An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by Pixelworkshop
Frequently Asked Questions
How do I get the Cufon font ?
I’m not allowed to include the font in the package for download because of the copyright. The Delicious font is available for free and it takes just a few minutes to enable it. Here are the steps :
Go to the Delicious font page and download it (bottom of the page, take the PC Open Type)
Unzip the package, go to the Cufon page and upload the “Delicious Heavy” font in the “Bold typeface” field.
Check the box “The EULAs of these fonts allow Web Embedding”
Then you can choose which glyphs you want to include, I’ve used the default “Basic latin” option with this theme.
Scroll down, you need then to agree with the terms and to finish, just click the “Let’s do this” button, the download will begin.
Put the “Delicious_500.font.js” file in the JS folder, and also the Cufon script (you can find it in the cufon folder of the theme or download it)
In the HTML file, here’s the code to include before the </head> tag :
Delicious is the font I’ve choosen but you can use any other font, the process is the same, just change the link calling the JS file of the font.
Can I use the Cufon on all layout variants (vertical, horizontal…) ?
Yes ! See above for the steps to follow. However, IE8 seems to slow down when Cufon is enabled, it might be a problem on my computer but I didn’t find any problem. If I find a possibility to make it better, I’ll update the theme
Is the contact form working ?
Yes ! Don’t forget to add your email in the “sendmail.php” file, line 59, you can edit this file to changes the messages displayed when a message is processed.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.