230 comments found

Hello! I’m having trouble uploading any media. It won’t allow me to add anything. Wordpress is updated, everything seems to be in order. Any suggestions?

Themewaves

Hello,

I have not received your login information. Can you check your sent email address? Ours -> themewaves at gmail dot com.

Thanks.

Default-user

Have you received it yet?

Themewaves

Hello,

I tought we have replied your comments. Sorry for that.

1: I have switched our theme to default theme and it’s same result for the media section.

2: I think it’s not our theme problem and it maybe hosting problem.

3: Please enable the wordpress debug http://codex.wordpress.org/Debugging_in_WordPress and check it again.

4: Contacting your hosting provider and tell them then it may resolve this problem.

Thanks.

Hello, I have problem with mobile menu on my site http://agmpr.pl , mobile menu doesnt’ works. Please help.

Themewaves

Hello,

Please download our new theme version from Themeforest and update your Wordpress latest version and MUST clear your browser cache.

Thanks.

All fa-icons are broken. Tried fix on line 161 of shortcode-render.php but no luck. When I go to an element to select an icon, all icons are just squares, no icons are displayed.

Themewaves

Hello,

Can you send us your website login information to our themewaves at gmail dot com?

Then i will see it an action and try to solve it.

Thanks.

Default-user

Thank you. Just sent you an email to themewaves at gmail dot com

Themewaves

I found you have resolved it.

Thanks.

sbl2014 Purchased

Issue with Blog Comment forms in IE 11. if you view this page in IE 11 http://themes.themewaves.com/medusa/standard-post-format-with-featured-image/ and try and enter text in the comments fields you will notice that the text does not display.

I went to the line 1985 in the theme styles.css file and commented out the box sizing to get it to work. can you please look into this issue? thanks.

commentform input[type=”text”], .comment-form-comment textarea{

-webkit-box-sizing: border-box; /* Safari/Chrome, other WebKit / -moz-box-sizing: border-box; / Firefox, other Gecko / / box-sizing: border-box; /* Opera/IE 8+ // margin-bottom: 0; padding: 20px; display: inline-block; }

Themewaves

Hello,

Please save this css on your Theme Options -> Custom CSS.


@media screen and (-ms-high-contrast: active), (-ms-high-contrast: none) {  
   /* IE10+ specific styles go here */
   #commentform input[type="text"], .comment-form-comment textarea{
       -webkit-box-sizing: content-box;
        -moz-box-sizing: content-box;
        box-sizing: content-box;
        padding: 12px 20px;
   }

}

Thanks.

igorwte Purchased

Hello,

Is Medusa compatible with php 5.5?

Best regards, Igor.

Themewaves

Hello,

If wordpress support php 5.5 then our theme can work with, i think ;)

Thanks.

Having a bit of trouble and would love some help. This is the 2nd time I’ve encountered this problem.

I was working on pages and when I refreshed the content all the pagebuilder elements were gone. I have narrowed this down to a problem with the _pb_content variable within the PostMeta table.

When I paste the _pb_content into another page’s record, it doesn’t work. If I do the same with a page that does work then you can copy it across without a problem.

Is there any way to debug the _pb_content to locate an error or corruption? I spent several days mapping out this page and tweaking it, which I’d not like to lose.

I would also like to avoid this happening again.

Your help is appreciated.

Themewaves

Hello,

So strange man. I have noticed this only one time. While the page is saving (loading), then you need to wait it finished. Sometimes i terminated this saving process then whole things has gone.

I suggest you save your lot’s of information included pages to Template Save option.

Thanks.

Default-user

Is there anyway to debug or even claw back info from the content held in the _pb_content field?

Themewaves

Hello,

Only the way is that. Sorry bro :(

Thanks.

This is the 2nd copy of this theme I have purchased and I like using the theme, but I do not want any competitors to know what theme I am using.

Therefore is there a way to rename the directory structure to hide the default name. I am using a child theme to enable quick and easy updates.

Want to this to look more like the 2nd example: /wp-content/themes/medusa/assets/css/prettyPhoto.css?ver=4.0.1’ type=’text/css’ media=’all’ />

/wp-content/themes/mythemename/assets/css/prettyPhoto.css?ver=4.0.1’ type=’text/css’ media=’all’ />

Themewaves

Thanks for purchasing our awesome theme.

I really appreciate customer we have like you ;)

Default-user

Brilliant response as always. Many thanks.

Keep up the good work. (do you have a newsletter?)

Themewaves

Sry for that we don’t have newsletter.

Thanks.

I have problem with blog layout. Posts on blog page are scattered. Here is link to preview http://agmpr.pl/biuro-prasowe/ . Please for help

Themewaves

Hello,

Please update your theme version to our latest version and then it maybe resolved.

Thanks.

Hi, I am struggling to center the services icons and text ? How can i do this. Thanks

Themewaves

Please give us your website URL.

Thanks.

Default-user

Site DNS is pointing to different sever will need to add host details to your computer? Private email?

Themewaves

themewaves at gmail dot com

Is there any way you can name each of the elements or even the containers. When your building a site the page builder is fantastic. I think it’s really easy to use and allows you to create pages very fast.

The only thing I don’t like is when you have multiple containers and no way of knowing what’s contained within each.

Eg if you could have container 1 being named welcome, Container 2 named about us etc it would make my life 100 times easier.

PS Merry Christmas and keep up the good work into 2015 :)

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