GoodLayers

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90 comments found.

Unfortunately the new Goodlayers Ticksy support site is very poor. It is impossible to search through public tickets to find solutions to common issues.

I want to add rounded corners to the hover menu block in Mediso. Can you tell me what code to add to the css for this please?

Really sorry for the support site but our supporters and devs are not around here :/ (I’m not a technical guy to do this task, sorry about that) I’m afraid you have to move to our support site again. Sorry for inconvenience :( and anything wrong with our support platform? Ticksy just update its version and it’s getting much better now. Let me know if anything doesn’t work on that? You may try to switch browser and clear cache as well ;) It should help.

I have this space that’s appearing in the header of my website, please view the site here. I prefer not to have the space in the top, bottom, right, and left margin.

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

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Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

HI, I’m about to purchase for a clients website. One question, would it be possible to change the layout of the popup project window. I don’t require all the project info, Just a title and more text area ( a column) for the Project Description. I appreciate this is developing the template, but could it be achieved. I’d be happy to pay for any development time that was required. :)

Hi,

I noticed that you already purchase the theme. Can you please create a ticket in support site directly? I’m not sure if our dev can guide on this or not but he’s providing support in there :) http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Hi. I raised a ticket on the next/previous issue on the portfolio and no reply. Anybody there? Thank you.

Hi,

Your ticket should be responded within 12-14 hours in business day. If it exceeded, please refer your ticket id.

Cheers! :)

oo7ml

oo7ml Purchased

Hi, how do you add the map that is on the contact page?

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

How do I change the header image for blog entries?

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

Cheyens

Cheyens Purchased

Hi, Please update your Changelog according to new version of the theme.

updated :)

How do you change the favicon?

And I’m also looking for a child theme.

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

Hello,

I am working on a site with this theme installed.

I have a WooCommerce product set up with a handful of gallery images for the product. In the modal window, I was wondering why the next/prev arrows are set to display:none. I can’t find any Pretty Photo setting to enable the gallery in the modal window.

Any point in the right directions would be greatly appreciated!

Thanks!

I am just noticing that FancyBox is being used for the modal, but the questions still stands.

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

Also we need purchase code to verify purchasing before provide support too. It’s our policy.

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

Please update change log according to lastest realease. Thanks!

Oh ok, will change it soon ;)

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