59 comments found

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

how can i reduce with?

PremiumLayers

Please submit a ticket in our support forums and assign it to “Levon Manucharian” (developer). http://wpbox.ticksy.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I want to use your theme for Russian WebSite and was wandering if Frontend and Backend could be translated in Russian language?

PremiumLayers

Hi, you should install the Russian version of the Wordpress for the backend and for frontend, the theme comes with .po and .mo translation files which will make it really easy to translate the hardcoded strings.

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 1-2 years

Hi,

I bought this theme, but i cant install it. Can you please help me with that?..

I already submit a ticket.. hope you can help me soon..

best regards

PremiumLayers

hi Ramazan and thanks for purchasing Medico.

make sure u are trying to install the “medico.zip” only, not the whole package.

btw, u’ll get a respond on the forums too but please be more specific or send your wp login credentials privately in support ticket.

Thanks!

Default-user

Hi,

Now i have submit a ticket, hope you can help me to install the theme correctly..

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, We’re interested in purchasing this theme but we´ve an important doubt: -We would like to have the same web in different languages, is this possible with the regular license? Thanks in advance a nd regards.

PremiumLayers

Hi Ralbaf, Yes the regular license allows that. You could use a plugin like WPML to add the multilanguage feature.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
vanchog Purchased

Hi,

I would like to know how can I change the font size specifically in the content …no in the header area and footer… I already looked at the css editor but i cant find this specific tag …

PremiumLayers

hi vachog.

you mean in paragraphs or else ?

everything is customizable.

Default-user
vanchog Purchased

I must be blind, I can not find in css editor how to enlarge the font in all the site … where is that specific tag…

PremiumLayers

Please add the following line in the bottom of style.css: html, body, p {font-size: 14px} (or any other value you’d prefer more).

Default-user
vanchog Purchased

thanks … it works ..¡¡¡

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

hi the slider on home page dont work. w.p 3.7.1

PremiumLayers

hi

Please submit a ticket in our support forums and assign it to “Levon Manucharian” (developer). http://wpbox.ticksy.com

stprince

all its ok

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hello there, I’m loving the potential of this theme! I’m having a problem currently. I setup the Appointment Form on the home page just like the demo site has (which I love) but I noticed that none of the contact forms actually email me when someone has filled it out. I tried 3 different emails (on 3 different servers) as well as all of the contact forms (Home page, quick contact, and actual contact page). None of them seem to be working.

I went ahead and created a ticket on ticksy.com, but when I filled out the purchase code, it gave ma an error, so I wanted to re-post my question here to show that i’m a purchased user.

Thanks! GREAT Theme, and I look forward to getting all of the functions up and running!

PremiumLayers

Pasting the answer from forum :)

Hi Michael,
Have you filled the Appointment widget email details and Medico => General settings => Contact form details? If yes, please send your WP login details so I could check it live and figure out the issue.

snapcouch

Yes I have filled them both out, where would you like me to send you the info?

PremiumLayers

plz use this email to send us your info : levonmanucharian@gmail.com

Thanks!

snapcouch

Email sent, thank you!

snapcouch

Hey, just so you know I have received email from Levon, but I still have the issue of the emails NOT coming through. This was one of the top reasons I purchased the theme, and I would really like it if we can resolve this issue. Thanks a lot, looking forward to giving you guys a full 5 star rating!!

snapcouch

Ok, so I decided to take the theme to a different hosting provider completely, and went from a cloud based rackspace server to a shared host gator server. I’m now RECEIVING the emails which is great, but…

1)Not all the info is coming through

2)i’m getting this long error

Warning: date() [function.date]: It is not safe to rely on the system’s timezone settings. You are required to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected ‘America/Chicago’ for ‘CST/-6.0/no DST’ instead in my home url/wp-content/themes/medico/library/class.phpmailer.php on line 1925

PremiumLayers

plz use this email to send us your info : levonmanucharian@gmail.com

Thanks!

snapcouch

Hey, so as it turns out it was the hosting server I was on. Something was blocking the emails. Put it up on a different server, now we’re golden thanks!!

PremiumLayers

im glad its working now :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
usipcom Purchased

Hello, Is there a way to remove the “login” from the upper right corner when not logged into wordpress?

Thanks!

PremiumLayers

hi, please open a support-ticket here http://wpbox.ticksy.com/

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

When I put a “Medico Footer Blog Post” widget inside footer widget 1, I want ONLY one category to come up under that listing. Instead, it just lists all of them. I filled in the area that says “Category (Leave blank to show from all categories)” and I put “Testimonials” which is the exact way the category is spelled in my categories.

Can you help me?

Thanks!

PremiumLayers

Please submit a ticket in our support forums and assign it to “Levon Manucharian” (developer). http://wpbox.ticksy.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello Author

Please tell me where to find Appointment form to edit.

Because I want to customise some things Thank you

PremiumLayers

Please submit a ticket in our support forums and assign it to “Levon Manucharian” (developer). http://wpbox.ticksy.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi i want to display page title on page body except home page how can i do that???

PremiumLayers

Please submit a ticket in our support forums and assign it to “Levon Manucharian” (developer). http://wpbox.ticksy.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi i want to display page title on page body except home page how can i do that???

PremiumLayers

Please submit a ticket in our support forums and assign it to “Levon Manucharian” (developer). http://wpbox.ticksy.com

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

Hey Premium Layers,

I’m close to buying your theme. I would like to know if it would be easy to disable the animations for some of the graphics. My client doesn’t care too much for that aspect.

Thanks!

PremiumLayers

hi Paynecr,

Sure thing, that’s very easy to do and we will surely disable all the effect or animations for you.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey there. I am thinking about getting this but need to know if there is a sample data available for the website and if it is, where would it be?

PremiumLayers

hi VibrantWeb and thanks for ur interesnt in our work.

Yes of course it is. sample data is included with the download package.

you can also watch the video on how to setup this theme http://www.youtube.com/watch?v=IznRKMhK1N0

Thank you
Faton

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

i bought the theme.. http://qualitymed.energytika.com/

is there a way to place a search bar in the main menu?

I have tried to put this code in the theme’s header.php file:

<?php get_search_form(); ?>

but it is really tricky to place it on the right of the menu items.

thank you in advance.

PremiumLayers

Please submit a ticket in our support forums and assign it to “Levon Manucharian” (developer). http://wpbox.ticksy.com

Default-user

ok done.. how will i be notified when he answers?

PremiumLayers

via e-mail you provided there ;)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Switzerland

HI,

NIce work ;)

I was expected to translate the :”Appointment Module” under the slider and the “Send us a message Module” in the contact page in French..

How can I translate it in French ? I didn’t find the string inside the .po.. Thank you fro your help.

Cheers

PremiumLayers

Please submit a ticket in our support forums and assign it to “Levon Manucharian” (developer). http://wpbox.ticksy.com

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Italy

Hi, I need tu put a drop-down menu inside one of the voice of the main drop-down menu. How can I do this?

Thank You Very much.

PremiumLayers

hello and thanks for purchasing our work.

could you please open a support ticket to get help from our devs : http://wpbox.ticksy.com/

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
lichuck Purchased

Hi there,

I would like to re size the slideshow (decrease the size by 50%) and have text beside the slideshow.

Please advise how to do so.

Thanks

PremiumLayers

hello and thanks for purchasing our work :)

Please open a support ticket here http://wpbox.ticksy.com/

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Ralbaf Purchased

Hi,

I´m trying to change the page width into the boxed option following the video instructions: MEDICO – GENERAL SETTINGS – LAYOUT TYPE – BOXED but it seems doesn´t work. Any solution?

Thanks

PremiumLayers

hi Ralbaf and thanks for purchasing our work. please open a support ticket http://wpbox.ticksy.com/

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hello,

We purchased the theme a few months ago and we’re working on customizing the site we installed it on. Is it possible to change the color of the featured boxes with the large icons like are on the homepage? Basically, our client wants to have three of the large boxes on their homepage but each box a different color.

We tried making some customizations ourselves last night to the theme, but it appeared to break the design of the boxes for the second and third shortcodes we created and we reverted back our changes.

Is this possible and something that can be implemented easily?

Thanks!

PremiumLayers

hello thank you for purchasing our work.

would you mind opening a support ticket here http://wpbox.ticksy.com/ to get help from our dev.

Thanks

by
by
by
by
by
by