133 comments found

harryobi Purchased

Hello Blicca, I have sent you messages since 2 days ago about the surprise change of my header and menu to the footer of the homepage and the slides no loger displaying. Please I need your urgent response as I have sent you about 5 different tickets on this issue, yet no reply. Its over 2 days now. Please urgent reply needed. Thanks.

BliccaThemes

Hi there,

We have answered your ticket please check you email.

Cheers

msynergy Purchased

can we update Visual Composer? every time I try to disable responsiveness it does not let me. How do I disable responsiveness? Ticket: #340428

BliccaThemes

Hi there,

We have answered your ticket please check you email.

Cheers

Fuda Purchased

Hello BliccaThemes team!

Please tell me whether i can use my own colours in “Bar color” section. I can choose only from grey/blue/green etc, but i cannot set colour in hex for example. Setting random colour in front-end and changing it later in back-end editor will reset it back to grey. If it is impossible for the time being, I would be glad if setting bar colours in hex will become available just as setting hex for background colours.

Also im experiencing difficulties with editing “Services” elements on Homepage # 3. I see 4 elements when i view the page, but when i want to edit it with front-end editor, only background colour appears with elements stay invisible. How can I fix that?

Thank you:)

BliccaThemes

Hi Fuda,

Thanks for buying our theme. Please open a ticket in our support forums for your questions and our support team would be grateful to assist or guide you. http://bliccathemes.ticksy.com/

Kind regards

JBWorks Purchased

Hi

i have a problem with my team, more with my blog. I can not change anything in my blog settings? Try to change “read more” to another text, not working. My title changed itself. and i want to remove the date.

Normaly i can change that in the content.php of input.php file but can’t find it.

Please help?

http://dgs.be/nieuws/
BliccaThemes

Hi there,

Thanks for buying our theme. Please open a ticket in our support forums about these issues and our support team would be grateful to assist you.

Cheers

Default-user
JBWorks Purchased

Hi

I opened a ticket on avada forum. they can’t help.. Do you have an other forum?

Cheers

BliccaThemes

We got your ticket in our support forums and our support team will assist you asap.

Cheers

kmalviya Purchased

Hi Blicca, For some reason the visual composer is not working – and in plugins its asking me to buy this from codecanyon.. I thought this was a part of the theme….

Cheers, Kunnal

BliccaThemes

Hi there,

There must be some configuration problems. Please open a ticket in our support forums about it. bliccathemes.ticksy.com

Cheers

netninja Purchased

Why does your theme display a rainbow across the top of the page? view here http://aquarian.wpengine.com/

BliccaThemes

Hi there,

It has been built like that :) If you don’t like it we can help you disable it for sure ;)

Cheers

Default-user
netninja Purchased

yes, please, how do we disable it?

BliccaThemes

Hi there,

We are sorry for the late response. You can do that by adding the code below in your Dashboard > Appearance > Theme Options > Custom CSS and add the codes below in it.

.medicom-header.header-1:before{background:none;}

Cheers

Hi,

I installed this theme a while back and deleted out the sample content and have a live site. I’d like to go back and make a page similar to the example you have for Gallery 1 page. Can you explain how that was accomplished? Was it visual composer and if so what did you use because I haven’t been able to duplicate that look.

Thanks in advance for your help

Default-user

nevermind, i finally figured it out

BliccaThemes

We are glad that you figured it out.

Cheers

zelatech Purchased

Responsive doesn’t work.. i see on mobile and tablet a portion of theme, not resized… how to check and fix?

thanks

BliccaThemes

Hi there,

All of our themes are built with bootstrap 3 and they are working as they supposed to be in mobiles and tablets. If you still having any issue please open a ticket about in in bliccathemes.ticksy.com and send us the related screenshot so we van help you better.

Cheers

cturts Purchased

Does anyone know how to find the code for the dotted line with photos along it from Homepage One! It looks so good

BliccaThemes

Hi cturts,

We have answered your ticket about the related issue ;)

Cheers

Great work!

BliccaThemes

We are glad that you liked it :)

zelatech Purchased

i see http://fortawesome.github.io/Font-Awesome/icons/ but i need to use a custom icon.. how to change code?

BliccaThemes

Hello,
We got your ticket in our support forum. Our support team will answer questions asap.

Cheers

Hello, i want to buy this theme and i don’t know if i can change the color of the theme. I need it to be green instead of blue. if i can change it it would be perfect. Thank you.

BliccaThemes

Yes it can be possible to change it ;)

I sent you an email about 2 weeks ago never received a response figured i would try you here. I am in need of the PSD files can you provide them?

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