)

ydovk Purchased

Hi How can I set all fields in the contact form to be required?

PremiumLayers

yi Ydovk and thanks for purchasing Medico.

Please open a support ticket here http://wpbox.ticksy.com/ to get help from our developer

PremiumLayers

skip my previous comment.

i’ve replaced the demo images and you can get the latest dummy content here now : https://www.dropbox.com/s/5bns3i22u1smrdj/medico-sample-content.xml

Thank u so much :)

I very much like the design but the live preview has many images missing from the template. Can you please fix these so i can view the pages in their full beauty as meant to be. Thk u

PremiumLayers

yi Ydovk and thanks for purchasing Medico.

Please open a support ticket here http://wpbox.ticksy.com/ to get help from our developer

ydovk Purchased

One more question: How do I change the preset logo size? I would like it to be bigger.

PremiumLayers

yi Ydovk and thanks for purchasing Medico.

Please open a support ticket here http://wpbox.ticksy.com/ to get help from our developer

Hi Does it support WPML or multi-language? Thanks!

PremiumLayers

Hi, it hasn’t been tested specifically with WPML but there shouldn’t be any problems.

ProfTR Purchased

Hi all,

The licensed user of this theme, the theme I’m alone in the configuration file as a link attracts everything. So you can not edit our own site theme. Photos can not be the site. Please associated with the installation of this theme Prepare a detailed explanation. Otherwise, the theme I want to return.

PremiumLayers

Sorry, I didn’t understand even a word from what you said. Could you please explain in plain english what’s exactly the issue? The detailed documentation comes packed with the theme, just make sure to download all theme files and documentation, not the installable archive only. And don’t forget to check the screencast provided, here’s the direct link – https://www.youtube.com/watch?v=IznRKMhK1N0

Hi, Thanks for the theme, it is really great. But I have a problem with the appointment widget. When I hit send, nothing happens. I was able to see in the console that the form was submitted through ajax. Then an 403 error is displayed from the appointment-mailer.php. I have checked the file permissions and they are set on 755. I have set them to 777, but that doesnt help. How do I fix this: www.fysio8.nl/test/ Thanks in advance!

PremiumLayers

Checked the website, it has “Forbidden” message not only for the appointment-mailer.php but also for the dynamic styles – http://www.fysio8.nl/test/wp-content/themes/medico/css/dynamic-styles.php. I’d highly recommend to contact your hosting provider and ask if they could shed some light on this. Please let me know of the results by opening a ticket in our support forum so we can proceed further.

Hi, Pre Purchase quastion: Does your theme support page builder? Thank You

PremiumLayers

Hi, the theme does not come with a page builder however it has a visual shortcode generator included.

ali2016 Purchased
I just installed your theme on my site. All is going good but for posts in “Latest News” I see in the description ”...”. There are not words or something else only dots… <p>...</p> <div class="mod_con_text"> <h5>'.$ps->post_title.'</h5> <div class="divline"><span /></div> <p>'.limit_words(get_the_excerpt(), 15).'</p> -- this instruction doesn't work how can I get it. <a href="'.get_permalink( $ps->ID ).'">'.__('Read More', 'Medico').'</a> </div></article>'; How can I fix it?

PS: I used many versions of worpress even 3.6.1 how you use on the video… Not on any versions there was no problems with dots.

Thank you.

PremiumLayers

hello and thanks for purchasing our work.

plz open a support ticket here: http://wpbox.ticksy.com/

Thanks!

PremiumLayers

okay, plz wait until our developer responds to your ticket, he lives in a different time-zone, he might be at sleep at the moment :)

Thanks!

Hi, May I know where to change the validation for the appointment form?

PremiumLayers

Hi, it’s done in THEME_FOLDER/library/functions/widgets.php file.

ali2016 Purchased

I have 12 topics on the main page. When I look at from my 15* Notebook all is going good, but when I look at this throughout Ipad mini or 10* Notebook all is going very pity. I am using screenfly service for check this situation and it is really so bad. I check css file and tried to change percent for foundation.min.css

.large-12 { position: relative; width: 100%;

then I have tried to change in this file:

.large-3 { position: relative; width: 25%;—this width but when I change on 20% It was good for Ipad mini and 10* Notebook but if It is more then 15* looked very bad.

I meant first that 4 topics on 1 line were on the one line, next 4 topics were already not in the one line… 2 topics were on the one right line, next 2 left topics doesn’t exist on this line. Next 3 line had 4 topics on one line. And there were new 2 line 4 and 5. 4 right line had 1 topics and 5 left line has one.

Where can I make change for resolve this problem that all 12 topics on the main page were on 3 lines?

PremiumLayers

hello and thanks for purchasing our work.

plz open a support ticket here: http://wpbox.ticksy.com/

Thanks!

Hello and congrats for this great work!

I have a pre-sale question:I am looking for a theme specifically designed for doctors in which they can log in individually ( multiple user) and create their own page with: experience, photo, prices, customer reviews, availability (booking plug-in) qualifications and the option for the patients to get in contact with them or hire their services.

In your opinion, is your theme suitable to do this?

Thanks you very much for your help Good luck!.

PremiumLayers

Could you please open a support ticket in our forum to get the answer from our developer then :)http://wpbox.ticksy.com/

Thank you so much!

Pre-purchase question please; do you have a built in repeat prescription option, where customers can reorder their last prescription?

PremiumLayers

plz open a support ticket here: http://wpbox.ticksy.com/

Thanks!

Default-user

thanks for your quick reply, done: Ticket: #222853

I dropped a ticket on http://wpbox.ticksy.com/ the ticket No #233407. Kindly assist.

PremiumLayers

Sure, our developer will check it as soon as he comes online.

Thank you so much!

amamtak Purchased

Hey, How can I make it a rtl website? I need help ASAP.

Thanks, Leo

PremiumLayers

Hi Leo, Medico does not support RTL out of the box. It’s actually a bit time consuming job, you have to add RTL for foundation framework itself with a script like this – http://zurb.com/playground/foundation-rtl. Then all theme css files have to be translated, here are the specifics on that – https://codex.wordpress.org/Right-to-Left_Language_Support

How can I add social media icons to the theme?

PremiumLayers

Please click on “Add social button” icon in your visual editor when editing/adding a post/page. You can use the generated markup in posts/pages or copy the code and paste into a text widget content part (like it’s done in theme’s demo).

Can someone please help me here. I need to know how can I remove the responsiveness of this theme completely? Thanks

PremiumLayers

Hello and thanks for purchasing our work.

plz open a support ticket here: http://wpbox.ticksy.com/ to get help from our developer.

Thanks you so much.

Hi,

Is it possible to get help for adding two dropdowns in the Appointment widget?

Thanks in advanced for your help!

PremiumLayers

Hello and thanks for purchasing our work.

plz open a support ticket here: http://wpbox.ticksy.com/ to get help from our developer.

Thanks you so much.

Hi, I sent a support ticket about the medico theme menu not working on iphone and ipad but never got a reply. Could I please get a response? The site URL is http://bingsnaturalhealth.com.au/test/

PremiumLayers

Hi, sorry we don’t have any support ticket from you or I can’t locate one. Can you please provide link to your ticket? Also checking your website I noticed you have lots of not found files there, hence the issue.For 90% of JS and CSS files you have this error – Failed to load resource: the server responded with a status of 404 (Not Found) Please use the original archive of the theme which came with download and make sure you have sufficient permissions set for theme’s folder.

Default-user

Thanks that fixed the menu but now I’ve lost all my theme modifications :-(

PremiumLayers

Well, the theme must be modified carefully, if you want to override something, you should always go with child theme or if it’s just a CSS override, there’s a special section for it in Medico => General settings => Custom CSS/JS section of the admin panel. Otherwise you risk to get files overridden with updates if you are editing them directly + it can lead to unexpected results (like the one you had there).

by
by
by
by
by
by