157 comments found

elenazg Purchased

Hello,

I would like website to be in two languages. I installed Polilang plain, but keep getting the lowwing messa: “The Multisite Language Switcher needs the activation of the multisite-feature for working properly.” What can I do to fix it?

Thank you

BliccaThemes

Hello,

Medicom is built translate ready and includeds the po translate files in it. For the plugin warnings etc taht you have installed you need to contact to the plugin author. They can guide you about that issue for sure. If you need anything related to a theme and its own files you can always happy to get in touch with us from our support forums bliccathemes.ticksy.com

Best regards,

hi, problem with prettyphoto popup for testimonials (on 1024 screen size) photo goes under menubar. how to decrease photo popup size?

another problem, on mobile top floating navigation bar has a space from top (where i can see page content scrolling).. how to fix?

BliccaThemes

Hi there,

Our support team got your ticket and have responded back to you. Please check your email.

Cheers

When i use the medicom icons (for example “medicom-vine”) they work just fine but when I try to use an icon from font awesome list it doesn’t show up.For example I used “fa fa-mars” and nothing showed.

BliccaThemes

Hello there,

Please open a ticket in our support forums. Our support tema would be grateful to assist you for this issue.

Cheers

Is there a way I can get the images used in the demo?

BliccaThemes

Hi there,

The images that have used in the demo are not included in the theme pack because of the copyright policy. We cannot add them to the theme pack. You can find them in stock photo websites for sure.

Cheers

icant update to v2. there is no update signal for it?

BliccaThemes

Hello,

You can just download the latest version of the theme from your downloads in your Themeforest account. After that you can read the instruction for the uptade the theme in the pack inside.

Cheers

How can I make footer background darker?

BliccaThemes

Hello,

You can change the background color easily by going to Apearance > Theme Options > Custom CSS section and add this code with your own color inside.

footer { background: #fafafa; color: #6c6c6c;}

Regards

Hi. A couple of pre sale questions please. 1. Can the page be made into a ‘boxed’ style 2. On the slider with this theme, can text be placed on the images, similar to how its done a ‘Revolution Slider’ which I have used before and I think is very easy to use. Thank You.

BliccaThemes

Hi,

The theme has option to use boxed style in Theme Options. You can easily make it boxed. The Layer Slider is same like Revolution Slider. You can just do it like Revolution Slider. There is also documentation on how to use the Layer slider inside the pack.

Cheers

B8Studio Purchased

How do we update the Visual Composer

BliccaThemes

Hi again,

We have customised Visual Composer for theme. You dont need to update. We always update theme for Visual Composer and other plugins.

Kind Regards

sivvaa Purchased

Hi

Does it come up with the settings options (color chooser, layout, header variations, etc) like http://wahabali.com/work/medicom/ ?

can’t find these options on your wordpress demo

Siv

BliccaThemes

Hi again,

In our demo you can see different layouts, header and other settings. You can combine all options from different demos.

Kind Regards

Default-user
sivvaa Purchased

Hi

I dont understand your reply. Does the wordpress version of this THEME has options to change COLOR ? LAYOUT , etc ?

Siv

BliccaThemes

Hi,

http://bliccathemes.com/medicom-wp/preview/ You can see different layouts, you can change color with theme options, you can change header etc.

Kind Regards

Kevlarus Purchased

Hi,

I want to change the skin to the dark. What can I do?

BliccaThemes

Hi,

Please contact our support service https://bliccathemes.ticksy.com/

Kind Regards

I uploaded the theme and everything was going fine, but now my css and js files are making the download time to be 30 seconds. I have ran the site through tools.pingdom.com to find out the issues and found out it is not a server problem, but instead a css and js problem. How do I fix this?

BliccaThemes

Hi,

Please log-in http://bliccathemes.ticksy.com and contact our support team.

Kind Regards

Winder Purchased

Hi, my client is thinking to buy your theme , thing is he doesn’t know (neither do I ) if it is possible to put 3-5 seconds movie-film (animation) on the top slider (IN HOME PAGE ONE). best regards

BliccaThemes

Hello there,

Thanks for your interest in our theme. Yes it is possible to add Video in Slider section. There is a documentation about the usage of the slider and the theme in the pack. If you need more help related to the theme you can always contact our support team via bliccathemes.ticksy.com

Cheers

Hello, I do have a pre-sales question. Is this theme ready for SEO? Is it fast in loading?

Thanks

BliccaThemes

Hi mutuo,

Thanks for your interest in our theme. Medicom built with the Wordpress standards and it is compatilbe with all kind of powerful plugins like Yoast SEO or All in One Seo. We recommend to our customers use these plugins.
kind regards, Blicca Themes

Winder Purchased

Anchor Points which I create on the homepage is hidden under Logo and menu bar

How can I “repair it” , because when you click on the anchor – it takes you to the point and scroll the page and the point to the top of screen, I use this code:

<a href="#unique-identifier">Click me</a> <a id="unique-identifier">See?</a>

is there any way to fix it? I wrote a question on support site but still nothing…

BliccaThemes

Hi Winder,

Due to the queue of the support questions sometimes the answers may delay. That does not mean they wont get answer. We thank you for your patience. Also there will be an update for the theme within these 2 days and this issue will be fixed.

Cheers

Bye..a question, in my installation the result search page..abstract have this problem: http://www.centrodentisticofutura.it/?s=igiene the html is visible, how can i resolve it? thank’s regards

BliccaThemes

Hi AndreaLavo,

Please contact us http://bliccathemes.ticksy.com support team will help you.

Kind Regards

Hi,

I am new to wordpress and having a very hard time changing the width of my theme (indyinstitute.com) – For some reason, it is not the full width of the page. I am thinking it could do with the templates or sidebar widgets, but I am using a template that does not have those activated. Any help would be greatly appreciated!

Thanks, Frida

BliccaThemes

Hello there,

Thanks for buying our theme. Our support team would be grateful to assist you for your theme issues. PLease open a ticket in our support forums bliccathemes.ticksy.com

Cheers

justsee Purchased

Hi, Thanks for your theme. Can you give us an example to edit a google map on contact page ? Thanks

Default-user
justsee Purchased

Hi, When i put the infos it doesn’t work. Could you give me the same infos like your demo theme for exemple ? Thanks

BliccaThemes

Hi again,

Please contact us http://bliccathemes.ticksy.com Support team will help you to create your own map.

Kind Regards

Default-user
justsee Purchased

Ok! Ticket open. Best regards

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