BrighThemes

BrighThemes supports this item

Supported

This author's response time can be up to 2 business days.

100 comments found.

houarim

houarim Purchased

Hi,

I am having a problem with the french characters, when I add an accent I get weird symbols… How can we make this template display accents, such as: “Faculté à clôturer” > This will not appear on the website.

Thank you!

Hi!

Please open a ticket our support form our support team assist you.

Thanks

houarim

houarim Purchased

Okay, thank you, I’d like to keep this page clean, too, I have submitted a ticket in your support system.

OK our developer resolve your issues asap

deffos

deffos Purchased

Hello! Why do not you answer in wahabali.ticksy.com?

Please open a ticket on our ticksy forum it seems you haven’t opened any ticket.

deffos

deffos Purchased

ticket ? 399174

we already respond your ticket

Hi there. I’ve been waiting for a ticket response as well (4 days now). Let me post it here for transparancy:
Hi there,

The package that I receive upon payment on themeforest contains a number of issues.

General note: All of these issues can be reproduced on your official theme site:

http://wahabali.com/work/medicom/index4.html

1. Css files are missing from the distribution (css/light.css)

2. Css files have a number of parse errors (http://bit.ly/1F03eVJ)

3. Css files have a number of bad image links:
CSS > .bg-* (bg4, bg2, bg6 and bg10 have png image links while you provide .jpg files in the distribution.

4. Images that are loaded by css are missing from the distribution:

- images/icon_settings.jpg
- images/features-overlay.png

5. Your documentation does not state the 'boxed' layout option, neither does any of your examples. I had to go to your live website to test this out.

I have fixed most of these issues myself (except the missing images, of course). Could you provide whatever I'm missing for now?

Thank you.

Please check your ticket thanks

I need a response to mi ticket Ticket: #409310Status: OPEN. Thanks !

Hi!

We already respond your ticket please check your tickt .

Thanks

houarim

houarim Purchased

Hi,

I was wondering where we can change the parallax images in the about us page, the very first parallax image (1600×508)

Thanks! everything is really well designed!

Thanks for appereciation.

Please go to medicom.css line #1700 where you will see .sub-page-banner this class is common for all sub pages. If you need to use different banner please cteate a duplicate of this class and change the name of banner image and class as well and use that class in html class tag.

houarim

houarim Purchased

Thank you, that works! I was also wondering how we can make the team carousel auto rotate, because we don’t really see that there other members of the team unless we manually slide the photos… I am asking this question in here so that others can benefit from your answer. Thanks BrighThemes!

Hi!

you can set autoPlay: true for carousel in the code written at the bottom of page with #medicom-carousel.

How do I change the header image in the blog template? Every other page works by selecting the featured image. When I change the featured image in the page with the blog template selected, it does not change.

Hi! Please open a ticket our support form our team assist you.

Hello BrighThemes,

Great theme! I’m having the same issue with your Map and your reply above (images) is not the working solution. Changing the iframe in the HTML does not change the map, no matter what. Even if the iframe is blank the map will still show the envato location.

Please help us find a solution.

Thanks, Switch

Ticket submitted to your forum: Ticket #432430

Hi!

Hope you are well. Thanks for buying our template we will response your ticket in 24 hours. Thanks for patience

Hi, on your About Us page you have a video – http://wahabali.com/work/medicom/about-us.html

It seems to open in a ‘fancybox’ how do I get my videos to do the same? The video player element doesn’t seem to work. (just plays normally)

Hi!

Please open a ticket our support form our support team assist you.

Thanks

mxk63

mxk63 Purchased

can’t find “light.css” file. It’s wasn’t included in the download

Hi!

Theme is based on light scheme so you dont need to use this link its just to remove validation error.

Thank You

riven83

riven83 Purchased

Hi, how can i change the parallax image (index)?

Hi, could you please open a ticket to our support form? Our support team will assist you.

mxk63

mxk63 Purchased

Hello On the About Us Two page: http://wahabali.com/work/medicom/about-us2.html

Is there a way to add and indicator that there are more specialists? Currently it displays 3 but there is no way of telling if there more. Maybe a Left and Right arrow. I know you can drag it but people dont know that. Thanks

Hi mxk63,

Could you please open a ticket to our support form there our support team will tell you how you can do it.

Thanks

The dropdowns don’t seem to be working on the responsive nav. Can you help me?

Ticket submitted to your forum: Ticket #469683

Hi, Please check your Ticket we’ve already respond you there.

Thanks

Good Morning

I have a problem with the issue when using words with accents or ñ not recognized and exits as error, try changing the source but still the same problem, I could collaborate to address this, thank you very much

Please open a ticket our support form our team assist you.

Thanks

hi i bought this but i have a lot of problem with the gallery it doesn’t work on mobile can u help me please?

We are really sorry for your issue please open a ticket our support form our team assist you.

Thank you

Hello Team – I recently purchased your template and i would like to get the source images you have used. Can you please respond to me those of the images you used in your live preview. I indeed opened a ticket for the same.

Thanks for buying our template please write here your email address we will inbox you all images URL where we get.

Thanks

Please mail the detail to : senthilrajas@gmail.com

hi!

please check your inbox.

thank you :)

Hello, it seems to have probelm with accent, is the problem solved ? i would like to buy your template but accent is rellay needed

Hi!

Thanks for showing interest please read this artical https://help.market.envato.com/hc/en-us/categories/200216004 or contact to envato support center

boodoo

boodoo Purchased

hi, i really want to purchase this theme , but i want to know if it supports french characters , especially accent, the question was already asked but i don’t understand the benefit of the last link you gave ….
thank you

Yes it supports all accents. After purchasing this theme if you face any problem please open a ticket to our support forum we’ll assist you.

Thank you

boodoo

boodoo Purchased

hi, the theme do not support french accent as you stated, i opened a ticket yesterday and still no answer.

Hi!

Thank you very much for buying please check your ticket we already respond your ticket

xerracol

xerracol Purchased

Dear author…

Can you please help me fix this issues:

1. Css files are missing from the distribution (css/light.css)

2. Images that are loaded by css are missing from the package:

- images/icon_settings.jpg - images/features-overlay.png

Please let me know.

please open a ticket our support form our team assist you.

xerracol

xerracol Purchased

Dear author, can I add the top panel (social icons) into the index5 sample… Please let me know.

Thank you very much for buying our template please open a ticket our support form our team assist you.

Hello! How can I add a picture in Mega Menu? TY!

Hi!

please open a ticket our support form our support team assist you.

Thank you

by
by
by
by
by
by